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If the ice maker tray is empty you may have a water valve failure. usually this unit have a dual valve 1 for the dispenser the other one for the ice maker some time a side fail and the entire solenoid have to be replace. the ice maker can also be bad. an easy way for you to test if ice maker is good is by putting water manually inside the ice maker tray depending on how cold is your frig wait about 2 hrs or less if the ice maker cycles and drop ice then water solenoid is the problem if not then replace ice maker.
check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps
remove the dispenser bucket where the ice drops into inside the freezer and get a Tupper ware bowl,remove the bucket and dump this ice into the bowl,then rinse with the dispenser bucket with warm tap water to melt any ice on each end of this ice maker,then wipe dry and replace into freezer where you removed it to get cold again and leave empty till the next harvest of ice,this can be normal on some units after so many weeks,as it will not let the blades retract so as just to dispense only cubes,once bucket is cleaned of ice jams the solenoid and blades will again retract for cubes only
Yup, do like I did. Clean the caddie of all ice cubes. Place a large water catching tray under the door, and run hot water from the inside where the the caddie holds the ice. You will see large chunks of ice that was freezing up your cube maker. After a couple of glasses of hot water pouring through the caddie, it will defrost and the frozen part will be released. Take off the caddie, and run water through it from your sink. Clearing all ice debris. Replace the caddie. Do not use for 24 hours, and it should run beautifully. Mine did that before it froze up and I cleaned it. You should probably take the caddie off every couple of months and run water through it to keep it clean of frozen debris, make sure its dried off well and put it back, wait overnight. and it should be ok.
This is what I did, hope it helps.
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
You may not need to replace the solenoid. If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice. Test it manually with your hand, it should be free to move up and down. If not, then it is frozen with ice. Remove the ice dispenser and let it thaw and dry out. You should then be able to move to rod and it will work fine, at least until it freezes again. Anyone know how to prevent it from freezing up? Its a continual problem for me
Pull out your ice bin. In the back of the bin you will see a rod protruding from one side. That rod goes into an opening in the rear of the freezer. There is a solenoid behind that opening that raises and lowers the arm on the ice bin giving you crushed or cubed ice. Check to see if that solenoid is froze up or if your rod got stuck under it. If all check ok then replace that solenoid.
Scorpio, remove the ice bin itself, dump the ice and see if you can move the bin auger by hand by turning the actuator in the rear. If the bin is ok, with the door open and the door switch held in see if the auger motor is turning when pressing the ice lever. If it's not turning the next logical step is to see whether the auger motor is getting voltage when calling for ice. Make sure the door switch is closed. The part number for the auger motor on the posted model is wr60x0202. Hope this gets you going..Catriver.