Question about Vtech Cordless 6041 Phone

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One phone just stopped working

One of my phone just stopped working today,eariler in the day the phone rang,had dial tone.now nothing,it's the phone on the main base.handset 2 works fine.i unplugged the power cord and the battery,nothing,

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  • bghta Nov 27, 2008

    both batterys work, I switched them around,the phone that does not work is sitting on the base with the charge light on the screen also says "handset 1" and the battery sign is showing

  • plainbellied Jan 06, 2009

    Handset one stops working. If I try to get a dial tone, it beeps at me twice and then goes back to screen it has when it is hung up. In the past, establishing a dial tone on handset two has fixed handset one. Sometimes I realize this is happening because I hear Handset two ringing, but not handset one. Lately, both handsets have been having the same problem,leaving me without a phone connection for unknown amounts of time. This is very frightening. We're fortunate it hasn't happened during an emergency. A few times, I have noticed I have a voicemail, but the phone never rang, and the caller ID doesn't show the call. My phone was purchased new at Target and is less than six months old. This service is not acceptable.

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  • Contributor
  • 47 Answers

Some DECT handsets have an internal fuse and please swap the batteries to check if both batteries are Ok

Posted on Nov 27, 2008

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