Question about HP PC Desktops

2 Answers

I have a problem with my dvd drive. The computer seems to have problems reading it. Could it be registry problems?

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,913 Answers

Try with oher dvd.also if u r able to see in my computer then your dvd is detected rpoperly.
so may be your dvd lense ius faulty.chang eyour dvd lense.

Posted on Nov 27, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 94 Answers

More likely to be a faulty drive. They are cheap enough to replace these days, so it may be worth buying a newer model.

It will be nothing to do with the registry, so dont be tempted to go poking around it.

Hope this helps.

Posted on Nov 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP 740 cd/dvd not reading disc


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it http://www.nextag.com/dvd-lens-cleaner/shop-html

Feb 20, 2013 | HP ScanJet PC Desktops

1 Answer

Had a virus and now computer won't read the cd drive. I can't boot from the install disk because there's no driver.. Any suggestions?


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it Hope this helps

Jan 21, 2013 | Dell XPS PC Desktops

1 Answer

Dimension e310 is not reading cd's or dvd's


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps. if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

Jan 09, 2013 | Dell Dimension 3100 PC Desktop

1 Answer

USB CD/DVD does not read


if you are referring to a usb drive


click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope it helps

Jun 16, 2012 | Dell Dimension 9150 (DIM915MIN) PC Desktop

1 Answer

Usb or cd/dvd does not read but detected


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope it helps

Jun 16, 2012 | Dell Dimension 9150 (DIM915MIN) PC Desktop

1 Answer

My cd/dvd rom wont read any cds i put in it. i dont know if its something that can be rebooted or not. I am in desperate need of using it!!! please help


there are registry problems that a computer tech could change for you. anymhz.com computer store is one, not sure were you are at. but 90% of problems are registry related the other instances the drive is actually dead. but still your looking less than $50 for a a new dvd/cd rw drive.

Dec 06, 2010 | PC Desktops

1 Answer

My computer dropped my DVD/CD Drive and I need to know how to find it


The CD/DVD icon would be missing
* Your CD or DVD Drive does not read or write and is shown as disabled
* The media in your CD or DVD drive cannot be read
* The media cannot be written to by your CD or DVD drive
* You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem
that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive
letter
--
This happens due to a variety of reasons.
This can be fixed, by rectifying some registry entried
Microsoft has a free utility to automatically run, to get this fixed : access this at : -
http://support.microsoft.com/kb/982116
http://support.microsoft.com/gp/cd_dvd_drive_problems
Or try the rectifying the registry by following the steps in the link above.

Sep 20, 2010 | PC Desktops

3 Answers

My Hp pavilion 533w Desktop's dvd drive wont open or blink(light)


Try the brute force method: stop the pc, open its case, disconnect the data cable from the dvd, close the case and reboot, run a registry cleaner,stop the pc, make sure the hard disk is set as master and the dvd set as slave and reconnect the dvd, start the pc.

May 05, 2010 | HP Pavilion 533w (P9859AR#ABA) PC Desktop

2 Answers

MY DVD DRIVE IS NOT RESPONDING TO DVD DISCS IT SHOWS IT AS A CD-ROM IN THE DEVICE MANAGER I HAVE TRIED REINSTALLING THE DEVICE AND I CANNOT ALSO FIND THE DRIVER FOR MY DRIVE HELP ME FIND IT MY DRIVE I


cant understand properly; is dvd drive dislpaying in my computer ??? if not there is loose connection problem or if dvd writer is showing in coms setup (while starting pc u may press DEL key and go to CMOS setup> in main menu if you find dvd writer and it is not showing in my computer ) means your operating system is currupted. u may need to reisntall it. if problem is with reading disk u need to clean drive with disc cleaner CD.

May 26, 2009 | PC Desktops

1 Answer

Need to find correct driver to reinstall.


Optical drives never require a driver when used in any Windows os from Win95 up. Windows XP provides native support that allows this drive to read a data or music disk and to burn a cd-r disk. No support for playing dvd disks or for burning dvd or cd-rw disks. For those tasks, compatible 3rd. party recording & dvd decoding software is required.

If your problem is non-detection, ie: drive is not listed in "My Computer", please read post #24 in this thread: http://forums.driverguide.com/showth...t=21669&page=4

It contains instructions on the delete the upper and lower filters fix

Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.


And here's another method that will do this automatically for you if you're afraid to edit the registry manually.

Code: http://forums.driverguide.com/showthread.php?t=22131
(automatic fix, post #7, download file: CdGone.zip)

Alternately, download and install the DVD fix from the Web site below.

http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs


After performing this registry fix, just reboot the pc. Now your drive should be visible in My Computer and work properly.

May 04, 2009 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

16 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Desktops Experts

Fred Sops

Level 2 Expert

271 Answers

john smith

Level 2 Expert

366 Answers

Gavindu Dileepa

Level 1 Expert

10 Answers

Are you a HP PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...