Question about PC Desktops

3 Answers

I have a cd which cracked as I was removing it from the case. How can I get it to state where the CD on the computer will read it? Mary-Ann

Posted by on

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 207 Answers

Mary-Ann,

Was this cd a retail cd or one you made from a blank?

If it was a retail CD and recently purchased, say in the last 30 - 90 days you should be able to exchage it at your retailer for the same title.

If it is one you made yourself, or one that is older than 90 days, we need to determine the extent of the damage.

Where did the crack occur? Label side or clear side. How deep did the crack go. Is it a surface scratch or did it crack through?

If you only have a surface scratch on the clear side, then you should be able to "Polish" it out. you can get either brass polish or rubbing compound and rubb the surface of the cd in concentric circles (Cover the WHOLE disc not just the trouble spot. for an even level) when the scratch is noticably lighter, rinse of the disc with water. Dry the disc and try it out.

If the disc has a deep scratch on the clear side, that has not gone through to the metal, you will likely need a cd repair device. You can usually find these at electronic retailers and DVD rental shops for about $25-$30 USD

If it it on the label side and you can see light through the scratch. Or if it is on the clear side and it is deep enough to reach the metal. the disc is likely beyond YOUR repair. Check it in your machine and if it reads at all, copy any and all data you need from it to the hard drive immediately(Hopefully you can get it all)

If it does not read, and there is data you MUST have on it. There are data recovery specialists, that have special CD drives and software that can extract at least SOME of the data off of even some severely compromised discs.

Thanks
Dave

Posted on Nov 28, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 174 Answers

  • Clean the disc. Even if a CD isn’t actually scratched or scuffed, dust, oil, and other surface contaminants can prevent it from playing properly. Thus cleaning the disc should always be your first move. Run warm water over the damaged disc to remove dust. If there is stubborn dirt or grease on the disc, gently rub it with your finger while you are washing it, and use a gentle detergent or liquid soap (with the water) or rubbing alcohol (in place of water). Any time you ‘rub or wipe a CD, you should do so by starting at or near the center of the disc and rubbing straight outward toward the edge’ to prevent further scratching. Shake the water off and let the disc air-dry (do not dry it with a towel or cloth, and don’t sun-dry it either).
  • Try to play the disc. Many times a good cleaning is all that is needed. If, however, problems persist after cleaning, try to play the disc in a different CD player. Some players handle scratches better than others; computer CD drives tend to be best.
  • Burn a new disc. If you can get the CD to work in one CD player - especially your computer’s - but not in others, try burning a new disc. The CD burner on your computer may be able to read the CD well enough to produce a perfect copy. You may wish to try this even if the CD doesn’t play correctly on the computer.
  • Locate the scratch. Actually repairing the disc will be easier if you can figure out where the offending scratch is. Visually inspect the CD’s playing surface for scratches or scuffs. Scratches that run perpendicular to the CD’s spiral - that is, those that run generally from the center to the rim - may not affect playing at all, and in any case are generally less damaging than those that roughly follow the direction of the spiral. If there are several scratches, but the CD only skips in one or two places, you may be able to approximate the location of the offending scratches based on which track skips. Keep in mind that the first track of a CD begins near the center, and the direction of play proceeds outward to the edge.
  • Polish the CD. Though counterintuitive, polishing a disc can repair a scratched CD by removing some of the outer plastic coating and thus making existing scratches shallower. A number of common household products can be used to polish the CD, but toothpaste — especially baking soda toothpaste — and Brasso are probably the most tried and true. You can also use a fine-grit polishing compound that’s used for cars or hard finishes. Apply a small amount of toothpaste (must be paste, not gel) or Brasso to a soft, clean, lint-free (old undershirt) cloth: an eyeglass-cleaning cloth works well. Gently rub the cloth on the scratch or scuff in a radial motion, start at the center and rub out to the edge (like spokes on a wheel). Do this 10 or 12 times all around the CD. Rubbing in a circular motion can cause small scratches that throw off the laser tracking system in the player. Try to focus your efforts solely on the scratch or scratches you’ve identified (if possible). Polish in this manner for a couple of minutes, reapplying Brasso or toothpaste to the cloth as necessary. Be careful not to apply much pressure, although you will still be able to feel the cloth gently scratching the CD as it polishes.
  • Remove polishing product from disc. If you used toothpaste, rinse the disc thoroughly with warm water and let dry. Make sure to remove all of the toothpaste and let the disc dry completely before trying to play it. With Brasso, wipe off excess product and let the rest dry. Then, using a clean cloth, gently wipe disc again.

Posted on Nov 28, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • PC Desktops Master
  • 4,806 Answers

As soon as the silver membrain is cracked the cd will never work again, if you tell me what programme it was i may be able to provide assistance

kind regards

Posted on Nov 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

At startup, screen flashes blue, but will not stay open long enought to read. continues to enter setup. nothing will open vista program fron there. only repeats steps


Hi,
If the Operating System Restore CD finishes and the computer reboots and ejects the CD and it still doesn't work, the problem could be with your hard drive.

