SanDisk Sansa E260: How do I reset the WHOLE thing?

Posted by stacie peyton on Jan 13, 2007

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1. • By stacie peyton Jan 14, 2007

   • In addition to my last problem, i meant reseting evrything...even hidden files that don't like to show up on my Windows Media Player 10 or Real Player on my computer. Please help me because i really do need a fresh new start! POOOOOOOOOOOOR FAAAAVOOOOOOR!!

2. • By stacie peyton Jan 17, 2007

   • Well, i tried that to solve my last problem where it was stuck on the "refreshing database" screen, and I tried it for this situation also and it's not working. Should I just return it to the SanDisk Company or get it repaired?

3. • By stacie peyton Jan 20, 2007

   • Hey Zombie, after working with the info you gaveme I was able to fix it. I guess I didn't do it right the 1st time. Thanks!!

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5. • By fajkil May 11, 2010

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     Solution link . . . http://www.Sansae250MP3Player.com`
     
     
     
     
     
     
     
     
     
     
     
     
     
     

6. • By carlastull May 16, 2009

   • jellybeann's solution worked for me ...and believe me i was in deep...after i had tried 6 or 7 others' advice i finally got my player to reset, emptying all the 'bad tracks' and allowing me to download new songs....whew!! I thought i'd never see the end of this one!

7. • By vojta Apr 13, 2009

   • My songs do not appear on my computer and on the device it shows that the songs last only one second. It is not possible to delete any song. How can I fix it? Thanks for help.

8. • By Guest Apr 08, 2009

   • I have the sansa 260 and i just followed the instructions given on this site to reboot the system...after a few time it worked (it was frozen on the database screen) but i still have a problem with my music...on my computer it shows that i have alot more music on my player than the player does and when i add a new song it automatically deletes one already on there....is this a common problem, can i fix it...very frustrated...help!! thanks!!

9. • By Guest Mar 17, 2009

   • I DONT KNOW HOW TO DELETE SONGS!!!!!!!!!!!!! HELP!!!!!!!! SOS!!!!!!!!!!!! I HATE THIS!!!!!!!!!!!!!!!!!
     
     
     
     
     
     ~ Coco~

10. • By nefridelle Mar 05, 2009

    • My Sansa Is acting up and being completely stupid I really just want to reset the whole thing and start over. How on earth do I do that?
      
      

11. • By Guest Feb 24, 2009

    • how do i manually reset my devide
      
      

12. • By patiogal1960 Feb 10, 2009

    • mY COMPUTER KEEPS FREEZING AND NOT RESPONDING AND WHEN I START MY COMPUTER UP IT TAKES A WHILE FOR VISTA WINDOWS TO OPEN.

13. • By mickybaybay Feb 07, 2009

    • I just found my Sansa, I lost it for a year, I am into new music now, and I want to reset ALL of it, how do I do that? Because I am not the best with eletronics, PLEASE HELP ME!!

14. • By chaggy11 Feb 05, 2009

    • i used it in rhapsody put only one song on.
      I took it out went to click on that one song and
      it erased all of my songs and know the screen is a blue
      with lines going up and down.
      I CANT STOP IT OR GO BACK TO THE HOME SCREEN!!!
      
      
      

15. • By Guest Feb 04, 2009

    • i need

16. • By Guest Feb 02, 2009

    • i cant get songs on and off my sansa sandisk
      
      

17. • By motherselene Jan 30, 2009

    • I too would like this answer. I can not get some songs to delete for anything. Is there button like on cell phones?

18. • By nance07 Jan 24, 2009

    • got my sansae250 from cousin put songs on it for my son and it froze refresh databsae messed with it now when i turn on it says load main image failed switch to recovery mode but wont take any programs think all got erased any way to put all back in
      
      

19. • By ericbruch Jan 20, 2009

    • the sansa e270 I have is a worthless product. very poor excuse for an mp3 player. sometimes it thinks its charging when its not plugged in... and when it is plugged it, the whole device has to be rebooted in order for it to recognize it being connect. it doesn't seem to hold a decent charge even with a brand new battery. I've tried several formats and firmware updates and downgrades.
      You get what you pay for so I'm going to take it up a notch and get the ipod.... so much more reliable
      
      

20. • By nance07 Jan 15, 2009

    • sandisc sansa e250 froze to refresh database and wont show when connected to my pc
      
      

21. • By sarahjeans Jan 08, 2009

    • How do I reset the whole thing?

