Question about Creative Labs Zen MicroPhoto MP3 Player

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My 4gb zen creative mp3 player wont turn on

First it was in recovery mode then i downloaded a filmware and it worked then it turned off and it would never come back on.

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  • liz3052 Nov 29, 2008

    the mp3 turns on but the screen dont work

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Your battery might be shot. It's a possibility, but if that is not the case then your player might have short circuted or something. but most likely case is that your battery is shot.

Posted on Dec 09, 2008

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1 Answer

Frozen everything


Befor you turn it on, press and hold the play/pause button and turn it on. It will be in recovery mode. Scroll down and select reload firmware and connect it to the computer. You can download the firmware from here: http://support.creative.com/downloads/download.aspx?nDownloadId=10889

May 30, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen


First off, download the Firmware upgrade from Creative (http://support.creative.com/downloads/welcome.aspx?nDriverType=4#type_4)

Don't run it just yet!

Now, go into the Zen Micro's Recovery Mode:

1. Take out the battery
2. Press and hold the ON/LOCK button in the ON position (far left) and put the battery back in the player.
3. The player will then switch on - wait until "Recovery Mode" appears on the screen then let go of the ON/LOCK button.

The Recovery Mode options include an option to "Reload Firmware".

Now connect your Zen Micro to your PC and run the Firmware upgrade. Your player should be recognized by the Firmware uploader. If it isn't, then then your player has other damage.

Jan 16, 2009 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Stuck in recovery mode and firmware problems


My Creative Zen mp3 player is stuck on Recovery mode , and keeps on saying filmware problem. I have tried to reset, push power button down and push play button at the same time. I also tried Clean-Up Format and reload filmware.

Nothing has worked, and I am about to throw it out the window.

Please if you can help me.

Thank You

Oct 15, 2008 | Toshiba Gigabeat S30 MP3 Player

1 Answer

Help!!!!!!!!!


Before plugging the player to the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. It worked for me ! GOOD LUCK !

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Recovery mode for Zen V plus


The step-by-step process for doing the recovery mode is at Creative's website:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Zen 6gb white mp3 player is stuck in recovery mode


Greetings,
Try using this link from creative:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1
It is called the mp3 recovery tool and should help you to resolve your problem. Just download the program and follow the prompts. Please let me know how it goes by making another comment in this thread.
Take Care,
-WN

May 09, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Player is in Recovery Mode


ode
· 1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location:
http://us.creative.com/support/downl...ame=Windows+XP
4. Make sure the zen is not connected to the pc and install run the exe file to install the software on your pc. at some point, the install will tell you that the unit is not connected. Connect the unit to proceed. it will also notify you that you are replacing an existing software, or something to that effect. I accepted or said OK to this popup. Once the firmware is installed, my started to work fine. You can now reinstall WMP from microsoft website. Hope this works for you.


All else failes download the recovery tool from creatives website.

Aug 02, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Mp3 keeps sending me to recovery mode


go to creative and download the recovery tools
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

if that doesnt work you have a bad hard drive

Jun 08, 2006 | Creative Labs Zen Micro MP3 Player

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