Question about GE 28128EE2 Phone

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GE28128EE2 Cell Fusion

I have a PROBLEM that makes the BLUETOOTH connectivity feature, the primary differentiating feature of the phone, BASICALLY USELESS. Handling cell calls should be easy. One would expect a cell call to go unanswered until (a) a handset picks up in cell mode, (b) the basestation answering system handles after option-defined number of rings, or (c) the cell service terminates the call. Unfortunately, that isn't how my GE28128EE2 handles cell calls.

THE PROBLEM:
When the system is bluetooth bonded to my cell phone, incoming cell calls are routed to the base station speaker after three rings. So, if I don't "pickup" by press blinking "cell" on a handset within three rings, I must physically get to the base station which is "off-hook", speaker active.

SOLUTIONS TRIED:
Thompson support line suggested a "hard reset". "Hard reset", (remove batteries, power off, wait 15 minutes, power back on) did not fix the problem.

MY QUESTIONS:
1. Is this behaviour observed on all GE28128EE2 phones?
2. Is there any way to stop the GE28128EE2 base station from directing cell calls to the speaker after 3 rings?

Posted by on

  • t_kirk Dec 01, 2008

    Fixed my own problem... I silenced the ringer on the cell phone and that fixed the issue for me.



    I'm guessing the "bluetooth Hands Free Profile (HFP)" is by default issuing a command to the bluetooth client on the phone to "auto answer." When I silence the ringer on my A780, it sends the message ring until answered.



    Bottom line, if you've got a 28128EE2 that is answering cell calls to the base station speaker, look for "disable headset auto answer" in the bluetooth options for your cell phone.

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SOURCE: Bluetooth disconnects after 5 minutes

I know this sounds silly, but try having your cell phone more than a couple feet away from the base of the DECT phone. Bluetooth can have issues when they are really close together. I have mine setting about 6ft away without problems.

Posted on Jul 04, 2009

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