Question about Brother MFC-5840CN All-In-One InkJet Printer

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Getting a message that says

See Troubleshooter and maintance guide in owner's manual for the problem. UNABLE to CLEAN.

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Reset absorbers counter

Posted on Nov 28, 2008

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I have got the error message " unable to clean , see troubleshooting and routine maintainance in user's guide" . I have tried all ways in the user's guide and also other suggestions. Please gi


If your your printer cannot clean automatically, your printer head is probably clogged so badly that you will have to do it manually.... your manual should tell you how to remove it...

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Yay, the real answer. Be careful to have clean hands when touching the decoder strip or you may damage it and then you will need to replace it.

http://support.brother-usa.com/ModelDocuments/Technical/Service%20Updates/SU_F1379.PDF

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After installing new black ink cartridge and 3 attempts to resolve print quality, the printer LCD read out stated, "Unable to Clean. See troubleshooting guide in owner's manual". I have had the...


Do a Google search of your printer's model number and type in owner's manual. There should be a pdf file that would contain your owner's manual.

Apr 18, 2011 | Printers & Copiers

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Printer unable to clean refer to troubleshooter and maintenance in user guide but don't have user guide


Hi,

For the user guide, check the manufacturers website, you can view it from there or download it to your computer.

Aug 30, 2010 | Printers & Copiers

1 Answer

Unable to clean


Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.


Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now

If that does not work then follow the next step.


Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.


Jul 27, 2010 | Brother MFC 420CN All-In-One InkJet...

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Printer won't print


..if not mistaken, the error message is Unable to clean, which indicate you will need to replace the waste ink pad and reset the waste ink counter.. you will need to send to the local service centre to get it done..

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brother dcp-165c printer unable to clean , see troubleshooting and routine maintenance chapter in User's guide

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Unable to clean-need trouble shooting guide


I am having usual problem of unable to clean (Brother MFC-5440CN). I have looked for any strange object but can't find any. Could this be amechanical problem and what is solution?

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Unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?


unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?

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