Question about HP DeskJet F380 All-In-One Printer

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Printer Status Reads Offline

On 11/3, I had to have my computer reinitialized and my programs reconfigured. Today I tried to use my printer, but it's offline. How do I get it online again so it will print? I have a HP Deskjet F380 which is hooked up to my computer. I've successfully installed the printer driver and did few prints, which worked fine for two weeks. Today when I was trying to do a print, the printer staus said to be offline eventhough the printer is connected to the computer and turned on.

Please help rectify this issue. Your help will be greatly appreciated.

Posted by on

  • Anonymous Nov 28, 2008

    how to change current printer setup

  • Jaks08 Nov 28, 2008

    Many thanks.........

    By looking at the solutions you had, I went ahead and re-install the printer driver and it worked fine.



    Once again...thanks for your help.

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  • 57 Answers

The problem is that your print and your computer are not communicating.
Try to print a test page.

This could be a hardware conflict:
right click on my computer
select properties
select hardware
then select device manager
There should be no ! or ?
If there is not an error sign then try to reinstall the drivers again under safe mode.
If there is an error see below
If there is then you have a conflict or other problem with that device
double click the device and see what the device status says.
if it is a resource conflict (sounds like it is) then click the resources tab and at the bottom you will see a conflict device list.
You should be able to adjust your resource allocations from this same window. Do this by deselecting use auto settings and click change settings. You will be able to adjust up and down to find a resource location to use. Like telling the comp where in memory to put the info you don't want it going to the same place as another device is.

Posted on Nov 27, 2008

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