Question about Emerson EM-CKT9087 Corded Phone

4 Answers

Caller-id quit working

The caller-id on our phone quit working. When we hit the button to review the light doesn't come on and the caller-id doesn't work. It always reads new calls:0. I tried replacing the batteries, unplugging the phone line and the power connection. The phone has not been dropped or hit. It sits on our night stand and there hasn't been any power outages. Any suggestion?

Posted by on

4 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: caller-id quit working

Hi..another followup to the earlier Emerson Smartset phone problems. My phone "conked out" again today. Couldn't get backlight on, clear caller id, etc. I did the 3 hour routine,(disconnect phone, AC power and 9V battery). Restarted it just now and everything is back to normal. Why? I have no idea. Patience is the key with these phones. At the least,keep your cool and methodically work thru the steps I outlined earlier this year. Good Luck...

Posted on Jul 19, 2007

Re: caller-id quit working

This is a followup to my earlier suggestion. My caller id is working. So, the culprit had to be related to the 9V battery. Just try my earlier solution from 1/20/07. If it works..fine. If not, bye-bye to the phone.

Posted on Feb 10, 2007

Re: caller-id quit working

I'm back...The 9V battery was part of my problem. At least now, I have the LCD lit up and was able to reset the area code and LCD intensity. I'm going to have to watch the CID angle and see what happens when people start to call me. As I mentioned, I did not use this phone much in the past two years (a spare in the basement) so I don't know it's peculiarities. Will try to let you know if things are functioning normally. In any event, disconnect everything (phone line, pull the 9V and unplug unit). Wait the three hours, but put in a fresh 9V. I thought my battery was new, but maybe it was a dud. In any event, another new 9V did get the LCD, area code settings to work again. I have to wait and see if the phone's brain is working. Richard

Posted on Jan 20, 2007

Re: caller-id quit working

I have the same problem with my unit. Emerson customer service made some suggestions, including pulling the 9V battery, disconnecting the phone from phone and power for 3 hours, etc. Their first suggestion (earlier this morning) was to Push "Up" button and hold for 4 seconds, then pressing the "delete" button three times and re-pressing the "Up" button for 6 seconds. That procedure failed. I'm in the midst of the 3 hour wait after full disconnect of phone line and 120V plug. I don't think my phone will come back. I'll be happy if it does. Good luck with yours...Richard

Posted on Jan 19, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How do i get caller id on main phone line

Do you have caller ID service from your phone co.?

Jan 22, 2015 | Panasonic KX-T7731 Corded Phone

1 Answer

I have caller ID service for our business account and our phone has a Caller ID button, but it doesn't seem to work?

I you're running on a CiX or CTX platform, you're dealer or system administrator needs to enter the amount of CID calls to be buffered on that particular phone. This can only be done via the System Administration Program.

Sep 17, 2014 | Toshiba DKT3020SD Corded Phone

2 Answers

How do you delete missed call message from vtech 6.0 phone

Open the caller ID screen and scroll through the recent calls. Hope this helps =]

Mar 01, 2011 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

Caller ID has aparently stopped working

Based on a user's review of this phone system on Amazon, I unplugged the base station, waited a few seconds and then plugged it back in. Caller ID display and announcement both work fine.

Mar 23, 2009 | Panasonic KX-TG5777 Cordless Phone

1 Answer

Caller id dont work

just connect one end of the phone plug to the id caller,then connect the outlet of the caller id and fix it to phone...........even then if u hav problem, may be ur caller id doesn.t hav batteries..............otherwise u may hav some problem in the id caller socket where phone plugs r inserted................

Sep 08, 2008 | Radio Shack 433575 Cordless Phone

1 Answer

Caller id

the digital answer machine did not torn on? Why?

Feb 05, 2008 | Panasonic KX-TGA560M 5.8 GHz Cordless...

1 Answer

Blue light

Press the mute/program button, then press the caller ID-volume button to select handset setup (then press mute/program again to select this option). Next press tye caller ID-volume until you get to Default settings (its the last setting so pressing the up arrow is the fastest way to it). Press the mute/program button again to select the option. Use the caller ID-volume button to select 1yes. This will return the phone to the factory settings and for took care of the blinking blue light, however you will loose any custom setting or numbers you entered.

The first time I did this it didn't work, so I did again and toward the end of the steps above the phone beeped at me and stated "Reset Default Settings" (or something like that) then time I hit the mute/program button again and everything worked great. I think that last beep maybe have been a are you sure you want to restore to default question.

Remember tis will erase any custome settings you made on the phone (ring tones, ring volume, memory, etc.)

Jan 31, 2008 | GE 28111 Cordless Phone

1 Answer

Caller ID doesn`t talk

only thing i can think is the IP function might be on. ( and of course, u do have the caller id through the phone company activated, right,,,,just checkin) . this funtion is not available in the USA. to turn it off, press SET/SAVE, press UP to select SET 4 AUTO IP, press SET/SAVE to select, press UP to turn on and off, then press SET/SAVE to confirm. hit DELETE to return to main screen. hope that helps.

Aug 29, 2007 | Innovage Speaker/Caller ID* LCD Touch...

1 Answer

Caller ID indicator

Caller ID indicator is probably a new call notification. You should be able to review the incoming calls list even if you do not have caller ID to stop the light from flashing.

Nov 24, 2005 | Panasonic KX TC1881B Cordless Phone...

Not finding what you are looking for?
Emerson EM-CKT9087 Corded Phone Logo

433 people viewed this question

Ask a Question

Usually answered in minutes!

Top Emerson Phones Experts


Level 3 Expert

94039 Answers

Cindy Wells

Level 3 Expert

4721 Answers

David Burbee
David Burbee

Level 2 Expert

1868 Answers

Are you an Emerson Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides