Question about Toilets & Bidets

4 Answers

Toilet won't stop running

We have a Kohler Ingenium toilet and it won't stop running. The black part in the toilet that is suppose to come up and make the water stop running doesn't come up all the way(it sticks and the water runs past it). How do we fix it?

Posted by on

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a Kohler toilet and Ingenium fill valve 85297-AA. My toilet kept running, the fill valve black cylinder wouldn't pop up and when I added blue food coloring to the tank, the blue color seeped through to the toilet bowl. First I replaced the flapper and that allowed the fill valve piece on the cylinder to pop up correctly and blue dye no longer seeped through to the bowl. I still heard a hissing sound when the toilet tank had filled and no water was going into the overflow tube. I called the tech support number on the Kohler website 1-800-4KOHLER (1-800-456-4537) . Here's what solved the problem: Turn off the water to the toilet.Take off the white cap of the fill valve by pushing it down and turning it counterclockwise as you would open up a childproof pill container. Then unhook the metal hook. Hold a cup upside down (I used a strong plastic cup) over the part of the fill valve that is left in the tank and turn on the water. (You need the cup because otherwise the water will squirt up to the ceiling.) The water will flush out the fill valve. Replace the cap and the hook and flush.

Posted on Aug 07, 2009

  • 9 more comments 
  • David Nedde Sep 22, 2010

    One thing to note that might not be obvious: when you rotate off the white cap you also rotate the arm. You can also see the instruction sheet for this model valve:http://support.fluidmaster.com/realdialo...

  • TiddlyD Jan 05, 2011

    Wow, this was exactly the problem. Also have a Kohler toiler (new); started hissing and running constantly. I followed this procedure and it fixed the problem. Thanks.

  • Michelle Shoemaker
    Michelle Shoemaker Mar 02, 2012

    AWESOME!!! I am a stay at home mom and I LOVE the internet. My toilet was driving me crazy with this teensy hissing noise. My husband's ears could not even pick it up, but I knew we were wasting a lot of water. I found this post and fixed the problem. THANK YOU!

  • jgarcia Apr 08, 2013

    This worked for me too but I was afraid of breaking the fill valve. I unsnapped the plastic fill adjustment screw from its holder and the fill valve rotated easily. Otherwise, I could not get it to rotate at all.

  • spfsnana
    spfsnana Jul 14, 2013

    Thank you! This worked like a charm! Good deed done!

  • Chad Oct 01, 2013

    worked for me too. some scale broke loose in y pipes and clogged the valve seat. Saw a big chunk come out when I cracked open the water supply with the top assembly removed. thanks for the instructions :)

  • jim172464
    jim172464 Feb 20, 2014

    Awesome! Thank you

  • jim172464
    jim172464 Feb 20, 2014

    Awesome fix! Thanks!

  • Nantz BikerNantz
    Nantz BikerNantz May 14, 2014

    Worked like a charm...thanks!

  • Jerry Carter
    Jerry Carter May 30, 2014

    Many thanks worked great!!

  • Alexander Babin
    Alexander Babin Sep 03, 2014

    Thank You!!! Worked perfectly.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There is a metal rod that adjusts how low in the water the black cylinder thing-y sits. Squeeze the top and bottom of the little clips and move the black cylinder farther down on the rod. This will make the black things rise with less water and then the water will stop flowing before it reaches the top of the overflow tube. Worked for me.

Posted on Jan 03, 2010

  • jack_46234 Apr 26, 2011

    Please, just be careful to not bend the rod..

  • Olivia Crandall
    Olivia Crandall Apr 19, 2013

    i did this and the water is to the top of the overflow tube and I cant get it to move down now. Am I going to have bigger problems?

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Clean around the black rubber that seats and make sure it lands flush,replace if ness.and ajust the chain with the link so it seats all the way down.

Posted on Nov 28, 2008

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 22 Answers

Open the back and look in, there is usually a plastic slide that goes up and down, cheap easy fix, say 7-8 dollars at your local homedepot. Also if your not interested in that, make sure the water is rising in the tank far enough, grab the end of the float in one hand, and the other end of the rod in the other (possibly take the rod and float out first, just incase), and then bend the thin metal rod downward so the float meets the water, that will make the float rise all the way stopping the water running.

Posted on Nov 28, 2008

  • shirleybelle Sep 09, 2010

    That sounds like adjusting an old fashioned ballcock, not the new plastic flush valve and fill valve. Shirley

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kohler toilet troubles


The holes around the inside of the bowl may be clogged, try using some CRL and scrubbing the holes with a good stiff brush.

Apr 09, 2014 | Kohler Toilet - One Piece with Ingenium...

1 Answer

Ingenium toilet water will not turn off. The float is completely under water and still water is coming into the tank.


WEll, two thoughts come to mind. either your float has "sunk" or you have foreign matter in the inlet valve...Typically, you replace the inlet valve in this case.

Jul 18, 2011 | Kohler Toilet - One Piece with Ingenium...

1 Answer

I have a kohler model 703 # sb78drn, the toilet keeps running. i changed the flapper and now the toilet doesn't stop running. please help?


Try adjusting the float level. The float is what tells the toilet to stop filling. If the float is set too high, then water will just go down the overflow tube and never be able to get to the level it needs to turn off.

Mar 04, 2011 | Kohler Toilet - One Piece with Ingenium...

1 Answer

Float does not trigger valve to stop water - continues to run even though tank is full


What kind of flush valve is it? kohler.com shows a couple of different towers with their ingenium toilets. Is it a Kohler item or is it a Fluidmaster?
Usually you adjust water height by turning a threaded rod that runs up and down. See page 5 of this pdf

http://www.plumbersurplus.com/pdf/1058802_2.pdf

Jan 29, 2011 | Kohler Toilet - One Piece with Ingenium...

1 Answer

I have the Kohler model 703 one piece toilet. It runs once about every ten minutes. It sounds just like a flush but nothing happens in the bowl. Any ideas?


Something is leaking. Your description sounds like tank water is slowly leaking and then the tank refills. You really need to use Kohler brand parts, as others pieces seem to not work well.

Sep 20, 2010 | Kohler Toilet - One Piece with Ingenium...

1 Answer

Toilet keeps running even when manually lifting floater to max


check handle to ensure no tension is on the flapper chain when not being flushed. check flapper to ensure positive seal to flush valve. check water level to ensure not overflowing into flow valve. if that's the case, lower water height.

then if still doesn't work, change flapper,

all else fails, change flush valve.
good luck,
steve

Oct 03, 2009 | Kohler Toilet - One Piece with Ingenium...

1 Answer

My toilet runs constantly


How old is the toilet? Might have lime buildup in the housing that's keeping the float from raising completely. The whole assembly is relatively inexpensive at Wal-Mart, and very easy to change. It would probably be less hassle than trying to fix the old one. I found that out after wasting a lot of time trying to mix my old one. :-)

Aug 30, 2009 | Kohler Toilet - One Piece with Ingenium...

1 Answer

Toilet fill runs periodically works well but wastes water


Sounds like your flapper is leaking causing the water in the tank to lower until it triggers the fill valve. Replace the flapper (they're cheap and wear out easily).

Jul 03, 2009 | Kohler Toilet - One Piece with Ingenium...

Not finding what you are looking for?
Toilets & Bidets Logo

Related Topics:

12,060 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toilets & Bidets Experts

john h

Level 3 Expert

7133 Answers

Mike

Level 3 Expert

4331 Answers

Tim Whalen

Level 3 Expert

3056 Answers

Are you a Toilet and Bidet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...