Question about Brother MFC-8840D All-In-One Laser Printer

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I am reinstalling my Brother MFC - Brother MFC-8840D All-In-One Laser Printer

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  • nevin796 Nov 28, 2008

    I am reinstalling my Brother MFC-8840D. The PC is now able to print to the MFC (connected via USB) but the Scansoft Paperport wouldn't install. I tried Uninstalling but when I tried to re-nstall the only choice is REPAIR OR REMOVE. BUT my main problem is that I cannot see the MFC under Scanners and Cameras. What do I need to do to fix this?

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  • Brother Master
  • 32,281 Answers

What is the exact problem with reinstalling the Brother MPC?
Is it the printer driver or the cable connection?
To install the printer drivers, just insert the CD that came with the printer into your computer and follow the on screen instructions.

Posted on Nov 28, 2008

  • Chris Hingee
    Chris Hingee Nov 28, 2008

    The scanner uses TWAIN compliant drivers for earlier versions of Windows before Windows XP.

    For Windows the scanner uses WIA (Windows Image Acquisition) driver.

    I suggest you Remove the Paperport software then reboot your computer before you install the Scansoft Paperport software again.

    Make sure the Twain or WIA drivers is installed.

    If you have programs such as Adobe PhotoShop, Adobe Pagemaker, or CorelDraw etc. open any one of these program and see if you can see the scanner to scan a image.

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Posted on Jan 02, 2017

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