I had the same problem with my water dispenser and since they were willing to sell me a part but provided no directions and I couldn't locate any I decided to make my own for those who might need them. Here is a link to a PDF I made, hope it helps.
I just replaced the water actuator. The problem is getting access to the actuator. this is what i did;
turn off the power
Remove the drain tray it just snaps out. remove the 3 screws behind the tray. carefully lift the panel up and out. There is a short control wire connecting the panel to the frig so be careful. remove the water hose from the outlet hole and remove the ice and water module. the rest is self explanatory.
What happens if your helper drops the front panel and the control ribbon comes out of the front board? Since I put it back together the ice dispenser will not stop running. Do I have to replace the board to fix this?
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I understand you want to know how to replace the water dispenser paddle in your Electrolux refrigerator, model# E23CS786SS1. Typically, this is not a di it yourself repair, as there are no step by step instruction manuals. I suggest contacting your local authorized technician for further assistance. They have been trained on your appliance and should be able to replace the dispenser paddle with ease. Hope this is helpful.
First photo shows paddle assembly that can be purchased you need to got to Sears web site to find part # other wise you will have to buy the whole circuit board assembly hundreds more than the paddle assembly. The circuit board and paddle assembly is removed buy removing screw on inside of door and pulling it out be careful it seems strange but it just pops out. The paddle assembly slides on to the circuit board assembly look close and take your time to slide it off I thought I was going to break mine but did not and save me big money.
Second photo shows tab for water dispensing still there.
Third photo show ice dispensing tab broken and missing.
If you leave the assembly plugged in press the micro switch for the ice dispenser and see if it works most likely the tab has broken and is what hits the switch telling the door to open and ice dispensing screw to push ice to the door. Hope this helps
All of you guys are wrong. What that person is saying is that the physical paddle used when you place your glass in the dispenser bay and press against the paddle....That's what's broken the paddle......
The problem is actually in the dispenser lever. The paddle that you press to dispense ice has a plastic lever/arm that extends behind it (you can't see it, it's up high in the assembly.) This plastic lever presses upwards when you push the paddle and presses into a switch. The switch actuates the ice. This little lever is also the ONLY thing that stops the paddle from continuing to press into the water paddle. So when the lever breaks, it creates your two symptoms - no ice and if you press further, you press the water switch and get water.
You need part# DA97-08519A. This is the lever assembly with the switches. You pry the control panel assembly (the whole digital display above the water/ice dispenser) out by inserting a slim pry bar (I used a pocket knife and didn't damage the finish) on one side and working my way around. The assembly is held in place by five plastic tabs (two on each side and one on the top.) When this is removed, the part# above will be obvious.
repairs should be performed by a qualified technician. if there isn't ice in the ice bucket located in the freezer you have a water flow problem. if there is water going to the filter and nothing out of the freezer then you have a clogged freezer replace it. if these things are ok then yes it could be the electronic control. filter failure is a common problem.
Welcome to the computer world. When depressed, the paddle actuates a switch attached to the bracket above. The switch sends a low voltage signal to a small circuit board mouted right behind the display. A computer chip on that small board communicates with another chip on the main control board mounted in the rear wall. Your situation could be a bad actuator switch, a broken paddle tab, possibly a bad door switch (the fresh food doors must be closed to dispense), or a bad electronic control.
Here recently I have run into 2 of these units that do this and have found that the dispenser line is frozen in the freezer door. The way to test this is to remove the kick plate under the doors (It is easiest to open both doors to do this) Disconnect the union in the water line leading to the door by pushing in on the waterline and pulling in on the end of the fitting. When the line is apart, close the doors and push in on the paddle as to fill a cup with water. If you get water out of the line under the door then your line in your door is frozen and you will either need to replace your door or let the unit thaw for 24 hours with the doors open. Cheaper to thaw. If no water comes out under the door when paddle is pressed then you will need to replace the water valve as long as you have 120 volts at the valve when actuated.