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After accidentally pressing my thumb into my laptop screen, whilst trying to move it, I have damaged my screen. The cover frame itself is not damaged but the picture underneath is incredibly distorted. The crack, underneath the screen, runs diagonally from one side of the screen to the other, the screen on right side of the crack is not visible at all, there are only small partts of the screen that actually are visible. Can anybody help with this problem? Where could I get it fixed and how much would the charge be? Thank you.

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This will require a new LCD replacement. I was quoted on this when I damage my old Toshiba. It costs about $300 to have it replaced. You can get a new screen from eBay for about $200, but you need to verify its compatibility and make sure you read all the tutorials online before proceeding.

Posted on Nov 27, 2008

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I have a gateway netbook and the screen turns white after startup. What can I do to fix it?


Sure wish I knew the exact Model Number of this netbook. It's on the bottom in a white Service Tag, or sticker.

All I can give you is generic information.

On the back of the netbook, or on one of the sides, is a VGA connector. (Perhaps even the front)

This is a basic example of a VGA cable, and a VGA connector, (To the right is the connector),

http://en.wikipedia.org/wiki/VGA_connector


Netbook OFF, monitor OFF, connect the VGA cable of the monitor to the VGA connector on the netbook.

You can use a CRT monitor that looks like a small TV, or an LCD flat screen monitor that has a VGA cable.

Turn the monitor on. IF it is a CRT monitor give it a few minutes to 'warm up'.
Turn the netbook on.

IF the display does not automatically come up on the external monitor, (The VGA monitor), press, and hold down on the Fn key, and at the same time tap once on the Display toggle-over key.

Again generic information;
The Fn key is usually located on the Keyboard near the CTRL key to the left.
I have no idea where your Display toggle-over key is.

This key will be one of the Function keys at the top of the keyboard. Either F1, F2, F3, F4, F5, F6, F7, and so on.

There should be a monitor symbol on this particular key. Will look like an empty rectangle with rounded corners. Supposed to represent a monitor. There may be an arrow to one side of it.

The arrow represents the display moving over.

Different laptops, (netbooks), have different options.
Usual is;
1) Just the internal monitor of the laptop
2) Internal monitor of the laptop, AND the external monitor
3) External monitor Only.

Do to there being more than one option, you may have to tap the Display toggle-over key more than once.

A) White screen also shows on external VGA monitor?
You have a bad graphics chipset.

For most laptops, and I'm betting with this netbook, the graphics chipset is soldered directly to the motherboard. This is Integrated Graphics.

Another term for Integrated Graphics is OnBoard Graphics.
ON the motherBOARD.

This would mean replacing the motherboard.

(IF the netbook does indeed have a graphics card, the card could be replaced, and not the motherboard)


B) Display on external VGA monitor is okay?
There is a problem with the Display Assembly.

Essentially, the entire upper half of the netbook, is the Display Assembly.

1) Display Cover: The plastic top cover of the netbook.
2) LCD screen
3) Display Bezel: The thin plastic frame in front of the LCD screen. Resembles a picture frame
4) Inverter (Screen Inverter)
5) Webcam (IF installed)
6) Brackets which hold the LCD screen to the Display Cover, LCD screen frame, Hinges, various screws, and so on.

Primer:
1) An LCD screen does not produce light. It needs an additional light source.
A Backlight is the additional light source.

A Backlight is a CCFL.
Cold Cathode Fluorescent Lamp. (Lamp = Bulb)
Similar to Fluorescent lighting used in homes, and businesses, but on a MUCH smaller scale,

This example is just to show you where one type of Backlight is located, and what an average Backlight looks like,

http://www.laptoprepair101.com/laptop/2007/12/09/replace-laptop-backlight-ccfl-lamp/

With a LOT of laptops, and probably this netbook, the general repair method for replacing a Backlight is to replace the LCD screen.