If the computer powers off on its own unexpectedly, the problem could be with your power supply.

Replacing these parts can be done in most cases using only a screwdriver to remove the case screws on the computer, opening the case, then unplugging the old unit and plugging in the new one in the same spot.

Dec 05, 2013 | Acer Aspire™ T180 PC Desktop

1 Answer

My gemini cdx2400 not reading the dis


Are you saying your computer will not read a disk?

Is this a disk you made or someone made and gave to you? If so most there are times when the computer will have trouble reading them.

Try using a store purchased disk such as a music cd that you purchased. If it reads and plays it, then the drive is ok.

Click Start/My Computer and see if your CD Drive is listed as a device. If not, that's your problem.

If the CD Drive is not listed as a device, then remove the power cord, open the case and remove the two cables that plug into the cd drive then plug them back in. Then try rebooting and see if the cd drive is listed as a device in My Computer.

If the drive is still not listed, then you will need to Remove Upper and Lower Filters.

Apr 22, 2012 | PC Desktops

1 Answer

Cds aren't playing


Is it a CD you got from a friend or one purchased in a retail store? CD's you got from someone will not read sometimes on computers. Try a store purchased CD and see if it works.

Click Start/My Computer and see if your CD Drive is listed in the list. If not you will need to Remove the Power Cord, Open the Case then disconnect the two cables that go to the CD Drive, then plug them back in. Reboot and see if your cd drive is listed now under My Computer.

If all fails, your CD Drive could be bad and needs replacing.

Apr 11, 2012 | PC Desktops

1 Answer

My aspire ax3400 wont load disks


Are you saying your CD/DvD drive does not read any disks? If so, are you using disks that a friend made (put music on it) or are you using store bought disks (purchased a music cd from a store)? Most computers have problems with disks made by someone else at one time or another.

Click Start/My Computer and look to see if your CD/DvD drive is showing up in the list. If not, that's the problem. Remove the Power Cord, Remove the Case, then remove the two cables that plug into the CD/DvD drive then put them back in securely. Sometimes the drive just needs to be reseated. Now see if the computer see it in My Computer and if it will Read your Disks.

When you boot your machine, look and listen for the CD drive to make a click and the light on the cd drawer comes on for a second or two. That means the drive is recognized by the computer.

If all fails, Maybe your drive is broken and needs to be replaced.

Mar 31, 2012 | Acer Aspire AX3400-U2022 PT.SE202.007...

1 Answer

I tried to create a recovery disc, but my computer stated that my cd-dvd writer is unsupported


TRY TO CHANGE YOUR CD. THERE ARE CASE THAT SOMETIMES COMPUTER NOT RECOGNIZE THE OR UNSUPPORTED THE CD.. CHANGE THE CD./DVD..cd/dvd grndted./ tested//

Jun 25, 2009 | HP Compaq Presario SR1920NX PC Desktop

1 Answer

Emachine t6216 cd rom wont read


update your driver software for the cd/dvd drive that you have just go to the emachine support website lookup your computer and download the drivers for the drives if that doesnt work it might be a loose connection in the case open the case and make sure all the connections in the case are connected tight and right to the cd/dvd drive

May 28, 2009 | E-Machines eMachines Desktop PC

1 Answer

My computer is running very slow. So I ran test of my Maxtor 6Y160M0 hard drive using the computer's "PC-Doctor" software. The 'linear' test failed, giving me an error code the instructions...


the drive is going bad
Try to format the Maxtor.
NOTE: obviously backup all important data to a removable drive or CD.
You will have to reinstall windows. so before doing this, make sure that you have the cd and Product key (usually on CD case).

Aug 09, 2008 | PC Desktops

1 Answer

Recovery


this is a READ error known as a CYCLIC REDUNDANCY READ ERROR.
If the CD ROM is not able to read from the disc .. it gives u this error
This can come due to many reasons
1. OLD CD ROM - not able to read data properly
2. CD with lot of scratches
3. CD not written properly: Data not burn properly on CD at the time of its make.

Solution: Try to insert a new CD in it and then check whether it works or not
or get a CD LENS CLEANER DISC which will remove any kind of small debris on the lens on the CD ROM and then it will work.
This would surely help

Feb 19, 2008 | PC Desktops

1 Answer

My PC


Maybe your cd cannot be read anymore by your CD drive.
be sure that the cd is cleaned and no crack traces on it.
Please try another a very new CD/DVD to see if the CD drive can read.

if read then, your cd is damage. but there is some CD drive that cannot read some cd disc. You should select maybe the cd rom compatibility.

Dec 28, 2007 | Dell Dimension 4600 PC Desktop

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

144 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18304 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...