Question about Craig CTV-41904 19" TV

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Black square in the middle of the picture

I have a Craig 20 inch TV, less than a month old. A black square appears randomly while viewing. Edges of picture are viewable, but square takes up majority of space. Initially, I hit the menu button and scrolled through the menu screeens and the problem disappeared. Now, I can not get the square to disappear. I can change the channel and the pioture has no problems. The problem is not associated with just one channel.

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  • 308 Answers
Re: Black square in the middle of the picture

You have the set configured to display "text 1 or Text 2" in the closed captioning menu. You will need to turn closed captioning off to get rid of this box.

Posted on Jan 14, 2007

Re: Black square in the middle of the picture

Bless you! All I did was hit the closed captioning key a couple of times and it went away. This has been driving us insane for weeks!

Posted on Jan 28, 2007

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Hi Tony

You`ve mentioned that ON CERTAIN CHANNELS THE TV WORKS FINE, so your trying to say that not all channels THE BLACK SQUARE APPEARS IN THE MIDDLE O THE SCREEN... my be that black square is generated from the broadcast center. may be your unit is good. let me ask you how many channels that your tv works fine..?

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Black square on screen of 19 inch TV

Check your closed-caption settings and be sure they are turned off. If captioning is set for text mode you can have this trouble. The TV blanks out a part of the screen for the text it never gets to display. Once captioning is shut off (or set for normal caption mode if you want to use it) the black box will be gone.

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A square box imposed on top of pix is called a text box.
It is controlled thru the Closed- Caption menu selection.
Enter CC menu and make different selections-try them all,it will help you to understand.....,..T.

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A set that has only a 1/2 inch bright line through the middle of the picture, from left to right, has a vertical output IC that is not working correctly. If the 1/2 inch line is in the middle but going up and down, then the horizontal yoke circuit has stopped working. These are problems which should be looked at by a qualified tech, but if the set was purchased 6 months ago then it should still be under the manufacturer's warranty.

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If a black square appears on the screen and you can see the picture around the edges, it means that the closed captions are on and set to "TEXT". Go into the TV's menu, navigate to the closed captions page and set the captions to OFF.

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3 Answers

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Your closed captions are on and set to TEXT. Go into the menu, turn off the closed captions and the black box will vanish.

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