Question about Kenmore 55692 / 55694 Side by Side Refrigerator

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Ice/water supply inadequate

Have a 2 wk old Kenmore side by side with ice water in the door. When installed the kid that delivered it said the slow water was due to the RO system I have. Now it turns out that the icemaker only fills between 4 and 5 of the ice cube molds in an 8 mold tray. So I am always running out of ice. Called the dealer he was no help. Said to call service. I have already checked the flow rate at the line going into the back of the refrigerator. I get 44 oz per minute from that line. When I try to draw water from the front of the refrigerator I only get 12 oz per minute. Would seem that something is wrong with the frige, but Sears is trying to say it might be the RO or the fact that I am on a well. Bull....the old refrigerator worked fine. I have a whole house 5 micron filter, a water softener and the RO also has a 5 micron filter. The tap at the sink has a good water flow. I also have a two horsepower pump from the well house to my house. Worst of all according to Sears if they don't find anything wrong with the refrigerator, they expect to charge me for the service call.

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  • Gary Calvert Jan 13, 2007

    You may have a point. This was a "floor model". Where the water attaches to the solenoid (?) on the back bottom of teh frige is oriented on the top of the solenoid. Something could have dropped into in while sitting on the floor.



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When installed some debris may have gotten into your water valve and partially clogged it which is located where the water line hooks to your frig. Stargazer

Posted on Jan 13, 2007


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Posted on Jan 02, 2017


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1 Answer

What's your problem?ice maker isn't working

Assuming the coils underneath the ice box are clean and the ice box freezer section is running under normal operating conditions so that the ice mold thermostat can close contacts @25F, their are 2 suspects. The ice maker itself and the ice maker's water supply valve. Most of these supply valves have 2 solenoids for ice maker and water through the door. If the water valve is ok then the ice maker is bad.

Sep 27, 2011 | Kenmore Side by Side Refrigerator

1 Answer

Ice maker quit working on side by side whirlpool refrigerator

Good day,
It is important that the temperature is at or very near normal. Anything above 10 degrees will slow if not stop ice production. That is controlled by a thermostat embedded in the ice maker.
If the temperature is normal then proceed with this trouble shooting guide. It should solve your problem.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Oct 11, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Kenmore 5483300 side by side. no ice!

your fridge will have a dual water inlet valve, one for water and one to supply water to the ice maker. it could be that the solenoid on the valve that supplies water to the ice maker is not working.

Nov 07, 2009 | Kenmore 57029 Side by Side Refrigerator

1 Answer

I have a kenmore coldspot refrigerator that no long makers ice. The water still works but nothing comes from the ice maker anymore. I am not sure if it is the water supply or the sensor. There is no water...

Hi: Try setting your freezer colder. It should be at 0 degrees F to make ice. the ice maker is thermally protected. Don't check to see if it made ice every 30 mins. it's human nature to check, but you will just dump the cold air out of the freezer and slow the production of the ice. Maybe this will help. Food will be frozen at 32 degrees, but not cold enough for the ice maker to cycle on. Ice cream should be rock hard. I hopes this helps, Jeff

Jul 07, 2009 | Kenmore Refrigerators

2 Answers

Kenmore frig ice machine doesn't make cube ice

Normally, the ice "cubes" are crescent shaped. The most likely cause for "crushed" ice is that the ice maker isn't getting enough water on its refill cycle after ejecting the tray. Becuase there isn't enough water, the ice looks's actually shattered.

Check the water inlet and chute to the ice maker. Sometimes they freeze and have to be manually defrosted. A hair dryer will do the trick. Also check the water chute and be sure it isn't partially frozen.

Start there...if no luck you could also have a failing water filter or sticky water solenoid valve.

Apr 08, 2009 | Kenmore 23.1 cu. ft. Side-By-Side...

1 Answer

Kenmore refrigerator Model No. 106.56839600 water dispenser

The water is kept cool in reservoir in the fridg. Remove the inlet tube push for water check pressure better worse? Work your way back to valve
good luck

Apr 12, 2017 | Kenmore 21.7 cu. ft. Side-by-Side...

1 Answer

Bad water & ice cube taste

Hello redwood City

You said,
Your Kitchenaid Superba KSRG25FKBL15 has bad tasting water and ice cubes. You replaced the copper tubing which delivers the water to the fridge and that didn't help. You replaced the copper tubing again with plastic better. Any suggestions? Your tap water doesn't taste this bad.You bought a Kenmore french door fridge with water dispenser in the door in July 2008. The fridge has a filter. A few weeks after the fridge came the water and ice started tasting really bad, unlike any bad water taste I have ever tasted. And your tap water is fine. The bad taste appears to be random. Sometimes you get a cup full of nasty water and sometimes it tastes fine.

First you must know you have a 1 year warranty and can have them come out to fix anything, no charge.If it persists. You will have to get tough and you , MUST INSIST THEY REPLACE YOUR FRIDGE

When installing the water line these were a part of the directions!
Did you do this before connecting the water line to your fridge?
"Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe. Coil the
copper tubing."

Whirlpool remedy
Off-taste, odor or gray color in the ice
1.Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
2.Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
3.Does the freezer and ice storage bin need to be cleaned?
See “Cleaning” or “Ice Maker and Storage Bin.”
4.Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
5.Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
6. Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water
through the water dispenser to flush the water filtration
system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to
7 minutes initially). Discard discolored ice.

Let me know what works,
Thank You ,

Please remember to leave a rating.

Sep 25, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer


the problem is most likely the water valve behind the machine. it is closing too slow and letting too much water flow into the icemaker. c30b276.jpg

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1 Answer

Kenmore Frig 59658692890

ok there's a handle in the ice maker 1 position turns it on another turns it off just do that and the ice should stop coming down if it dosent just remove the water connection to it

Apr 07, 2008 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

Ice maker not working, water not going in tray.

Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting



Mar 28, 2008 | Kenmore 21.7 cu. ft. Side-by-Side...

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