22. • By Guest Jan 02, 2009

    • i was messing with the player trying to mod it but i messed up and now every time i turn it on all it says is load main image failed swith to recovery mode
      
      

23. • By Guest Dec 25, 2008

    • just want to reset everything!!!!!!!!!!!!

24. • By Guest Dec 10, 2008

    • how do I delete all the music off my gpx mtp device
      

25. • By vadre Nov 28, 2008

    • While loading my songs the player stopped reading and the songs are unreadable now. Now all the songs don't show up on the player music list but shows up in windows media player. I want to reset the whole thing as well to start over fresh.

26. • By de_trace Nov 24, 2008

    • how do i get the computer to know the sandisk sansa

27. • By Guest Oct 29, 2008

    • I want to do the same thing to reset the whole thing of my e260.

28. • By sarahhutch Sep 08, 2008

    • Ok I did the reformating thing and it worked great, all those songs i was trying to delete are gone! So now I'm trying to put songs back onto it but it says I only have 250 MB left and its a 1.8 gig mp3 device. There's nothing left to delete off it, whats going on?
      
      

29. • By mariahenea Sep 02, 2008

    • How do I reset everything on my Sansa e260, ? Juust e-maail me at mariahenea@hotmail.com

30. • By monopolise Aug 17, 2008

    • ive tried putting it into recovery mode but as soon as i turn it on again it says 'load to main image failed, please enter recovery mode'
      
      ive tried changing the battery but then it wont charge at all and wont turn on, even if i plug it into my computer
      
      ive opened up the whole thing and found the main circuit board and i cant seem to find anything wrong there
      
      on some mp3s theres a small whole you can poke with a pin which just wipes the whole thing and resets it, but my sansa doesnt have one
      
      its really starting to **** me off!!

31. • By Guest Aug 11, 2008

    • I want to reset my sansa including the hidden files and now it says Load main image failed switch to Recovery mode. The problem is that it froze on this screen and does nothing. Help please

32. • By Guest Aug 11, 2008

    • it freezes up in freshing database! ive tried almost everything. i dont know what to do. help me

33. • By gbeckwilson5 Aug 05, 2008

    • I have the same problem except on mine, I have one song that has replaced over 300 songs. When it gets to this one song, my player freezes up, you have to take the battery out to get it to cut off. Plus the screen has turned blue and you can't see the screen anymore. The only thing good is, it still plays some of my songs.I have tried several times to reset it and remove all songs so that I can redo it but none of them are removed yet. When I first got this thing, a month after I got it, these problems started and I had a warranty on it but I was told to just reset it and the problems would go away. Why have a warranty on something that the company doesn't replace.

34. • By Guest Jul 28, 2008

    • i have the same problem i need to reset mine to can any one help me? i have tried to go straight to the files from the my computer folder and still it says the medea player's memory is full but the folders are empty

35. • By Guest Jul 28, 2008

    • it turns on and goes black?
      
      

36. • By ARODDEN72 Jul 27, 2008

    • WOULD LIKE TO KNOW HOW YOU RESET THE WHOLE THING- HAVING SEVERAL PROBLEMS LATELY. I DELETED THE PLAYER FROM MY ACCOUNT ON NAPSTER BECAUSE THE PLAYER WASNT BEING RECOGNIZED. I THOUGHT IF I DELETED IT AND THEN STARTED IT OVER THAT IT WOULD CORRECT THE PROBLEM. NOW I CANNOT GET THE COMPUTER TO RECOGNIZE THE PLAYER AT ALL.

37. • By kindy-cane Jul 16, 2008

    • when i first turn on the player it says san disk (black and a bit of white top and bottom boarders) and then 5-10 sec. later the screen goes completely white and then starts all over again meaning (it says san disk again and the screen keeps going white) over and over nothing works, it wont play music no sound when i plug it into the computer it does nothing i read a thing on this site say to wipe out the system and i did it with the recovery mode and i don't know if it worked or not because it just doesn't play the very first problems where: downloading song (they never went on), when i played a song it froze before the song even started, couldn't delete songs and add new ones if i added new ones say i had 453 songs and mines a 4gb and so i put about max.10 songs on and i disconnected the player and turn it on and it say i had 442 or something it went down.

38. • By bootlegjohn Jul 14, 2008

    • all the new songs i try to get onto my player dont show up

39. • By sissypaige19 Jul 10, 2008

    • how do u reset the whole Sandisk Sansa e260 4GB MP3 Player....i delete the songs and it still has them on there but they dont play an music

40. • By aerigfv84359 Jul 08, 2008

    • how do you reset it so all your songs get deleted?