An LCD screen is composed of layers. These layers are held in place by the Display Frame. A thin metal frame which surrounds the outside edges of the LCD screen layers. Also resembles a picture frame.

As you can see from the above link, the Backlight is accessed by removing the Display Frame on one side, or all together. This allows the LCD screen layers to move around. They MUST be kept, or put back in the exact location they were in, as set by the factory.

This is why the general repair method is to replace the LCD screen, for those who do not possess the technical skill of replacing, OR the manufacturer does not offer just the Backlight bulb.
{LCD screen = $$$$$. Backlight bulb is usually around $15 to $30}

2) Inverter:
An Inverter converts the electricity from the laptop for the Backlight.
In 90 PERCENT of Display Assembly problems, the fault is the Inverter.

OR, it may just be a loose Video Cable, or Inverter Cable.
The connections may be loose.

This requires partially disassembling the netbook, down to the connection of the Video Cable TO the motherboard, to see if this connection is tight, and may also require disassembling the Display Assembly partway, to see if the connection of the Video Cable TO the LCD screen is tight.

{You cannot just eyeball the connections. They need to be physically checked to see if they are plugged in tightly}

Requires partial disassembly of the Display Assembly, to see if the connection TO the Inverter is tight, and FROM the Inverter to the Backlight is tight.

Connections prove to be tight, visually inspect the sheath of the Video Cable for obvious signs of damage. If the sheath is damaged, there is a good chance that one of the thin tiny wires inside it has become stretched, and is broken.

Obvious signs of damage, or not, I would suggest removing the Video Cable, and with a multimeter set to Ohms,(1K) check the continuity of the individual wires in the Video Cable.

Be sure the problem is not the Video Cable.

Video Cable proves to be good, replace the Inverter.

(Replacing an Inverter is a simple task, and the cost of the Inverter is economical enough to warrant this type of procedure, IMHO)

Still no satisfaction? Replace the LCD screen.

Post the Model Number in a Comment, and I'll make this solution more custom to THE netbook you have.

Regards,
joecoolvette

Oct 17, 2011 | Gateway PC Desktops

2 Answers

Hp laptop screen black at startup


Hi
I assume the fan is whirring and you have some lights/LED's glowing. If you look around the sides and back of the laptop you will see a blue VGA socket. Plug a spare monitor into this blue socket, philswift.jpg You may need to use a friends monitor to test it out. If it still does not show an image on the monitor, make the laptop change where it is sending the picture. To do this press 'fn' (function) and hold down. Then press one of the 'F' keys that has a picture of monitors on it. In the photo it is 'F4' philswift_0.jpg
Keep pressing 'F4' whilst still holding down 'fn' as this may scroll through many monitor options. Leave 5 seconds between each press to let the action happen. If you still do not get an image then the laptop monitor graphics card has failed. If you do get an image on the spare monitor but not on the laptop screen then you have a failed backlight or inverter. Angle the laptop and catch the light and see if there is a very feint image on the monitor. It looks very dark but you should be able to pick out what you would normally see. If you can see this very dark image it is the backlight. If you cannot it is the inverter or the LCD screen itself. From here on we are into professional level fault finding, you can see here http://www.daileyint.com/hmdpc/lcd.htm . If the laptop was old and slow it may not be worth repairing. If you do wish to go ahead and reapir send it off to a fixed price repair shop like http://www.sefton-computer-repairs.co.uk/screens.htm or myself at www.tecorum.com It takes a few days to repair and send back.
All the best, Phil

Dec 04, 2010 | PC Desktops

2 Answers

I have a laptop and both my usb port broke, my laptop is under warranty its a 5732z acer aspire. i want to know if the warranty cover it


In almost every case, NO. They'll consider it User Damage.
It depends on your warranty though and if you opted for a full-coverage plan that covers accidental damage.
If you bought it with American Express or some other Credit Card you might have insurance.
Hope this info helps!

Oct 16, 2010 | PC Desktops

1 Answer

My screen on my laptop just went all black with a very faint image. what is wrong there, how do i fix it, and what made this happen?


