While using the webcam, the computer goes black and rebutes.
I am using QuickCam v11.1. Can we use something other than Yahoo Messenger with the camera? I don't understand while we are hooked up with another webcam and doing fine, it suddenly goes out. Any answers would be appreciated. Thank you.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: While using the webcam, the computer goes black and...
Yes, Download Skype and install it on both computers and see the info listed below to setup the Audio & Video.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card. 2. Then click on the Video Settings. 3. The camera if installed properly will come up and show a picture. 4. Then on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
1. Go to Messenger at the top left and click on it. 2. Next go down to Preferences and click on it. 3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card. 4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to. Hope this helps. Bud
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure the webcam functions in the logitech Toolbar using the Video setting in the Quickcam menu Check you have at least version 9 of the Microsoft DirectX program installed Check your settings out Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel. Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers
Having proved your cam is working ,you can configure it to Yahoo Messenger 10.
COMPATIBILITY WITH YAHOO MESSENGER
You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on
CONFIGURE SOFTWARE Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager. Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.
INTERNET CONNECTION Webcam connected Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have make sure your internet connection and country are correct in the lower two boxes > Apply > OK
TESTING > Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.
SET WEBCAM DEFAULT With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts
AUDIO Open Video and Voice - run through your default equipment and make a test call - click OK
PERMISSION OPTIONS > Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK
make sure firt your camera ia detected by the computer, when you plug the camera, it should give you the new found hardware message, make sure that the driver is installed, there should be a cd that came with yor camera, install it first. then open yahoo messenger, there are tabs aove the yahoo messenger screen like messenger, contacts, action, help. click messenger and you should find something that say MY WEBCAM, click on it, if the webcam is working, you can now see your self on the screen. if you want others to see it click broadcast on bottom left,
Is there enough light in the room? Flip a switch to light up the room a bit more.
Is your camera functioning properly? Try your camera alone; separate from Yahoo! Messenger, using the manufacturer's software that came with the camera.
Yahoo! Messenger might have the wrong camera selected. Follow the steps below to change your camera source.
Click "My Webcam.
Click "Messenger" again.
Click "Camera Source."
Click the pull-down menu and select the camera you want to use.
If that doesn't work, your friend might have one of the same problems with the camera on his or her end. They should try the same steps to see if that helps.
Hopefully the info here will help get things running smoothly!
I was having this same problem..the only way I knew to fix it..shut down your window for the cam when it pops up..you shouldn't be seeing two windows of yourself. I thought was supposed to. So just click View my Webcam or use the Webcam button on YM...then shut the one that comes up when you turn your cam on.
Hope this helps.