41. • By onelkyguy Jul 05, 2008

    • says, "load main image failed. switch to recovery mode"
      
      

42. • By Guest Jun 23, 2008

    • how do i reset the whole device? My device says there are only 82 songs on it but the computer says 1082 but I cant play them. I just want to start over the whole thing and redo it.

43. • By Guest Jun 22, 2008

    • how to reset sansa

44. • By lexiiann Jun 20, 2008

    • i have issues with my songs some of them say bad track and i cant delete them from my device and some songs i just dont want so how can i reset it?

45. • By Guest Jun 20, 2008

    • my mp3 player is stuck on the screen that says refresh database

46. • By Guest Jun 20, 2008

    • the screen is just blank
      
      

47. • By Guest Jun 10, 2008

    • I have a Sansa e250 that is locking up. How can I reset the entire thing and clean off everything that is on it to start fresh?

48. • By kool rocker Jun 07, 2008

    • i tried all of the given solutions. but still could not recover from the "refreshing database" loop...guys please help me....
      
      

49. • By Devinskater Jun 04, 2008

    • it keeps freezing on the refresh database and i cant reset it how do u do it?
      
      

50. • By Guest May 25, 2008

    • Unit powers on with blue light, but nothing else.

51. • By Vewi May 19, 2008

    • All the music seems to be erased and it says that the memory is full. The thing is that when I connect it on Rhapsody, it tells me everything is normal.

52. • By Guest May 18, 2008

    • the sansa e260r 4 gb wont turn on it will go to the sansa screen and rhapsody screen then keep repeating how can i fix this i just want it to work
      
      

53. • By Gajabchhaba May 18, 2008

    • I have the same problem, it keeps displaying Refresh Database and I am not seeing any icon for this drive in my computer. Help please!!!!!
      
      

54. • By Hoodwife123 May 17, 2008

    • My Player Is Frozen. I tried Almost everything and Nothing Seems To Work Can You Please Help ME!!!

55. • By Guest May 01, 2008

    • this sansa hangs up almost always

56. • By guest26 Apr 18, 2008

    • Problem with sansa e260 4gb
      
      For some reason the music only plays from the right side of my headphones. I thought maybe the headphones were bad but I have switched headphones many times and it's the same thing. I tried resetting it but that's not working.
      
      Can someone please help me!!!
      
      

57. • By Guest Apr 10, 2008

    • my sansa is stuck in the refreshing database screen

58. • By cole123 Apr 04, 2008

    • how do you reset it?

59. • By Guest Mar 28, 2008

    • the whole screen turned blue and i want to know how to restart it

60. • By elcwby Mar 08, 2008

    • i reset my sansa e250 but when i go to the sansa media converter it still says my memory is pretty full and i cant add anything on it help!!!!

61. • By Guest Mar 03, 2008

    • I just want to reset my Sansa e250 completely but i dont know how!Advice please?

62. • By sept_girl Feb 13, 2008

    • it freezes when it turns on and it wont go any further and it wont show it's connected when i plug it into the computer

63. • By Joetreky Feb 08, 2008

    • My unit is stuck on "Refresh Database". How do I get out of this and reset everything? I pluged it to my PC without difference.

64. • By yuls25 Feb 06, 2008

    • when i turn on mi mp3 i get stuck in the refresh database screen and then it turn off itself

65. • By chamimay Feb 06, 2008

    • sansa was freezing on refreshing database...the screen is all blue and
      i cant reset nor turn it off always turn on so i did what zombie
      instructed but no progress...shoud i start turning it on then do the
      hold button then hold the rec??aint working coz the player turn on when
      i did it...

66. • By brinaaa Feb 03, 2008

    • my sansa e250 screen is all blue!!!! i want to reset the whole thing so i can start over!plz HELP!!!!!!!!

67. • By brinaaa Feb 03, 2008

    • i need to reset the whole thing.... my screen is blue and i don''t know how to stop the blue screen... i want to reset it and get everything the way it was.... plz help!

68. • By tigerchris Jan 23, 2008

    • 1/4 of the screen is lit

69. • By respecter Jan 10, 2008

    • my sansa always says "Key Locked" and below that it says "System Shutdown" and then turns off. I've checked many websites on how to fix it but none work. Should i reset or do you guys have a way to fix it. i've already taken the battery out and put it back in, thats what one website said to do because it will give it a "Hard Reset" but it did not work. help a brother out!!!

