Question about Canon PIXMA MP830 All-In-One InkJet Printer

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When i scan the images are black and white not color

This is my first time using the printer and i'm not sure what the problem is.

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Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
  2. Wait approximately ten seconds and then press the <ON/OFF> button again.
  3. Wait until the device has completed its cycling process before submitting another job request.

Selecting a Response to Commands from the Operation Panel
You can specify a response resulting from pressing the <Color Start> or <Black Start> button on the machine. Setting the response with MP Navigator allows you to scan documents easily.
Important:
With network connection, only MP Navigator can be launched. Configure the settings accordingly.
With USB connection, with Windows XP, the program selection dialog box will be displayed the first time you press the <Color Start> or <Black Start> button on the machine, as shown below. Select 'MP Navigator', select the 'Always use this program for this action' checkbox, and then click 'OK'. By specifying this setting, selecting any scan mode launches MP Navigator, and the selected action will be performed.
when i scan the images are black and white not col - 2bdd44c.jpg
alwaysuse.gif
1. Click the Windows 'Start' button, then click 'Control Panel' (Non-Windows XP: click the 'Start' button, then click 'Settings' -> 'Control Panel').

2. In the resulting window, click 'Printers and Other Hardware', then click (or double-click) 'Scanners and Cameras'.

3. Right-click the scanner icon for the machine, then click 'Properties'.

4. On the 'Events' tab, in 'Actions', specify the setting to launch MP Navigator. Specify 'MP Navigator Ver2.1' for 'Select an event' and for all events. (Windows 98/Windows 2000: Select an event in 'Scanner events' and specify 'MP Navigator Ver2.1' for 'Send to this application'.) If the settings are already configured to launch when i scan the images are black and white not col - 1a2907c.jpgor, click 'Cancel' to exit.
1a2907c.jpg
Important:
If MP Navigator is not set as the program to launch, you will need to select an application to launch each time you press the <Color Start>/<Black Start> button.

5. Click 'OK'. Windows 2000 only: Restart your computer.

Setting actions for the <Color Start> and <Black Start> buttons with MP Navigator

MP Navigator enables you to specify the response resulting from pressing the <Color Start> or <Black Start> button on the machine. You can specify the response individually for each event.

1. On the Windows desktop, double-click 'MP Navigator 2.1'. Alternatively, click '(All) Programs' from the <Start> button on the Windows taskbar, point to 'Canon Utilities', then 'MP Navigator 2.1'. Then click 'MP Navigator 2.1'.
MP Navigator opens

2. Click 'Preferences', and specify settings in the Color Button and Black Button tabs to determine the response rewhen i scan the images are black and white not col - 3ad6e6d.jpgm pressing the <Color Start> or <Black Start> button on the machine.
3ad6e6d.jpg
3. Select 'Event', and configure the settings in 'Actions'.
e1ed3b1.jpg
4. Click 'OK'. The operation will be performed according to the scan mode settings when you press the <Color Start> or <Black Start> button on the machine

Color Button/Black Button Tabs

The Color Button and Blacwhen i scan the images are black and white not col - 28e5332.jpg> tabs allow you to configure the following settings. Click 'Color Button' or 'Black Button' to open the corresponding tab. Setting items are identical in both tabs.
28e5332.jpg

The following scan modes are available from the operation panel on the machine:
Save to PC Save the captured image data on your computer. Save as PDF file Save the captured image data as PDF files on your computer. Attach to E-mail Attach the captured image data to e-mail. Open with application Open the captured image data with the selected application
Action:

The setting items vary by event.

I hope it helps!!!

Posted on Dec 02, 2008

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The color cartridge may be out of one color of ink. Run a self-test page to verify that all the colors are there. Replace the cartridge if they are not."

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