Question about Computers & Internet

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When trying to play King.com games as a gold member[pay to play] I am recognised by name and password but am not allowed to partake in the game. I do not seem to be able to install adobe flash player by registry anymore. I am a luddite when it comes to computers so do not understand. I am a 68 yr old invalid who got a lot of pleasure from the games so would appreciate any help. Simple instructions please. JF

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  • deciesman Nov 28, 2008

    I said in my initial question that I was not allowed to download Flash so if this is the answer-How do I get thru whatever security or registry settings that stop me.

  • deciesman Nov 28, 2008

    I finally downloaded Adobe flash player 10 ActiveX. I then got a prompt to say that my security settings do not allow websites to use ActiveX controls installed in my computer and that the page may not display correctly- which it didnt,and so I am back to square one. How dow I get around the problem with harming my security.-Jim

  • deciesman Nov 28, 2008

    I have been playiny for months-no problem with the country-Ireland- Lots of my friends play. I am allowed to play the free games but the ads and delay just make it intolerable.-Jim

  • deciesman Nov 28, 2008

    Did what you said-uninstalled the Flash Active X and have installed Flash shockwave-no avail.

  • deciesman Nov 28, 2008

    Tried that too-didnt work-Jim

  • deciesman Nov 28, 2008

    Vista is installed in my computer and I have tried to resolve the problem using Internet explorer and Firefox. I was playiny the games until a few weeks ago when I think new software to help with registry problems was installed and I feel I am blocked by this or some security settings. As I said I am not very educated in the workings of the computer and bemused at times when it reminds me of how little I know-Please help,Jim Furey

  • deciesman Nov 30, 2008

    Any further thoughts on how to solve my problem-deciesman[JF]

  • deciesman Dec 01, 2008

    Yes I am the administrator-deciesman

  • deciesman Dec 01, 2008

    Dear White russian. I am a luddite when it comes to computers being a 68yr old invalid. I followed your instructions and left clicked on Delete temp files, cookies etc. I then got a page heading Delete Browsing history. Your instructions to follow link and reinstall Flash at this stage were meaningless to me. What do I do now. According to my control panel I have Flash player 10 activeX and Flash shockwave player 11 installed so why should be reinstalling flash. I feel that my security settings or whatever software I have installed for registry settings is not allowing me to get thru to the last page of the game. Please help-deciesman

  • deciesman Dec 02, 2008

    babygenius55-I have flash player10 activeX and flash shockwave 11 installed. Should I have both?.I can get into the other sites you mentioned and have already suggested that something is stopping me getting thru to the last page of the game I was playing until my security and registry stuff was changed. I am in Ireland and as mentioned was playing King.com as a paying goldplayer until recently. As I mentioned before-I am an elderly invalid and derive great pleasure from pitting my wits against others from around the world. It give me a great sense of accomplishment. Please help and let me know how I can circumvent the system to play the games.Regards-deciesman.

  • deciesman Dec 02, 2008

    dear ajkill- I recently switched over to AVG and also installed download accelerator plus. I suggest one of those is stopping me getting thru to the final page of king.com which I played as a paying goldmember until about the time I installed the above-how do I circumvent these and get thru without harming my security.-please help. I am a beginner in computerese so be gentle and simplify whatever solution you come up with. Please help-deciesman

  • deciesman Dec 02, 2008

    I keep answering questions from your experts but I never get a reply from the same expert. I am confused.-Please help.

  • deciesman Dec 03, 2008

    I have already tried Firefox and it prompts me that their diagnostic tool says I do not have macromedia flash installed. according to my control panel I have adobe flash player 10 activeX and adobe shockwave player 11 installed[whatever they are].Any further thoughts on the matter.-deciesman.

  • deciesman Dec 05, 2008

    Techjulie- My regards to your Gran.-I did what you suggested and installed flash when prompted by Firefox who said that their diagnostic tool detected that i dad not have a plugin [whatever that is]installed for Flash player. Followed the instructions and installed Flash. Tried again-got the same message. I had changed my security to AVG and also installed DAP for registery purposes at about the time I lost contact with King.com. Something is blocking me from getting thru. Any further thoughts.-deciesman.