70. • By funni Jan 09, 2008

    • how do i put nd delete songs on my sansae250r

71. • By Guest Jan 08, 2008

    • I just want to start off fresh because the videos i put on my mp3 isnt showing up but is taking up my space om my mp3

72. • By ERIN_HART Jan 06, 2008

    • ok so i have the SanDisk sansa 250r and i want to reset the whole mp3 because im having a lot of problems with it! songs are like automatically doubled on it when i put them on, and the memmory is 3 GB and my memmory is almost full when i have only less than 100 songs and no photos or anything else on it. ive deleted every single file off it and i still cant delete some songs stuck on it that only showup when i go to windows media player and i tried deleting them but it wouldnt let me so i tried to get web help but i ned the maual to reset it whick i dont have so i really need help resetting it and fast.

73. • By DjTheGod Jan 04, 2008

    • the music is on my Sansa music player but i can not find them in my windows media player 10 and there also is no music folder avalible for me to manage it through my computer
      

74. • By Bergs Jan 03, 2008

    • I need to reset my Sansa e260R Rhapsody 4.0 GB

75. • By MangostaRex Jan 02, 2008

    • Somehow, i got 6mb to much onto my sansa E250 and now it cannot access the music DB. i want to format or clear the whole thing so that i can start of fresh. i would like an answer ASAP please. thanks.

76. • By rbshevlin Dec 28, 2007

    • I recently updated my firmware. soon after I put a new video on the e260. everything was fine for about one day, then suddenly my vidoes were "gone" , (but so was the space). Bascally, I've "lost" about 1.2 gig of ram that the device can't find. I then deleted all my songs off the device, but it still shows in info that I only have 500mb of space left (even though there are no song, no pics, and no videos on the device). How can I "reset" this back to factory (initialize the device and reload firmware). I've tried having it refrach it's database numerous times, but it does not good. I've also delete the ps5000.dat file, but I still show 3800 mb used, 500 mb free.

77. • By Guest Dec 26, 2007

    • How do I reset the Sansa e260 player

78. • By mervin1234 Dec 24, 2007

    • how do i reset the entire SanDisk Sansa E260.

79. • By mildra Dec 24, 2007

    • the player will not go to the menu. It will start up, then right before it is going to go to the menu in just starts over again. It just keeps doing this.

80. • By Guest Dec 18, 2007

    • can't not open any files, it's on an frozen stage.

81. • By jer16 Dec 13, 2007

    • I have a sansa e250 mp4 and i can not take off the songs .. and i dont know how to format it .. can someone help me !?

82. • By preesilla Dec 11, 2007

    • when i turn on my mp3 it says not enough space for music DB, please free 6 mg, ok yea, i deleted all my songs n its still saying that? wat do i do? n i also tried reseting it, and that didnt work either, my computer doesnt read my mp3 nor does my windows media player... GRR!!!

83. • By MangostaRex Dec 08, 2007

    • Somehow I put too much music, videos, pictures, etc. on it and now there is not enough memory and i need to reset so that i can put everything on new. How do I reset my SanDisk Sansa E250?

84. • By pocki Dec 03, 2007

    • Some of my folders (not files for some reason) just stick. They won't be deleted and formatting doesn't work, if I reenter said folders/album they won't play either.
      I tried Zombie's solution but nothing happened. When I connected my player to the computer again everything was left, including my normal stuff that I can delete manually.
      

85. • By Nyelle Nov 29, 2007

    • Every single song that i put on my sansa wont play, and all it says is bad track and then i freezes. How can i fix it?

86. • By phantom699 Nov 27, 2007

    • my mp3 would go to a white screen and then try to retry turning itself on. and it would do this for hours. then i finally plugged it in to charge and then took off so it was on. then all my songs were [] or unkown. how do i just reset my mp3 player so it all goes away?

87. • By Guest Nov 27, 2007

    • how do i reset my stuff and start off clean

88. • By Guest Nov 20, 2007

    • we want

89. • By killo Nov 16, 2007

    • how do i reset the entire thing from scratch?

90. • By don02 Nov 04, 2007

    • i try every thing
      
      it will not play all my songs and i can not dele the songs it will not let me

91. • By Guest Nov 04, 2007

    • refresh
      
      

92. • By yoyyo Nov 04, 2007

    • the website http://4kids.tv/videos