Question about iRiver Audio Players & Recorders

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I have a HP-120, and got fried due to incorrect charger plug. What can it be done?

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  • laintencion3 Nov 28, 2008

    Technically I do not know if its fried, reading from forums and to the symptoms it seems that way...

    I have read that there is something that can be done... will like more feedback...

  • laintencion3 Nov 28, 2008

    Its an MP3 Player iRiver HP-120, Thanks!

  • laintencion3 Nov 28, 2008

    Once I turn it on, it will stay at the logo screen, I have read that something can be done, more suggestions pls...

  • laintencion3 Nov 28, 2008

    more suggestions pls...

  • laintencion3 Nov 28, 2008

    more suggestions pls

  • laintencion3 Nov 28, 2008

    Ok, so I used the wrong charger, how do we know whats fried??

    How do we know how much of it its fried?

    More suggestions pls...

  • laintencion3 Nov 28, 2008

    more info pls

  • laintencion3 Nov 28, 2008

    more...

  • laintencion3 Nov 28, 2008

    Ok pls read the post, its not an HP computer, its an iRiver MP3 Player...

    If you are only going to suggest to throw it away pls don't post...

  • laintencion3 Nov 28, 2008

    more pls...

  • laintencion3 Nov 28, 2008

    .

  • laintencion3 Nov 28, 2008

    .

  • laintencion3 Nov 28, 2008

    .

  • laintencion3 Nov 28, 2008

    .

×

16 Answers

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  • 13,433 Answers

Since the board is fryed, yes most likely due to incorrect voltage etc. Replace the mainboard or then you need to do very deep testing on it.
Or throw it away and buy a new one.

Posted on Nov 28, 2008

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Check out the board as u said its fried that means on the board u can definalely checkout the place with burns where it is fried.check out with the multimeter as which circuit track is got burned out or got short.as its very dificult to do it your self.u can call a technician at your place or take it to the repair center and get the area of fault located and try to make it proper.as if it is just minor short circuit due to extra current passed and got short due to over voltage.then it can be replaced.
or there r two options
1)replace the board completely.
2)go for new device completely.

Posted on Nov 28, 2008

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Since your knowledgable enough,
flash the firmware
and if that doesn't work, accept the fact.

Posted on Nov 28, 2008

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Try connecting it to a computer and update or re-flash the firmware.

Posted on Nov 28, 2008

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Try this. the iriver doesn't boot at times ( wrong charger or using the right charger abroad), unlatch the battery and hold down the power button for about 20 seconds. also reset the instrument. hopefully that might work for you.

Posted on Nov 28, 2008

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Its need a repair,, because if you used ‘fried’ word, no one can help you,, better purchase a new.

Posted on Nov 28, 2008

  • futureloginn
    futureloginn Nov 28, 2008

    Your problem is occurred due to sum short circuit in the charger,, so, your iriver charger supply AC current to iriver,, that would caused “FRIED”


  • futureloginn
    futureloginn Nov 28, 2008

    Thanks


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As the most of experts suggested to go for new one. before buying new, you may try all possibilities could be done with your device. visiting of hp repair center is the best choice.

good day

Posted on Nov 28, 2008

  • Muhammad Saeed
    Muhammad Saeed Nov 28, 2008

    chcek virus with a updated virus remover.

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  • 167 Answers

All you can do is take it HP Repair & Service Shop to have it repaired. The repair priced may be reduced if it is still under warranty.

Posted on Nov 28, 2008

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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Initially, may I suggest that you consider:

  • the expenses involved if you will seek the services of a tech or send it to an authorized service center for repairs. With this in mind, it may no longer be economical to repair;
  • consider a DIY (do-it-yourself). research, ask around, post questions on forums;
  • learn basic electronics, that way you can perform tests and diagnostics yourself;
  • borrow a DVM or VOM (multi tester);
  • look at it this way, whats the worst thing you could do if you venture a self repair?
  • nothing to loose, its dead anyway (sorry) but everything else to gain; knowledge and skills, and perhaps even repair it.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Nov 28, 2008