  • deciesman Dec 05, 2008

    Bibleman01- I think you are probably right as the problem started when I changed my security to AVG and also downloaded DAP for quicker downloads and registry purposes. How do I change settings in the control panel to allow cookies from king.com-deciesman

  • deciesman Dec 05, 2008

    bestdarngood-Thank you for your suggestion. It is the same computer and the promlem started around the time I changed my security to AVG and also bought a system DAP for quicker downloads and for to keep my registry up to scratch [baffles me]. So I agree that something is stopping me from getting thru to the last page of the game. If I restore settings-will I lose my security and be left unprotected?-

  • deciesman Dec 05, 2008

    Sybabe- Please give me the abc of how I change the security settings to allow active X-deciesman

  • deciesman Dec 05, 2008

    Finally. Thanks to all who tried to help and especially to DIPU007 whose suggestion worked. I learned more about my computer in the last few days trying out the suggestions. Again -Many thanks -deciesman

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28 Answers

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Uhmm...THERE IS ONLY 2 OPTIONS :)


u NEED TO TROUBLSHOOT ADOBE FLASH PLAYER,

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166&sliceId=1

It would help u to reset the original settings...........
@2nd Option and nice one :)


s/w available in market like registry mechanic wld solve these issues in one minute....


However, i believe that if u follow the above link troubleshoot, wld solve ur issue in few minutes :0


take care.

Posted on Dec 05, 2008

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Alright, i read through half your responses but got tired so this may be a repeat.

Most Likeley the issue is due to Vistas over protective security or the Flash Player.

AVG is great and doesnt cause these issues as i have used it for 8 years with no problems.

Try first to completely remove Flash Player and all prior installs and updates. Do this using ADD/REMOVE programs located by going to START>CONTROL PANEL > ADD/REMOVE PROGRAMS.

Un-install it all, then go to Flash website and install the newest version, heres the link.

http://www.adobe.com/go/getflash

Make sure to close Internet explorer and re-open it after the install so the settings take effect.


Now VISTA by default, has this annoying program blocker that pops up every time you make any changes so this may be causing some of the problems.

You can click OK and Continue on all the security pop ups and see if that gets you through.

You could disable the extra vista security by going into START>CONTROL PANEL> USER ACCOUNTS, then select you user acount and there should be an option in there to turn off User acount program access security, or something to that effect, you may have to look around a bit to find it depending on your visual set up.

You may have to restart the computer to take effect. This will stop the VISTA's extra security.

Let me know if you need further help and i will do my best.

Posted on Dec 05, 2008

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I would clear out all temp internet files by going up to tools in your browser then internet options under the general tab and hit the delete button. then delete all your temp files and cookies. also visit adobe.com and download the most current flash player

Posted on Dec 05, 2008

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  • 338 Answers

Have you gone directly to the adobe website to download the softweare. sometime the links on the websites dont work.

Posted on Dec 05, 2008

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There are other games sites you can go to such as pogo.com that allow you to play for free. they have poker and keno and some other pretty decent games including some slots..you might check them out and see what you think

Posted on Dec 05, 2008

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Hi Sir,

I can understand your problem. But thing is that you need to install softwares which will help in resolving your problem. Just install Divx softwares.

Please refer to this site for installtion:

www.divx.com/divx/download/

Posted on Dec 03, 2008

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Http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe

here u can download flash plaer and install it for playing this game...

Posted on Dec 03, 2008

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"I finally downloaded Adobe flash player 10 ActiveX. I then got a prompt to say that my security settings do not allow websites to use ActiveX controls installed in my computer and that the page may not display correctly- which it didnt,and so I am back to square one. How dow I get around the problem with harming my security.-Jim"
This problem is easily solved going to the preferences or under tools and options settings of your browser (IE or Firefox, whatever you use) and changing the security settings to allow Active X control. If the message pops up, you can click on the message and change the settings from there. If you need any more help, let me know

Posted on Dec 02, 2008

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Did this just start happening on a computer that you always use or is it a new computer?

If it is the same computer try a system restore.

Go to Start>Control Panel>Performance and Maintenance>System Restore and restore to a point before this problem

If you have any questions about doing this or if this won't solve the problem because it is a new computer, please let me know and I can advise on what should be done instead

Posted on Dec 02, 2008

  • Benjamin Patri
    Benjamin Patri Dec 05, 2008

    you probably will but the system restore is fully reversible so it is a good and safe first option. I would also call you virus protection company and see if anything that is in the software needs to be disabled in order to use the website.

