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customer support suggested this: Turn the volume control, and while the yellow speaker icon is still visible, press and hold the volume control until you here a double beep. This confirms the new volume setting.
Heres the best way to fix;
Quote from manual
"Programmable Turn-On Volume (Pg.12)
This feature allows the user to select a turn-on colume setting regardless of the colume setting prior to turning the unit off. To program a specific volume level, push and hold the VOL/LOC/DV know (6) while the yellow volume bar is displayed on the screen. The unit will beep two times to confirm your turn-on volume setting."
Ah i had the same problem. I turned to the manual and it worked for me :)