Question about Brother MFC-8640D Printer

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Brother MFC 8640D stuck on fax only

I recently moved and when I set up the printer it will only work as a printer and for receiving faxes. I cannot send a fax, scan a document or make a simple copy. I am not sure where the manual is right now as I have not yet unpacked. Any ideas on how to fix this would be greatly appreciated.

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  • Anonymous Mar 27, 2009

    I have the same problem. The LCD reads fax only, but it won't fax, and it cannot be switched to copy or scan. I cannot access the menu either. Turning it off and on does not work. When turned on, there is a loud beep but no error code.

  • Anonymous May 04, 2009

    The previous poster exactly described my issue with a MFC-8840D.

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5 Suggested Answers

  • 141 Answers

SOURCE: Lines on copy/scan/fax

You have something on your "scanner glass", the narrow piece of glass that the scanner "looks" through during adf use. Get some window cleaner or rubbing alcohol and clean it with a damp cloth. Often, it's correction fluid (Liquid Paper). A little dot is all it takes because the paper is traveling across the dot, effectively drawing a line down the length of the page.

Posted on Aug 04, 2009

  • 1 Answer

SOURCE: brother mfc 8440 "printing" problems

Hi
I recently had this problem - tested fuser and all sensors.
The fix is to reset the memory.
To do this, enter the Maintenance mode. Menu, * 2864
(enter the number quickly)
then type 01 ( zero one ), this will reset all memory including the user settings.
Finally type 99 to exit Maintenance mode.
The printer will restart and the error will be gone. Test out with copy and printer reports
Hoping this fixes your problem
Regards
Lindsay

Posted on Nov 25, 2007

SOURCE: wont work

Hi,
The issue you have posted does require little more information in order to isolate the issue to fix it. Information like have you installed the printer driver and connected the printer cable to the system in your system for the printer to communicate, are you getting any error messages when you are trying to scan or print, weather you have used the printer earlier and it was working fine till the recent past or it was just being used for sending faxes only and printing and scanning was not tried earlier, However let me provide you few steps that you cold try to fix the issue.

  1. Click on start point Control Panel and click on it.
  2. In the control panel window click on the icon labeled “System”
  3. Click on the Hardware option at the top and then click on Device manager.
  4. On the device manage page check if you have any devices under “Other Devices option with a YELLOW ! mark, if so right click on the device and left click on uninstall.
  5. Close all the windows and then insert the Driver disk for the Printer in the CD/DVD Disk Drive to install the drivers for the printer.
Note: At this point of Disconnect the printer cable if it is connected to the system tower, and do not connect the cable until the installation wizard prompts you to do so.

If you do not have the Printer driver disk handy then you can download and install the printer driver form the link below:
Brother MFC-3340CN Printer & Scanner Driver USB (Free Download)
http://www.driversdown.com/drivers/10429.shtml
Brother MFC 3240C Printer & Scanner Driver USB (Free Download)
http://printers.free-driver-download.com/Brother/25079/Brother-MFC-3240C-Printer-&-Scanner-Driver-USB-v.A-Windows-98-ME.html

  1. During the installation the wizard will prompt you to connect the printer USB cable to the system tower, so go ahead and connect it.
  2. Once the installation is finished restart the computer.
Should you require any further assistance regarding the
printer or even require assistance regarding any other
computer related issue in future please feel free to
contact me I will be more than glad to assist you.

Regards

Malik Khan

Posted on Jan 31, 2008

the kowalski
  • 86 Answers

SOURCE: Black lines in copies and fax's Brother MFC 7420

If the black lines comes when using the ADF (top feeder), try to see if you get the same problem when using the scanner glass or receiving faxes. If you don't, you simply have to clean the glass strip to the left of the a4 sized scanner glass. Wipe it with a dry cloth piece, no paper and no water/alcohol. If you see some dirt there that you're unable to simply wipe off, try to use a cotton wool to "rub" it off.

Posted on Jun 14, 2009

ryeisenman
  • 7 Answers

SOURCE: Brother MFC 8220 all-in-one fax prints with a vertical line

First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Posted on Nov 21, 2009

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