Question about Philips DVP642 DVD Player

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DVD player froze, now only turns off

I just purchased this DVD player today, but bought it used so I can't just return it. I plugged it in and everything was working fine. I watched a movie for 45 minutes, and then then it just stopped. The screen on the DVD player still said the time of how far I was into the movie (frozen at 43 minutes and some seconds). The screen on my TV was just blank, as though there was no imput to it. I waited a minute or so, and then I tried turning it off and turning it back on. The only thing that does anything is that the little red power light comes on and goes off. Nothing appears on the screen on the DVD player anymore. The open/close button and the play button just make the red light turn off. The stop button doesn't do anything. The remote will only turn the power on and off. I have tried using a different power outlet, and nothing changed. I have tried turning it off and on. Nothing has changed about the condition, and nothing has come across the screen of the player since I first turned it off when it froze at 43 minutes into my movie. The red light will just stay on as long as I don't push anything. It is a steady light, not blinking. The DVD tray hasn't opened since I first put the DVD in, and now it won't open so I can take the DVD back out. Please help me! I don't know what else I can try, so I'm very open to any suggestions. Thanks in advance for anything!

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Re: DVD player froze, now only turns off

Sounds like the power supply in the dvd player has failed. It works just well enough to turn on the led infront but as soon as you go to do anything it shuts off. This is common in cheaper dvd players. Unless you can troubleshoot electronics. Or know someone that can. Your best bet is to unplug the unit and disassemly and retrieve your dvd.

Posted on Jan 13, 2007

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If you'd like more information about our return/exchange policy, you may wish to check out the return policy FAQ located on

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