Question about Jenn-Air M170 Microwave Oven
The touch control panel works, the clock keeps perfect time, but after punching in a time or control setting I hear a small click and then nothing happens. The oven will not cook. Do I just need to replace my microwave with a new one?! This one has been working faithfully for ten years.
is usually caused by either a bad door switch, a loose door switch
mount (which are pretty simple problems to fix) or
problem on the control panel.
Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.
There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.
The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.
Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.
One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.
If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you only need a switch, you can order a universal type here for $5 postpaid.
If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 02, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 22, 2013 | KitchenAid KHMS2050SSS Microwave Oven
Mar 13, 2011 | Kenwood Microwave Ovens
Mar 08, 2011 | Microwave Ovens
Feb 24, 2010 | Microwave Ovens
Aug 15, 2009 | Kenmore 63792 Microwave Oven
Aug 03, 2009 | Sharp R-1460 Microwave Oven
Jan 29, 2009 | Viking DMOC205SS Microwave Oven
Aug 13, 2008 | Sharp R-420DK Microwave Oven
Mar 21, 2008 | Microwave Ovens
Sep 23, 2007 | Goldstar MV-1501 Microwave Oven
Sep 12, 2011 | Jenn-Air M170 Microwave Oven
183 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: