Basically my printer works fine until it tries to pull the paper through as it is printing. And well I have barely used the printer and don't want to buy another one. I just need to know how to fix it. or if some knows where can take it to get it fixed.
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This could be one of a few things... First, Windows 8 is a completely different animal from Windows XP! Try reloading your printer driver in Windows 8. If this doesn\'t work, you need to clean the paper pickup rollers at the front of the printer (where the paper first feeds into the machine. I use a Q-tip moistened (not sopping wet) with rubbing alcohol... gently scrub the whole pickup roller and then the feed roller next to it. Check carefully (with a flashlight) for any shards of paper that might be blocking the paper path. There is also a sensor flag (small finger of plastic) sticking up that the paper must hit to let the printer know that the paper is feeding through. If you do not see the sensor flag, it is either jammed or has been broken off when a piece of paper was pulled backward out of the paper feed area. First reload the printer driver, and try to print. If it doesn\'t print, check and clean the rollers and look for the sensor flag.
The printer is not meant to use multi-copy carbon invoices. The cause of your problem is the double-feed prevention pad below the paper pickup roller. When the first form is fed, the double feed prevention pad will stop multiple paper feeds. With multi-page carbons, the paper feed roller is trying to feed the form, and is pulling the top page of the form into the feed rollers while the double-feed prevention pad is stopping the bottom form from feeding and the top and bottom pages are sliding because of the carbon paper between the sheets. The only solution that I know of is to buy a printer with a tractor feed and pre-printed fan-fold forms with tractor feed strips on the sides of the forms.
Get a Q-Tip and alcohol. Wet Q-tip with alcohol. Stand in front of the printer and look down where the paper feeds through. On the righthand side you will see a big roller that pulls the paper through and a little one right up under that. Clean both of them with the alcohol and Q-tip. Press the paper feed button and as it trys to act like it is feeding the paper, clean the roller with the Q-tip. Do this until the paper feeds through correctly.
I suggest you get a sheet of Card Stock
(Heavy paper) and place it in the feed way. Then press the print button,
applying a slight amount of pressure on the Card Stock so it will feed through
the printer. The reason for this, is in some cases I have been able to clear
the paper track of debris that was deposited there over time. Worth a
try. I have fixed a number of printers this way saving costly
yes i have found a way to get round this paper feed problem, you need a peice of plastic about 3 to 5 mm thick.and about 5cm long a blob of blue tack and stick the plastic strip on the right hand side guide all the way to the bottom. put about 5 sheets of paper in to the guide and adjust the side guide( not to tight). this should help.
This has occured to a 2.hand printer I just bought. First head was clogged very much. I disassembled the head, used a paper towel soaked in luke warm water to clear off the over-gooed printing head surface. It is quite easy to get the head out and back in. Unfortunately my cyan ran out during clean-cycle, so I can't say if it also cured the passing paper problem.