A) What is wrong?;
Your Backlight has gone bad, or the Inverter.

B) How do I fix it?
Replace the Backlight bulb, or the Inverter

C) Backlight bulb's, and Inverters, like everything have a 'lifespan'
This one is at the end of it's. (Stating the Backlight or the Inverter

From here all I can give you is Generic information, since I do not have the laptop manufacturer name, and Model Number. This is on the bottom of the laptop.

1) An LCD screen cannot produce enough light by itself. A Backlight bulb, (Or more than one), is used to emit enough light.

2) A laptop cannot produce enough power to power the LCD screen, and is also used for power to the Backlight.

I'll have to discuss the way the Display Assembly is put together, and name parts in order to explain the following of how to repair. Again, generic information.

1a) The plastic top of the laptop is the Top Cover. There are different names used by different manufacturers.

1b) Looking at the LCD screen with the laptop open, there is a plastic frame that goes around the edges of the LCD screen, and is in Front.
This is the Display Bezel

1c) The LCD screen is behind the Display Bezel. The LCD screen is a composite of layers. The outside layer that faces you is a protective screen.
Around these layers composing the LCD screen, is a metal frame.
One side, (Or both sides) of the metal frame is removed to access the Backlight bulb.

1d) The Backlight bulb is a CCFL.
Cold Cathode Fluorescent Lamp.
Very similar to the fluorescent lamps, (Bulbs) uses in residential, and commercial applications, but on a MUCH smaller scale.

Now to show you generic laptop info on replacing the Backlight bulb for them.

A) http://www.insidemylaptop.com/category/backlight/

B) http://www.laptoprepair101.com/laptop/2007/12/09/replace-laptop-backlight-ccfl-lamp/

If I had the laptop manufacturer name, and Model Number, I could try to give you a link to the Service Manual for the laptop. (Free. Usually from the laptop manufacturer)
This way you would have Exact info on how to disassemble your laptop's Display Assembly.
Post in a Comment.

Oct 13, 2010 | PC Desktops

2 Answers

Replace on/off switch dimension 8200?


The On/Off switch is the Power On switch.

The switch itself is tiny, and is located inside the plastic Power On button assembly.
There are plastic tangs on the Power On button, which hold the switch in place.

I use a hair dryer set on low heat, to gently heat the tangs so they will spread easily, to remove the switch. (Move the hair dryer slowly back, and forth)

You can also set the Power On assembly in a bowl of Very warm water, to temporarily soften the tangs.
(The switch is no good anyway. Dry the plastic Power on assembly before installing the new switch)

This switch is usually a replacement,

http://www.directron.com/atxswitch.html

To remove the Power On button assembly the computer case is opened.

BEFORE you start, the computer Must be unplugged from power, and you should observe anti-static precautions.

Your body carries Static electricity. Static will fry out (Short Circuit) the components inside a computer.

You can either,
1) Buy a $6 ESD wrist strap, connect the wrist band to your wrist, and connect the alligator clip to the metal frame of the open computer case,
OR,
2) You simply touch the metal frame of the open computer case to relieve your body of static.

(Again, computer unplugged from power.
Also, IF you get up, and walk away, when you return TOUCH the metal frame again)

This is Dell Support, and the Service Manual for the Dell Dimension 8200 desktop computer,

http://support.dell.com/support/edocs/systems/dim8200/

To open the computer case:
Click on Opening the Computer Cover

The computer cover opens like a clamshell.
Observe where the cables (Wires) go to the motherboard, from the Front of the computer case.

You may wish to make a drawing, and notes.
Dell DOES NOT state where the wires go.
If any wires are accidentally bumped loose, you will have a schematic made by you, of where they go.

As you proceed, state any problems you are having, and let's see if I can rectify them with information. Simply state in a Comment.