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  • 334 Answers

Just try the old simple got to control panel go to internet options. I haven't had vista but what i think you need to do is change your cookie handling settings. Or at least allow cookies from king.com. I have mine set on medium. I would say its that or it could be your firewall settings. Also you need to get one person that you know is computer savvy because i see a lot of people that don't know what their talking about trying to answer questions
God Bless Greg

Posted on Dec 01, 2008

  • Greg Wilkins
    Greg Wilkins Dec 05, 2008

    go to control panel then internet options then go to privacy. You can then click edit on the bottom. Then follow instructions.
    God Bless you Greg


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  • 157 Answers

I love the 68 computer-invalid comment. My grandmother is a 72 and suffers from the same condition despite her love for (get this, FLASH BASED) online poker or bingo. She had a similar problem with her site of choice and bribed me to fix it in exchange for grandmotherly love and some peach cobbler.

You are using a Windows machine, which by default, likes you to use the internet browser Internet Explorer. While it is great for basic email checking, it has some problems.

Regardless of the reason why you cant use IE (Internet Explorer) to play your game anymore, I STRONGLY suggest going to www.mozilla.com and downloading FIREFOX 3.0 for several reasons.

  1. it is very user friendly. the install is a breeze and very self explaintory
  2. while also being far more secure (think about all that personal information you pass over the internet), it also detects what plugins you dont have but need on certain sites (like king.com) and provides walk throughs on how to download and install them
I promise I am not trying to waste your time. Try my suggestion. It should take a whole 5 minutes to download and install the browser and all plugins and you wont be disappointed.

Posted on Dec 01, 2008

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  • Juli H.
    Juli H. Dec 05, 2008

    Hi again-

    RIght-o on DAP and the AVG install. While DAP is strictly for downloading and aside from being somewhat obnoxious, its perfectly harmless. While I love AVG, keep in mind that it includes a firewall. Think of it as something that blocks all the yuck from the internet to getting on your machine and better yet, from sending personal info off your machine to someone else on the off chance you are infected.

    The problem occurs when the firewall becomes a bit too aggressive and starts preventing you from accessing programs and applications that are perfectly safe. Do me a huge favor and try turning it off for a moment or two and try accessing King.com either through IE or through Firefox and report back. This might very well be the problem.

    If you need help on disabling the firewall, here are a few directions:



    1. Open the AVG Control Center program -> right-click on the "Firewall" component -> choose the "Deactivate" option. Now the AVG Firewall service is switched off.

    2. Your anti-virus protection is not effected by disabling the AVG Firewall. It is only temporarily disables and the Firewall component will be launced after you restart your computer or reactivate it manually.



  • Juli H.
    Juli H. Dec 05, 2008

    Forgot to note two things:

    If it does not work right away, try going through the firefox prompts where it once didnt let you download and install flash. I realize you have it installed, but the firewall may be preventing the flash application from accessing the internet like it needs to in order to work.

    Also, just a tidbit of information: A plug-in is nothing more than a mini application that snaps on to another application like building blocks. In this case, the Flash program you downloaded is not a stand-alone application. It is only a plug-in used to work in your internet browser (whether it is IE or Firefox) and will only work when prompted by the browser.

    Really hope one of us gets down to the issue. Definitely know what its like not to be able to get onto a game you're admittedly a bit addicted to- its like its right there within your reach and mocking behind a piece of glass, tongue out and all.

    If none of this helps, be sure to keep posting feedback. Eventually one of us will get down to the problem as all of the experts are truly that- experts. We have a great combination of experience in a variety of fields and this, as frustrating as it is, is a considerably small problem when compared to some.

    Good luck!!!




  • Juli H.
    Juli H. Dec 05, 2008

    I think bibleman's suggestion about the firewall (loaded when you downloaded AVG) is spot on as you can see from the other comment. Also, what he said is very true about people trying to answer questions about computers without knowing what they are doing. Luckily, I, like a lot of the other experts attempting to your question, either have degrees in computer science/information technology or years of experience in or fields.

    What he suggested about the firewall can be easily fixed. Simply Go to the control panel and follow the instruction I pasted two comments up on how to disable it.

    As for cookies, if you are using Internet Explorer, please follow these steps:

    1. ) open Internet Explorer
    2.) First click on TOOLS at the top of the screen, then click on INTERNET OPTIONS
    3.) Click on the tab marked "Privacy"
    4.) Now click on the ADVANCED button
    5.) you will now see Advanced Privacy Settings
    6.) Select Override automatic cookie handling (its a check box)
    7.) Under First party cookies (safe in regards as they are set by the site you are visiting), select accept
    8.) Under Third party cookies, select accept or prompt. Just a note: They are pretty self explanatory but the prompting option, while a bit annoying and possibly confusing if you get too many prompts, is safer all in all.
    9.) Click OK/SAVE
    10.) Close and re-open Internet Explorer so your changes will take effect

    Personally, I don't think cookies are the issue as you have already used the site before. A cookie is essentially a bit of data that is downloaded after you visit a site and stored on your machine. They can be used for anything from auto-loggins (saving username and passwords) or settings to allow certain programs (not to get too technical, but the cookies usually allow javascripts to run and very rarely have anything to do with flash.)

