Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: reinstalling 2400 scanner driver
If this scanner was previously used on a Win95/8/ME system the likely hood of it working with and NTFS[3000/XP] system is slim. This is because the two system work in different ways and the scanner design for 95/8 does not recognise commands from a NTFS computer. Two thing to try Go to Mt computer/Help/Compatibility and read it up. then right click on the scanner software and click on properties/compatibility and set it to Win98- see what happens You could checkout Xerox for driver updates also. But don't hold your breath
Posted on Sep 07, 2007
I bought one a couple of years ago. After plenty of hit-miss after trying to get it to work on my fresh XP installations, I have a solution. Installing it the normal way simply doesn't work.
First, go to 'start', 'control panel' then 'system'. Click the 'hardware tab' then press 'device manager'. You'll see a list of hardware.
If your scanner is already plugged in, find it (it could be listed under 'imaging' or under 'other devices'. You should see a yellow exclamation point indicating it's there but not working.
If you go to 'control panel... system' first, and then plug in your scanner, it will pop up automatically.
Now, right click on it, select 'update driver'. A window pops up. Insert the CD, then select 'have disk' and install normally.
Installing the remaining software is optional (acrobat 4.05 and so on)
I've used the "Panel" to scan my pics. Working like a charm.
Posted on Mar 02, 2008
SOURCE: ScanJet 5300c didn't work
Most likely the destination folder for the scanning is a shared folder with limited rights. As the administrator, reset the permissions for that folder or redirect the software to a common folder with read/write/creation etc... access.
Also, make sure you are using the HP provided drivers and not those from Microsoft.
Posted on Nov 24, 2008
uninstall the brother software for this machine, then reinstall the softeware. the paper port some times will install automaticly or you may have to click on iy to indtall. brother tech
Posted on Jan 14, 2009
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