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I have a HP C4380 and my laptop crashed - i reinstalled software but cannot remember the passphrase I used to connect the wireless printer - any way i can reset it?

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Yes all routers have a reset button. So you will need to locate it on the router, and using a ball point pen hold the reset button for at least 30 seconds. This will reset the router to the factory default settings.

Posted on Nov 28, 2008

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I need a manual for HP C4380 printer so I can reinstall it on my computer for wireless


http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&dlc=en&document=&product=3221646

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HP C4380, Wireless Printing Problem


Do you have other printer drivers installed, if so thre may be a driver conflict. wireless printing requires network connection and also printer drivers. This appears to be a driver issue since the printer shows up on the network. I would try reinstalling the drivers.

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Finding ssid and wpa to set up my C4380 seris wireless printer


The SSID is your network name.

The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.

The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

Aug 15, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Need a wpa passphrase for my Photosmart c4380 All-in-One


The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.

The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

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1 Answer

Trying to instal photosmart C4380 all in one wirelessly on toshiba L40-17M from supplied disc installed printer ok first time but scanner not recognised, scan button says computer connected but computer...


Photosmart C4380: good hardware, appalling software. Shameful that it's on the market at all.

WIRELESS PROBLEM

You have to install the printer as USB first. Then, once it's all installed, load up the CD again and 'Add device', choosing the wireless option. It's crucial that you leave your USB cable in the whole time. Take it out right at the end. Once you've added a device, you'll have two printers installed. One will be called 'Copy 1' - that's the wireless one. It should all work okay, and you can delete the USB one.

SCAN PROBLEM AND ERROR MESSAGES

When I did this everything seemed to work fine. BUT - after a wee while the software started playing up. The scan function didn't work at all, HP was depositing all sorts of bugs all over my computer, I had error messages coming up at shutdown, all sorts of gremlins.

So this is what I did.

I totally uninstalled all HP software.

I downloaded the updated Photosmart Basic Drivers from the HP website. They are here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3221646&lc=en&cc=us&dlc=en&submit.y=11&submit.x=9&lang=en&cc=us

Once you've downloaded the file and run it, the new drivers will be installed but NO SOFTWARE. Again, you have to do the whole setting it up as USB and then leaving the cable in and adding the device wirelessly. But if you do this with the HP drivers and ignore the installation CD, then everything should work perfectly.

Of course this means no HP software at all. But who needs it? I use Microsoft's scanning software, which is fine, and it has no problem printing.

Basically HP's software is BLOATWARE that doesn't even work. It screws up your computer.

Good luck!!

Apr 21, 2008 | Office Equipment & Supplies

30 Answers

Unable to complete wireless installation of HP Photosmart C4380 All-in-One


Photosmart C4380: good hardware, appalling software. Shameful that it's on the market at all.

WIRELESS PROBLEM

You have to install the printer as USB first. Then, once it's all installed, load up the CD again and 'Add device', choosing the wireless option. It's crucial that you leave your USB cable in the whole time. Take it out right at the end. Once you've added a device, you'll have two printers installed. One will be called 'Copy 1' - that's the wireless one. It should all work okay, and you can delete the USB one.

SCAN PROBLEM AND ERROR MESSAGES

When I did this everything seemed to work fine. BUT - after a wee while the software started playing up. The scan function didn't work at all, HP was depositing all sorts of bugs all over my computer, I had error messages coming up at shutdown, all sorts of gremlins.

So this is what I did.

I totally uninstalled all HP software.

I downloaded the updated Photosmart Basic Drivers from the HP website. They are here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3221646&lc=en&cc=us&dlc=en&submit.y=11&submit.x=9&lang=en&cc=us

Once you've downloaded the file and run it, the new drivers will be installed but NO SOFTWARE. Again, you have to do the whole setting it up as USB and then leaving the cable in and adding the device wirelessly. But if you do this with the HP drivers and ignore the installation CD, then everything should work perfectly.

Of course this means no HP software at all. But who needs it? I use Microsoft's scanning software, which is fine, and it has no problem printing.

Basically HP's software is BLOATWARE that doesn't even work. It screws up your computer.

Good luck!!

Oct 31, 2007 | Xerox DocuColor 12 Printer

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