    Once again, I hope this helps. If I have been too rushed in my explainations, please let me know and I will try to reword them. :)

  • Juli H.
    Juli H. Dec 05, 2008

    I saw that you posted a comment. I HIGHLY discourage you from doing a system restore as it will go back to your last restore point. Unless you have been manually setting restore points, it can take you back to the systems settings you had months ago or even further. Please read more about system restores before you consider it as you could/would most likely lose a lot of your data in the process.

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I would try www.firefox.com

Posted on Dec 01, 2008

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  • 50 Answers

This might be something wrong with your browser, it might be infected with a mal ware,spy ware or ad ware. i suggest you download and run this little program called combofix follow the on screen instructions and download an antivirus like Kaspersky u can get a 30 day trail. install it and update the definitions and then scan the system for known threats or virus.

Posted on Dec 01, 2008

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When your install flash please disable the antivirus or the firewall and install it and then enable the antivirus, if your not able to install then you need to give exceptions for antivirus or firewall you use ,please mention the antivirus or the firewall your using on the computer........

Posted on Dec 01, 2008

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Go to control panel, create a new user un the Users option, give the new user Administrator prrivileges.

Log off Vista and log in using the new user you just created.

Install Flash and play King.com using the new user account.

Do also the computer test from King.com here.


Posted on Nov 30, 2008

  • Ginko
    Ginko Dec 01, 2008

    Did you try this:

    Go to control panel, create a new user un the Users option, give the new user Administrator prrivileges.

    Log off Vista and log in using the new user you just created.

    Install Flash and play King.com using the new user account.

    Do also the computer test from King.com here.



  • Ginko
    Ginko Dec 05, 2008

    See here how to change security settings, and do not refuse all answers, or you risk to lose contact with the experts:


    Configuring Internet Explorer Security Settings -


    thanks.



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  • 96 Answers

Hello there.Without buying a subscription I have these offerings for you.

  1. Update youre flashplayer software, you can click on this link.
  2. If that doesn't work, and the site has anything to do with gambling, and you live in the us, that may be the problem.
  3. if that is not the case, then visit a few of these sites adobe.com, deviantart.com, youtube.com, if you can do that then the problem is likely site specific. meaning that someone doesn't want you to go there.
I hope this has helped you.

Posted on Nov 28, 2008

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  • 183 Answers

Try restoring your computer to previous dates

Posted on Nov 28, 2008

  • Inderpal Singh
    Inderpal Singh Nov 28, 2008

    Try restoring your computer to previous dates

  • Inderpal Singh
    Inderpal Singh Nov 28, 2008

    Click on start ==> go to Programms ==> go to Accessories ==> system restore ==> a System restore window will POPup.

    Click on "Restore Window to an Earlier time"

    Click Next

    Now you will get a Dates in Bold. so you need to choose the date when you think that you were able to play the game.

    Choose the date and click Next

    Confirm the Restore Point and click Next

    Click Finish

    it is going to take 5-10 minutes and then your computer is going to restart

    once your computer is restarted then try playing again. I am sure you will be able to play the game.


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  • 150 Answers

Try resetting the personal data in the web browser by going to the Internet Options. If you are using Internet Explorer; goto the "Tools" menu and select "Internet Options." Right there on the "General" tab you will see a button to "Delete" temporary files, cookies, and passwords; left-click the button. Then follow this link and reinstall the flash player.

Get Flash 10 Now

Posted on Nov 28, 2008

  • Dominic
    Dominic Dec 04, 2008

    Sorry for the late reply; we have a lot of solutions to resolve. Did someone help you get back on the site?

  • Dominic
    Dominic Dec 04, 2008

    Firefox and Internet Explorer have separate plug-ins for flash...

    If you went to www.adobe.com in Firefox, followed the link for "Get Flash Now!"

    The website has already identified the type of web browser you are using and will download a Firefox compatible plug-in; it will prompt you to save the install application on your desktop.

    You can run the application two ways, double-left-clicking it on your desktop, or selecting it on the download list that pops-up when using Firefox; also know as the "Download Manager." Once the download has completed just single-left-click "Open" and follow the onscreen application instructions.

