Question about Zoom X6 (5590) DSL Modem (55900003)

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Reset button does not work zoom x6

Hello, I was updating the firmware of my zoom x6 when it sttoped, now I can not get into the administration page ( tried 10.0.0.2 several times) neither the reset button works, I have tried several times, help please.

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This a long one, I have to cut it into 2 parts. Since Fixya have limited space on each of the reponds.

There few steps that you need to take in order to get to the x6 modem.
You may already taken these steps before, but you need to re do this again:
Step1:
Disconnected the modem from the computer and turn it off.
Make sure the DSL software is installed on the computer.
Disconnect the ISP cable from the modem and leave it off for now.
Turn off the computer.
Step2:
Reset the DSL by insert a paper clip into the “reset” pinhole on the rear panel of the DSL and press 3 times (press down and hold for 2 sec).
Connect the DSL to the computer and turn of the DSL first then the computer.
Step3:
Open the browser and type in http://10.0.0.2 on the address bar, press enter.
If this do not open the DSL login page.
Do the following; close the browser.
Open the DOS prompt (if you have windows Xp or Vista-start>>all programs>>accessories>>command prompt.
Type in “ipconfig/all” (without he quote mark) at the blinking curser.
This is what you should see, with little variation, dependent on what is on the network.

Posted on Nov 28, 2008

  • Frank
    Frank Nov 28, 2008

    Note: the “x” in the file indicates the last 3 digit of the 12 digital number)

    “Microsoft Windows XP [version x.x.xxx]

    Copyright 1985-2001 Microsoft Corp.



    Windows IP Configuration

    Host Name……………………………...:your computer name

    Primary Dns Suffix…………………..:

    Node Type……………………………….:Hydrid

    IP Routing Enabled…………………..:No

    WINS Proxy Enabled………………..:No

    DNS Suffix Search List……………….: your ISP name



    Ethernet Adapter Network Connection 2:

    Connection-Specific DNS Suffix…………:your IPS name

    Description………………………………………..:



    Ni-PCI card

    Physical Address……………………………….:xx-xx-xx-xx-xx-xx (network card MAC address)

    DHCP Enabled……………………………………:Yes

    Autoconfiguration Enable………………….:Yes

    IP Address………………………………………….:10.0.0.x

    Subnet Mask……………………………………….:255.255.255.x

    Default Gateway…………………………………:10.0.0.x

    DHCP Server………………………………………..: 10.0.0.x

    DNS Server…………………………………………..:10.0.0.x

    Primary WINS server…………………………….:10.0.0.x

    Secondary WINS server………………………..:10.0.0.x

    Lease Obtained……………………………………..:Friday, November 28, 2008 9:00AM

    Lease Expires………………………………………….: Friday, November 28, 2008 9:00AM



    Step4:

    Open the Internet Browser and type in the DHCP address.

    You should be able to get access to the DSL.

    The default administrator log in is:

    Admin

    Zoomads1(it is a number one not a character at the end).

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I no longer have the install software, how can I set up wep for my unsecured router?


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I have the Zoom X6 (5590) DSL Modem, trouble using software


You may check the following:

1. Make sure to plug the power cube into a power strip or wall outlet and then plug the power cube's other end into the modem's power (PWR) jack.

2. You should only use the power cube with the Zoom X6. Other power cubes may damage your hardware.

3. Try another wall outlet.

4. Reset the modem. Use a paper clip and insert it into the RESET pinhole in the modem's back panel and press it 3 times. Then turn off the modem for a minute and turn it back on. Check if the power light will turn solid green.

5. Possible defective modem.

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Go to that page in a browser on your PC once you have conectivity. Try using 'admin/admin" to login, if that doesn't work try "Administrator/Password" keep trying a few different combos until you login to the router config page. From there you should have a section to setup the WEP/WPA key. Once you establish the security key you can set it up in your wireless lan card of your laptop.

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1 Answer

Zoom x6 reset back button does not work


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regards and please remember to rate us

Nov 27, 2008 | Zoom X6 (5590) DSL Modem (55900003)

2 Answers

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you need a ethernet network card, if you want it connected to the x6 directly, or you can get a wireless card for the desktop.
the instruction for setup the x6 is straight forward. but you need to follow it to the letter, otherwise it won't work.


if you need more information please email me at frcs68@hotmail.com

please rate if the answer solved your porblem.
thank you

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1 Answer

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In the manual it's on page 13. I would download a copy of the manual and read it as well.

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