Question about GE 28128EE2 Phone
I have a PROBLEM that makes the BLUETOOTH connectivity feature, the primary differentiating feature of the phone, BASICALLY USELESS. Handling cell calls should be easy. One would expect a cell call to go unanswered until (a) a handset picks up in cell mode, (b) the basestation answering system handles after option-defined number of rings, or (c) the cell service terminates the call. Unfortunately, that isn't how my GE28128EE2 handles cell calls.
When the system is bluetooth bonded to my cell phone, incoming cell calls are routed to the base station speaker after three rings. So, if I don't "pickup" by press blinking "cell" on a handset within three rings, I must physically get to the base station which is "off-hook", speaker active.
Thompson support line suggested a "hard reset". "Hard reset", (remove batteries, power off, wait 15 minutes, power back on) did not fix the problem.
1. Is this behaviour observed on all GE28128EE2 phones?
2. Is there any way to stop the GE28128EE2 base station from directing cell calls to the speaker after 3 rings?
I know this sounds silly, but try having your cell phone more than a couple feet away from the base of the DECT phone. Bluetooth can have issues when they are really close together. I have mine setting about 6ft away without problems.
Posted on Jul 04, 2009
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