    If this resolved the problem with going to king.com in Firefox that only resolves half the problem...

    Obviously there is something wrong with the Flash setup on your computer; usually reinstalling the application reverts back to default settings and resolves most issues. If you uninstall a program completely from the system, this deletes the application and a majority of the program settings but still leaves traces of the application in the system registry.

    The system registry is like a blueprint for your computer and it's not hard to smudge the ink. Using that analogy, it's hard to cover up a smudge with another smudge. There are applications designed to scan for these "smudges" and remove them from the system registry.

    I use Uniblue Registry Booster to scan my system every time I install a new application because the are a Microsoft Certified Partner. You can download and try the application for free following this link:

    www.uniblue.com/registrybooster

    There are many system registry scanners available and some are included with virus and firewall protection programs such as McAfee Securty Center, Norton System Works, and Norton 360.

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R u the administrator of the computer?

Posted on Nov 28, 2008

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  • 347 Answers

Hello JF, 

what internet browser are you using?

Posted on Nov 28, 2008

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You can try to use a different browser like Firefox and check if you can already play that game , since Firefox can automatically install the needed plug in like flash so you can plya the game...

Posted on Nov 28, 2008

  • Mark Gil
    Mark Gil Dec 01, 2008

    Try this one:
    On your Internet Explorer click on Tool then go to Internet options and click on Security tab then for the Internet click on Custom Level, a new window will pop up and look for Donwload unsigned ActiveX enable it then click OK then try to check if the game is already working..
    If still not working close the browser and open the game again...

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Go to www.adobe.com and download and install Adobe flashplayer, Shockwave. Once installed restart the computer.

Thanks

Posted on Nov 28, 2008

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Ok i will help if i can

Posted on Nov 28, 2008

  • 9 more comments 
  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    hey JF email me at leecom72@hotmail.com and i will send you the necessary files to install so you can play the games @ king.com

    regards


  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    anti-virus software like noton, mcafee and bullguard will prevent you from accessing these sites properly because they regard them as "dangerous" its sofware like these which are a pain in the backside when you want to access a site and you cant, your firewall also plays a part in this




  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    i have both java and flash ready to send you

  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    and just to let the rest of you know, firefox does not self install adobe flash anymore, you have to download it :(

  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    guys please read the customers comments before adding links!!
    the customer clearly specified they could not download them and was looking for an altrenative method to install them without downloading them

    cheers guys

  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    i await your email JF and i can provide you with the files needed

  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    JF........ i have the files ready to send to you if you email me :)

  • Lee Hodgson
    Lee Hodgson Nov 28, 2008

    if you dissable your anti virus software you will leave your system open to virus attacts and malware which will corrupt your system, the option i provided is the safest way to transfer the files to you without doing the anti-virus dissable, there is no other way to do this!!!!!!!

    regards

  • Lee Hodgson
    Lee Hodgson Dec 01, 2008

    you can get adobe flash frome here:

  • Lee Hodgson
    Lee Hodgson Dec 01, 2008

    if you still can't download the flash files email me and i will send you them


    regards

  • Lee Hodgson
    Lee Hodgson Dec 01, 2008

     leecom72@hotmail.com


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One of the requirements of King.com is to have both flash and shokwave plugins installed in your pc. If you only have one of the two plugins installed, then that could be the reason you are unable to play the games. Another reason could be that the country you are in may not allow you to play due to laws governing the tournaments. To confirm if the countryyou're in is allowed or not check the link below:

http://www.king.com/support/howItWorks2.jsp?language=en&topicId=1#section3

Posted on Nov 27, 2008

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You might have to update your adobe flash player.

Posted on Nov 27, 2008

  • Jazz Boyce
    Jazz Boyce Nov 27, 2008

    You can go to the home web site and find the update, and after you update it, it should work like usual.

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King.com requires Internet Explorer and Flash.

Flash is free to download from www.adobe.com then click downloads.

Posted on Nov 27, 2008

  • monk3ybidzness
    monk3ybidzness Dec 01, 2008

    "prompt to say that my security settings do not allow websites to use ActiveX control"

    change the browser's security setting then.

    Internet Options -> Security

    If you have other security suite, add King.com's address to it's whitelist


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If the problem is about flash - visit adobe.com then go to downloads and click the adobe flash button. it's free

Posted on Nov 27, 2008

  • uten
    uten Dec 01, 2008

    system restore a day before all this happened

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Did you try contacting the web site admin?

Posted on Nov 27, 2008

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