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My i608 pen stopped working today. I've had it for a month. The mouse was working fine, but the pen wouldn't work at all. Then I left the mouse on the pad and used the pen while the mouse was on the pad, and the pen started working again. Now it works even without the mouse on the pad. Did it re-establish the radio connection or something by doing that?
Anyway, saved me the $25 replacement cost.
Hmm. I've had a similar thing happen with my tablet. Have you tried removing the tablet pen from the list of tools in tablet preferences and then adding it to the list again before checking the 'About' section of the tablet pen set-up and clicking the 'diagnose' button there in? As that worked for me when my tablet pen was not working. The pen was recognized by the tablet after that.
I posted earlier, but found a solution so I thought I would let other users know. Forget the Adesso drivers. Download and install the driver for the Aiptek 12000U Hyperpen tablet. They are the same tablet and apparently Aiptek has figured out the Windows vista issue. You can find the drivers here:
Below is the full text of an email I sent to the Adesso Company. They sent me a response in just a couple of days.
I tried it out on an Adesso 8600 Cybertablet. It works perfectly.
Complete email below this line: Hi there, Please install the following driver from the following link pertaining to your operating system. Windows Vista - 3.14.09 (4.15 MB) Windows Vista 64-bit - 3.14.09 (4.15 MB) This will resolve your issue. Thank You! email@example.com Adesso/ ADS Tech Support Toll Free: 800-467-1195 Compoany: 909-839-2929 Adesso Inc www.adesso.com ADS Tech www.adstech.com From: Spence Meyers [mailto:firstname.lastname@example.org] Sent: Tuesday, November 11, 2008 8:31 AM To: email@example.com Subject: cybertablet 8600 I have had my cybertablet about 6 months. It works fine on my old computer but not on my new vista computer. I downloaded the new drivers from your website that say Vista on them but I still get a double cursor. I have found that many people on internet forums are having this same problem. Are you going to make a vista compatable driver for the 8600?
I had the same problem way back with my wacom tablet. Mine was due to mouseware drivers. Soon as I got rid of them it was fine. So if you have mouseware drivers it may be interfering with the wintab drivers