Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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Pro heat 2x no water coming out carpet part / hand tool either

I cleaned away any fibers from the parts. If you press the bottom of the water tank the water will come out. It is something once you sit it on the base of the machine.

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  • msjtravis Dec 02, 2008

    i have no water coming out on the floor or the shampoo! Only used once. please help i have pets.

  • jomareecrow Dec 07, 2008

    I will never buy another bissell product. My first bissell cleaned for 2 months and stopped. I took it to a bissell dealer that told me my motor burned up. My second bissel was a vaccuum cleaner that would not pick up anything and the store would not take it back even for a tradein. They gave me an 800 # where the people where laughing and had a jolly good time while I tried getting help. I got an id # to give the store to get a refund. Store said no they could not do that. So I am stuck with a vaccuum cleaned that does not work cause I did not keep my store receipt. My daughter gave me another bissll and it will not pick up water. Whats with the bissell line. I will warn everyone I know not to buy bissell.

  • mlla Dec 12, 2008

    Was working just fine then the water stopped coming out. I'm seeing this a common problem. There needs to be a fix!

  • mrms Dec 27, 2008

    I have a Proheat 2x model # 8930. Been working great, but this time around the water is just not coming out of the machine. This seems to be a fairly common problem with maybe the pump going out? Has anyone replaced the pump themselves and, if so, is it fairly simple and where would one get the replacement part? If anyone has had their pump replaced by an authorized service center, can you share what that might cost and if you've had it hold up afterward? Thanks!

  • Everyboysmom Feb 22, 2009

    second machine same problem

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In case any of you are still trying to figure this out... I took mine into a repair shop and had the pump replaced for $66. The repairman had 6 other machines in his shop when I bought mine in. He said the pump goes the minute it runs dry, so if you get yours fixed, or know anyone else with one, make sure to KEEP THE CLEAN TANK FILLED AT ALL TIMES!

Posted on Apr 04, 2009

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1 Answer

I have a Bissell preheat 2x which I have had for about 4 years. The cleaning solution and the water doesn't come out when I start to clean my carpet. I've unplugged the holes and cleaned the cleaner a


Clean the filters? Check your- User's Guide for locations. Or Contact Consumer Care at 1-800-237-7691

Filters are usually located under the Clean Water Tank Cap (looks like a screen) and The Flow Indicator Cap. Hope that helps.

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I have a bissell pro heat 2x +and the water is not coming out of the hand tool or the carpet cleanerr


We are sorry about the issues you've run into.

This link gives detailed troubleshooting instructions for you: http://www.bissell.com/FAQDetail.aspx?id=1122&icid=ccrr
And this video shows easy maintenance items: http://www.bissell.com/how-to-videos/proheat-2x-machine/care/?icid=ccrr


If your machine continues to not spray, please take it to a BISSELL Authorized Service Center for warranty repairs. If you are experiencing difficulties other than no spray, the technician will let you know the cost for those repairs if your machine is outside of the one year warranty timeframe. You can locate a BISSELL Authorized Service Center at this link: http://www.bissell.com/service-centers/?zip=Enter%20your%20zip%20code&distance=50&icid=ccrr


One pointer that can help between uses is running water through the lines. First, put clean water in both tanks and set your unit to the heavy traffic setting for one pass. This will flush out any cleaning formula in the lines so your spray tips won't get build-up between uses, which can lead to a lack of dispensing the cleaning formula.

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the o-ring is likely dislodged on the screw on cap

personally I would recommend just filling the soap container with water and a little bit of white vinegar instead of the detergent. You won't leave soap residue in your carpet that way.

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Please email me at carolynsst@yahoo.co.uk

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