Question about Dell OptiPlex GX240 PC Desktop

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Replaced dvdburner with older cd drive not coming up

Ok my optiplex 240 dvd drive kept getting stuck and my kids would hit the top and it would open any finally it wouldnt open any more so i took it out the disk inside was in a million pieces so i thought ill replace it with to old cd writer in the old compaq we had put away. anyway installation went fine no probs. but there is no d drive on the computer anymore ive tried add hardware but it says there isn;t any how do i get the cd drive to appear

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GOOD DAY

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Posted on Nov 28, 2008

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Posted on Jan 02, 2017

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I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer Computers & Internet

1 Answer

Selected boot device is not available


What are you trying to boot from? It sounds like you selected something other than your hard drive.

When you power on the computer take note of which key it says to hit to Change the Boot Order or Boot Sequence and hit that key. This is a one time change that will get you booted up. You should select your Hard Drive to boot from.

To make the change permanent you will have to get into you Bios or System Setup. Reboot the computer and notice what key it says to hit to get into the Bios or System Setup then hit that key. When it opens up, hit the tab that lets you change the boot sequence or boot order then save it and exit out. Normally you want the DvD/CD drive 1st and the Hard Drive 2nd. This way if your system has problems you can insert a repair disk or operating system disk to fix it in the drive. The only drawback is that you need to make sure nothing is in the CD/DvD drive when you boot up (such as a music cd or movie dvd) or you will get a message telling you that it can't boot from the device.

If you like, you could just make the Hard Drive as your first boot device.

May 09, 2012 | Dell OptiPlex 360 Desktop Computer

1 Answer

I HAVE DELL OPTIPLEX 780 DESK TOP WORKSTATION ,THE CD DRIVE IS NOT SHOWN WHEN I OPEN IT




make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ?

you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 14, 2012 | Dell OptiPlex 780 PC Desktop

2 Answers

I have Optiplex GX520 desk top without a cd rom. What type do I need to install one in the com. or sould I get an external type? Also how much would either one cost?


It would be better to get an internal drive and get a DVD player/recorder you ,can find ione at Amozon.com and usually the are under 30 dollars Make sure you know what you need SATA or ATP

Aug 17, 2011 | Dell OptiPlex GX520 PC Desktop

1 Answer

How can I use External USB DVD rom for Boot to dell optiplex GX260 series.


You have to change the boot settings in bios (hit F2 as you see the Dell Logo) and in the boot menu look for one that says boot from USB, or external CD drive, and move it to the top of the list so it will boot before the hard drive does.

Jul 23, 2011 | Dell OptiPlex GX260 PC Desktop

1 Answer

My PC won't start,I get DISC READ ERROR


If you can boot from a boo-table CD then you hard disk drive has a problem. To boot from a CD disk, power onyour computer and tap the key to bring you to the "One time bootmenu". Insert the CD into the top CD/DVD drive and then select "Boot fromCD/DVD" and hit key. Select the "Run the 32 Bit DellDiagnostics.

If all tests pass then reload OS ( Operating Software ).

Jul 04, 2011 | Dell OptiPlex GX270 PC Desktop

2 Answers

Well i just bought a dell optiplex gx620 (full tower) and im trying to install windows pro but every time i put the disk in the pc and turn it on it keeps saying that theres no bootable device...so i tryed...


From the info you supplied...

Boot (power off/on) and go into the BIOS (Usually hit F2 as it powers on and the white bar goes across the bottom for self test).
F2 will probably be listed as an option along the top (right). You only have a limited time to hit the key.

One of the menus should show what devices are connected (CD, hard drives). Make sure the system sees you're hard drive and CD-DVD. If the CD/DVD is not listed anywhere I would guess it is not installed correctly. I am not sure if the 620 will support an external USB C/DVD. This is another option and again, boot order would have to be changed.

Another menu has boot order. Make sure CD/DVD is at top of the list since you stated the drive is blank. I would make sure hard drive is second in the list. Save/Exit BIOS

Be CAREFUL MAKING any CHANGES to the BIOS.

Jan 11, 2011 | Dell OptiPlex GX280 PC Desktop

1 Answer

Older Dell created photo and audio Cd's do not


if the CD's were written in a UDF format, then you'll need the same program on the Optiplex, or one that reads UDF format (Roxio Direct CD, Nero InCD etc)
If the cds are not in a UDF format, and are readable on the 2300 but not the GX 270 then there may be a tracking issue with one of the drive's alignments.

Dec 14, 2009 | Dell Computers & Internet

1 Answer

CDDVD RW drive won't open /won't burn CD


Drive is more than likely fried. It's not uncommon to have DVD/CDRW drives or any burning drive go bad especially if you use it frequently. Check www.newegg.com for a replacement they shouldn't be more than 30 dollars for a decent model now.

Jan 09, 2008 | Dell OptiPlex GX270 PC Desktop

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