May 03, 2010 | Dell Dimension 8200 PC Desktop

1 Answer

Hi my ho nx9005 laptop screen keeps flickering


you have a problem with your flat it is a cable connecting the monitor to the notebook itself and may be damaged or not fixed in it's place

Oct 26, 2009 | HP PC Desktops

2 Answers

Everything on my compaq presario cq50-215nr laptop got really big after i accidentally hit a couple of buttons on the keyboard and i dont know what i hit. how do i make them go back to normal size


Choose Screen Resolution For higher legibility of documents on screen, you can adjust the screen resolution of your monitor (for monitors that support more than one screen resolution option). The higher the number of pixels, the more information you can display on your screen and the smaller items appear. Lower screen resolution makes items appear larger and can benefit people with vision impairments. This procedure tells you how to adjust screen resolution through Display Properties in Control Panel.
Mouse actions Keyboard actions 1 On the Start menu:
  • Select Control Panel
Display the Start menu by pressing CTRL+ESC (or the Windows logo key winkey.gif).
  • Select Control Panel by pressing C.
2 In Control Panel:
  • Be sure you are in Classic View (all Control Panel icons are showing).
  • If not, under Control Panel in the left pane, select Switch to Classic View.
  • Select Display.
In Control Panel:
  • Be sure you are in Classic View (all Control Panel icons are showing).
  • If not, under Control Panel in the left pane, select Switch to Classic View by pressing TAB.
  • Press ENTER.
  • Press the RIGHT ARROW key, and then the LEFT ARROW key to select Display.
  • Press ENTER.
3 In the Display Properties dialog box:
  • Select the Settings tab.
In the Display Properties dialog box:
  • Move to the Settings tab by pressing CTRL+TAB.
4 On the Settings tab, under Screen Resolution:
  • Select a screen resolution value by moving the slider arrow.
  • Select OK.
On the Settings tab:
  • Move to the Screen resolution slider by pressing ALT+S.
  • Choose a screen resolution value by pressing the RIGHT ARROW or LEFT ARROW key.
  • Press ENTER.
5 To close Control Panel:
  • Select the Close button.
To close Control Panel:
  • Press ALT+F, C.

screenresolution.jpg Control Panel: Display: Settings tab: Screen resolution

Jan 02, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

Cracked screen


Cracked screen is considered physical damage so it will not be covered under the regular warranty repair except if you do have the warranty for accidental damage. If repair cost is close to the purchase price, better have a new unit. Hope this helps. Thank you.

Oct 01, 2008 | HP PC Desktops

1 Answer

Repeating 's' key


Well...slightly different :) The reason is still the same. The solution is slightly different.

The keyboard for almost all laptops is also a plug-in and is separate from the rest of the unit. You usually have to remove the front frame from the screen to remove the top frame for the keyboard and the laptop. Screws to do this are often covered by stick-on circles of plastic or rubber. They may even be covered by labels on the back. This helps the manufacturer know if it has been tampered with to determine warranty. If it is out of warranty then do whatever needs to be done.

Removing the frame around the keyboard there will be screws holding it to the bottom frame or motherboard. Once you have removed these then there is a flat mylar cable that is connected to the motherboard, usually at the top. Putting your thumb and index finger around the connector, pull towards the keyboard. It should slide just a fraction of an inch and the flat mylar cable will be free. So will the keyboard. Now, you might be able to take the keyboard apart from the back (lots of small parts may fall out!) You can look for anything spilled or any debris on the part and try to clean it. You can use rubbing alcohol to remove any obvious spills (Coke or other cola products are especially an issue).

Connect it back up (push the cable back in the cable and reverse the process. You don't have to put back on all the frames to try it.

If the keyboard is still having problems try to get a replacement on ebay. The most expensive part of a laptop is the screen (around 200 to 500 usually). I got an entire non-working laptop (just for parts) for $75 once. You should ask the seller if the keyboard was working before you buy it. Good luck, hope this helps.

Jun 22, 2008 | PC Desktops

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