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MY SAMSUNG scd 103's lens is not working. When recording, the sound is fine but there is no image.

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The symptom you discribed sounds like a bad ccd sensor problem which my scd103 has. If so it will be covered under warranty through Samsung due to a class action law suit. You will need to go to Samsung.com support and fill out a repair request ticket. once you get the ticket #, contact the factory service centre with this # and they will send you a shipping label via email. Don't tell them your lens is not working! The symptom I have is no image during camera mode, but plays back a tape just fine. Sometimes you might see a distorted image if you move the camera just right. After telling them this they said it would be covered at no charge.

Good luck.

Posted on Mar 23, 2009

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I did this with my scd103 thanks to your post. they repaired the camera at no charge, they even paid for the shipping as described.
Thanks Jim0543

Posted on Mar 23, 2010

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Please rate my response!

Jan 16, 2009 | Samsung SC-D103 Mini DV Digital Camcorder

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i have this same problem for a while and just stumbled on the (yet to be verified) solution. www.samsungclassaction.com. if this settlement is legitimate then Samsung will repair for free! (and refunds for people who paid Samsung to repair). the site asks for contact info but i worry about scams so i'm going to contact Samsung directly.

i hope this is real!

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there is a couple other posts on Fixya regarding this issue, the CCD sensor going bad and resulting in no image. i have the same issue and i just stumbled on the (yet to be verified) solution. www.samsungclassaction.com. if the settlement is legitimate then Samsung will repair for free! (and refunds for people who already paid Samsung for repairs). the site asks for contact info but i worry about scams so i'm going to contact Samsung directly.

i hope this is real!

The affected models include:
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I own the same camera, I have had the same problem on and off for years. Here is what the solution is: ON THE TOP OF THE CAMERA THERE ARE A COUPLE OF BUTTONS WHERE THE PLAYBACK IS AND REWIND ETC... YOU WILL ALSO SEE SEE A BUTTON " BLC / MULTI DISP. wHEN YOUR VIEWER IS BLACK PRESS AND HOLD THAT DOWN AND YOUR PICTURE WILL COME BACK UP. I don't know what this feature is for maybe a lousy fade control, but this will bring your picture back in to the viewfinder. Good Luck...

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