Question about Toshiba 27A33 27" TV

2 Answers

Black Box on the screen

After 30 seconds a black box comes and which occupies almost the entire screen. Did I do something with the controller or is this a major malfunction with the TV? If I keep pressing zero the box will not appear.

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  • mike2deb Nov 27, 2008

    It is a black square that takes up most of the screen.

  • mike2deb Nov 28, 2008

    Looks like that was it, thanks !!!

  • lforsman Dec 07, 2008

    how do you restore factory resets, I have been pressing menu and set up buttons and I can't get rid of this. Normally my daughter is great with figuring this stuff and and she hasn't been able to either.Other than that black box on the bottom of the screen the tv still works beautifully

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    decribe this black box please

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2 Answers

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It sounds like a text box that isn't receiving any text. If it covers almost the entire screen, then you might have accidentally got the settings into DEMO mode. It could also be a box for closed captioning, but that usually covers just the lower part of the screen. Either way, the solution is to go into the setup menu and restore facotry presets.

Posted on Nov 27, 2008

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Try pressing the "Cap/Text" button on your remote until it cycles to the "Off" selection of it's three options:
(1) Off
(2) Caption 1
(3) Text 1

It could be that that black box is a text box without any text available. So turning this off should make the box disappear.

Posted on Sep 28, 2009

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