Question about Canon Pixma MP800 All-In-One InkJet Printer

6 Answers

Error U140 & U071 for Cannon pixma mp800

The error U 140 has just now shown up. Error U071 was first. Both pertain to the yellow ink tank. The printer eithr cannot find a yellow or there are 2 yellow tanks installed. I repeatedly get the U071 error message saying  "more than one ink tank of the following color is installed"  and the color varies.  I can sometimes get it to stop and print by taking the cartridges out and putting them back in, but even that is very random.  They are all new Canon ink cartridges, not refills.

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  • Lane08 Nov 30, 2008

    I repeatedly get the U071 error message saying "more than one ink tank of the following color is installed" and the color varies. I can sometimes get it to stop and print by taking the cartridges out and putting them back in, but even that is very random. They are all new Canon ink cartridges, not refills.

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6 Answers

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1: Power off printer
2: Hold Resume button then press and hold POWER, the beeper will sound
once.
3: Hold POWER and release RESUME
4: Press RESUME twice then release BOTH POWER and RESUME buttons
5: When the indicator lights becomes steady, press RESUME three(3)
times. The indicator should be ORANGE.
6: Press Power to set data

No beep at the second item !
1 : OK
2 : the LED is Green
3 : id
4 : the LED is orange (1st PRESS), then gren (2nd PRESS)
5 : the LED is blinkind 6 x orange and 1 green (no action when i press
RESUME)
6 : the printer power OFF

Posted on Nov 30, 2008

  • Lee Hodgson
    Lee Hodgson Nov 30, 2008

    ok i have found out your problem: MESSAGE-U071 More than one ink tank of the following color is installed.
    Possible causes are as follows:
    Some ink tanks are not installed in place.
    More than one ink tanks of the same color are installed.

    The following ink tank cannot be
    recognized.
    U140
    U043
    Possible causes are as follows:
    The ink tank may not be installed properly (The lamp on the ink tank is
    off). Install the appropriate ink tank.
    The ink tank may not be compatible with this machine (The lamp on the
    ink tank is off). Install the appropriate ink tank.

    check the manual on page 115 here:

    http://www.instructionsmanuals.com/u2/pd...


    kind regards




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This is a ver common problen in mostly all the canon and epson printers .the error comes up after installing the new cartridges.this comes because the printer stops detecting particular cartridge let it be new.it just stops detecting the cartridge.just install another new cartridge it will detect properly.so just check out on the box of the cartridge u buy that it is of the latest year.not of old stock. but for solving this problem completely just start using hp printers.they do not have any such problems.

Posted on Nov 30, 2008

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The device is now repaired under warranty, some parts changed, and so far everything is working.So, if another tank won't solve, and there's warranty left, send it to be repaired. Guess there's no DIY solution. 

Posted on Nov 27, 2008

  • 1 more comment 
  • futureloginn
    futureloginn Nov 28, 2008

    Thanks


  • futureloginn
    futureloginn Nov 30, 2008

    read review from the above link ---
    http://www.cnet.com.au/printers/multifun...

  • futureloginn
    futureloginn Nov 30, 2008

    fixed this problem by installing a new magenta ink cartrige. This makes me believe the problem is in the replacement cartridges.


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New and original ink cartridges and the printer is not recognizing the yellow correctly. sounds like a printer going bad to me.
re-seat ink cartridges - you already done that replace ink cartridges - you already done that checking for pachaking materials on the new cartidges - you've been doing that for years maybe. cleaned contacts where the ink cartridges touches. - check that. print head cleaning - gives you error in the first place and it will not let you to pump incorrect ink (as what the printer believes) to the head
it really is a hardware issue, better have it serviced or dismantle the print head and clean it. 

Posted on Nov 27, 2008

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It is already a hardware failure. as you yourself can clearly see that the cartridges are of different colors and very familiar in replacing/changing ink cartridges.

re-seating the cartridge may temporarily fix the problem but it will not last. service is required at this point.

Posted on Nov 27, 2008

  • monk3ybidzness
    monk3ybidzness Dec 01, 2008

    "I repeatedly get the U071 error message saying "more than one ink tank
    of the following color is installed" and the color varies. I can
    sometimes get it to stop and print by taking the cartridges out and
    putting them back in, but even that is very random. They are all new
    Canon ink cartridges, not refills."

    Exactly - it's supposed to recognized the cartridges and they are originals. Re-seating the cartridge may temporarily fix the problem but it will not last. Service is required at this point.

  • monk3ybidzness
    monk3ybidzness Dec 01, 2008

    Another thing to add, You are not color-blind and definitely knows what color goes to where right ?

    The printer is failing.


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Check in bottom of the ink cartidge u must have to remove plastic strip.then also check u proper fixed ink cartridge in ink tank as matching color.

Posted on Nov 27, 2008

  • kishor khatri
    kishor khatri Nov 27, 2008

    check in bottom of the ink cartidge u must have to remove plastic strip.then also check u proper fixed ink cartridge in ink tank as matching color.

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1 Answer

Hi, I refilled cartridge CLI-526M fromCanon Prixma MG5250 and I have the error U130. How can I resolve the error to reprint? Thanks.


FAQ: An Error Message Is Displayed on the LCD

Issue

If an error message is displayed on the LCD, take the corresponding action described below.

Cause
The following ink may have run out. Replacing the ink tank is recommended. U041 Print head is not installed.Install the print head.U051 / The type of print head is incorrect.Install the correct print head.U052 Some ink tanks are not installed in place. U072 / More than one ink tank of the following color is installed. U071 The remaining level of the following ink cannot be correctly detected. Replace the ink tank. U130 The following ink tank cannot be recognized. U043 U140 U150 The following ink has run out. Replace the ink tank. U163 There are no photos in memory card Contact the support center or service center for ink absorber replacement. Press OK to continue printing Ink absorber full. Service required Timeout error has occurred The device may be incompatible. Remove the device and check the manual supplied with the connected device An unsupported USB hub is connected. Remove the hub. B200Printer error has occurred. See the manual **** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual

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Error code U071 , more than one ink tank of te following color is installed, is the message on the screen. This is not the case as each cartridge is different and correctly installed?


Hi there,

Error U071 : More than one ink tank of the following color is installed. U071.
Action : Confirm that the ink tanks are installed in the appropriate positions.
The machine will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position.
Be sure to install the ink tanks in the correct order. The proper arrangement from the left is Black (CLI-8BK), Black (PGI-5BK), Yellow (CLI-8Y), Magenta (CLI-8M), Cyan (CLI-8C).

Hope this hepls.

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your chip may get something wrong if the sensor is dirty or some ink goes over it!try to pull out the Bk carige and put it back again if not help try same but get some tishue and clean up the chip contact serfice!

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Error U071 or U140


check in bottom of the ink cartidge u must have to remove plastic strip.then also check u proper fixed ink cartridge in ink tank as matching color.
re-seating the cartridge may temporarily fix the problem but it will not last. but if even that doesnt give u relief.... then its a hardware failure and wud service is required at this point. contact Hp...

thank you for using Fixya...
have a nice day

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Error U140 & U071 for Cannon pixma mp800


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Cosie

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Alarm light is lit -


Ok my printer is giving me the U140 message saying that ink tank cannot be recognized. The new ink tank is Cannon (not a off brand or refill). i think it is a problem with the chip reader port inside the printer not the ink tank chip. I feel this way because if you switch around the yellow and black 8 tanks, the printer accepts them without error.. soo if it was the ink cartridge i could be able to swap the black with the magenta and it should read it.

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