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Just bought J4580; inserted CD to install on my Mac but when I type in my model, message says there is no installer for it.

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Thanks for replying.  I called HP technical support and was guided through the installation process.

Posted on Nov 28, 2008

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Had to install a new harddrive on my HP computer, while installing the HP J4580 software I had a power failure.....rebooted and uninstalled (using the control panel uninstall) the J4580 software. NOW when...


it's sure that the hp j4580 entries are still existing in the computer if the installation was done with the cd-rom then please do the following steps: insert the cd-rom into the computer do not auto-run the cd go to the hp cd icon in my computer right click on cd icon then click on open then look for folder named util under util right click and open folder ccc then under ccc you will look for a file l3 uninstall or uninstall.l3 right click on it and click on open then disconnect the usb cable from the printer(in case it is a wired installation) go on selecting the files that the uninstaller will show then do not restart then go to the control panel go to add or remove programs remove the hp softwares if exists(hp j4580 required software,hp solution centre,hp imaging device,hp customer participation program,shop for hp supplies,etc.. ) then go the start icon go to the run option enter "regedit" then registry opens up click on h-key local machine select software then select hp printer entires that are highlighted then delete them from the registry restart the computer then download the fresh version of j4580 from hp.com then install the software the issue will be resolved for a software download install: go to the folder where the downloaded version is saved then right click on the software and click on `run then close the folder then go the temp folder by writing the command in the run box %temp% then look for a folder that starts with the name"7z........." open that folder then look for util folder then the steps mentioned above will be done please try this and the issue will be resolved if the issue remains unresolved please revert back

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Hi,
I would like to assist you.
Can you please get back to me with the following information

* Error Message
* Connection Type
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Scanner sees the Mac computer. Scan to computer starts with an "accept" command from the computer. Scan starts but then an "unexpected error" message appear on the computer and "there is no computer...


this happens to be drivers programs systems crash.
due to a virus infection,unexpected deletion or unknown settings changing for scanner.
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# Click OK, then click OK again to print. 

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