  • Louie  Role
    Louie Role Nov 28, 2008

    Your post/query:


    • wrong charger, how do we know whats fried - you would need to open up the unit and use a DVM or VOM to check for shorts or open components. Of course the ICs normally could not be checked though;

    • Once I turn it on, it will stay at the logo screen - tells us that the internal power supply is generally functional, how correct the internal voltages are, again you would need a DVM or VOM to check and compare to known good readings. This would then require access to a service manual and or a schematic diagram. Further, this signifies that the firmware is not initiating correctly, it is not loading its operating system. Possible explanation could be corrupted firmware, some of the critical components are not responding hence the firmware is waiting for a response and therefore will not proceed to next step, boot;

    • something can be done - of course something could be done. Anything and everything could be fixed. There is just always "but" somewhere.


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Hi  is the whole circuit is fried up or the battery.if battery The batteries in the iPods are only meant to last for 18months.After this period there is a good chance that your battery will start to lose it charge and eventually not charge at all. You very may well need to replace the battery in it if it is over 18 months old.
Hope this helps and good luck!
Jaxon

Posted on Nov 28, 2008

  • ABHISHEK.C
    ABHISHEK.C Nov 28, 2008

    you can try to turn the hold button on and off that sometimes works


  • ABHISHEK.C
    ABHISHEK.C Nov 28, 2008

    here it is
    The problem with your Player is that its Firmware has been crashed....So you need to reinstall the Firmware using Philips Device Manager software given along with the player....But you cant retrive those data coz once you reinstall it all the data will be erased.....To do it is very simple.....just go into the repair Tab In hp120 Device Manager and Follow the instructions... 

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You can get the correct charger and try it on the mp3 player, and if it works, then it is not fried, and if it does not work, you will have to get a new one. If it is fried, there is nothing you can do because it has messed up and burnt most of all of the electrical components inside the mp3 player that is used in the operation of it.

Posted on Nov 28, 2008

  • Jazz Boyce
    Jazz Boyce Nov 28, 2008

    Try connecting it to the computer and see if it can be recognized. If it can, then back up all of your data and update your firmware. This should reset it to where it can pass the logo and you can actually play music. It should also be able to charge through the usb cord. If it is not recognized, then something inside it is messed up.

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I'm sorry to tell you this but you have shorted the unit out by connecting the wrong power suppy to it! there is no way the unit will ever work again, if you have a SD card take it out and back it up, then you may aswell throw the mp3 away after that and buy a new one, the repair costs alone will far exceed the price of a new one. like you said you have fried the unit, which means its dead

best regards and please don't forget to rate us

Posted on Nov 28, 2008

  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    there is nothing that can be done, this is because the internal parts of the device are micro boards, once they have shorted thats it!!!!!! its beyond economical repair and is fit for the trash

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  • 183 Answers

Best thing is to replace it because it is damaged now

Posted on Nov 28, 2008

  • Inderpal Singh
    Inderpal Singh Nov 28, 2008

    call HP on 18004746836 to get it replaced or repaired

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Not much really sorry to say, it has probably blown the internal power board which is a replaceable part through hp but unless you are good with electronics it may cost you more than its worth to fix.
Ebay has many of these units for sale that you could dissect for the needed parts to fix yours.

Posted on Nov 28, 2008

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Call HP on 1800 474 6836

Posted on Nov 28, 2008

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  • debroy
    debroy Nov 28, 2008

    get a new one or call hp 1800 474 6836

  • debroy
    debroy Nov 28, 2008

    call hp 1800 474 6836

  • debroy
    debroy Nov 28, 2008

    call hp

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  • 96 Answers

If it really got fried, there isn't much recourse. you could always buy another, and turn the broken one in for a refund or exchange, and give the second one away as a gift, or pocket the money.

Posted on Nov 28, 2008

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be careful I once fried an IHP-120 by using the wrong charger. I replaced the battery but taht wasn't the issue. I had it replaced with a IHP-140 and now my old charger has gone too. I got a replacement through the company I bought it from but they have none left.

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