Question about BenQ Joybook 5000 Notebook

1 Answer

Not a 5000 but a 2100E ?

18 months old and motherboard has failed. Anyone have instructions on what screws you undo to pull apart, piece by piece ? I don't want to undo everything and see what happens.

Posted by on

  • Ray Nilsson Jan 12, 2007

    I think you may be right about the 'dead' but, that's why I want to investigate it myself. I left it doing a defrag and when I check it was all 'out' - no lights, not even power (usually a green led). Guessed it went into sleep mode so I unplugged everything, took battery out for 30 min, put back in but no start up. Attached power supply and no green light. Tested Power supply and 19.37V as it should. Guessed battery went open circuit but took it too BenQ authorised repairer (only appointed 2 months ago so they are still guessing !) and they tell me battery is OK, and it's the motherboard. Because everything is 'onboard', they just replaced the whole thing but I'm still waiting for a quote as they don't even have the Price Lists yet !
    As for experience - I'm not a techno, but I did upgrade the hard disk and replaced the CD-ROM to Slot DVD-RW in my iBook G3 800 12", so I have no fear as long as I can see some procedural instructions.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 198 Answers

You may find dissasembly guides on the internet. However I don't recomand you to dissasemble your laptop unless you have some experience with these kind of things. Also, from the years of computer service I can tell you that when laptops fail it is pretty serious. Naturally they have a lot of protections and failsafe mechanisms in case of internal failure. Can you explain your problem in detail? Maybe the motherboard isn't that ..dead.

Posted on Jan 12, 2007

  • Motoi  Bogdan
    Motoi Bogdan Jan 15, 2007

    The motherboard is probably to have a broken charger/converter unit, or the power on signal circuits. In here we find these relative easy to fix, sorry for the motherboard replacement you had. In my experience I can tell you a general rule, when it;s all dead, no lights no power no anithing, it's the most simple to fix. Maybe even a single faulty resistance. Sorry for you again.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Replacing mirror

On GM cars their is usually a small triangle plastic piece above the panel in the front of the door. remove screw and plastic piece. then look for 3 10MM nuts. Undue and pull off mirror.

Jan 05, 2014 | Oldsmobile Cars & Trucks

1 Answer

How to remove cyIinder and and piston from chainsaw engine

the head and cylinder is on piece and is bolted to the crank case by 4 screws. the crank case will be held together by screws . undo these and pull the two shells apart. The gudgeon pin (piston pin)held in with two small c clips.

Jun 20, 2013 | Husqvarna Garden

1 Answer

Replace motherboard fujitsu e8020

You take the laptop apart. Completely apart. I mean every piece of it. And you better make sure you replace it with the exact board or you'll be sorry. You might as well get some cups and label them for all the screws you pull out so you'll know where they came from. You might want to have a digital camera handy to take pictures before you pull something out. And once you've got the motherboard taken you, you'll need to get the CPU out of the old motherboard and put it into the new one. You'll have to do the same with the HeatSink if the new motherboard does not come with one. And you will need to buy some Thermal Paste to put on the CPU and Heat Sink to make sure they don't overheat. After you've got it all done you'll have to put everything back. Now would be a good time to pray to Allah, Budah, God, Jehovah, Jesus or whoever it is you serve. Because You're gonna need it to hope it works :)

Apr 19, 2012 | Fujitsu Siemens LifeBook E8020D Notebook

1 Answer

B&S fuel feed pipe connector problem

Try using an easy out (special tool for undoing broken threaded tubes and fittings) or a flat blade screwdriver and stick it into where the broken part is. Try to unscrew whats left of the broken tube.

Sep 17, 2017 | Briggs Motorcycles

1 Answer

Dissamble asus ulcpc to access power supply

LOL, You need detailed instructions on how to disassemble a laptop? You do of course know that every model is different, right? Instructions would have to be high level or it would take a book to give you details. If you don't know what you're doing I suggest you take it to a computer repair shop. Actually taking the laptop apart is the easy part for the task you want to do. The hard part is desoldering the dc jack that is already on the motherboard and then soldering a new one in it's place. Desoldering and getting the old dc jack out is a task and if you put too much pressure on the motherboard you could crack it or break something off.

So to take it apart you take all the screws off the bottom of the laptop, remove the hard drive, remove the cd drive, remove the battery, remove the wireless card, remove memory. Some of the things we just removed might be secured with screws and some of them once they are removed will surely have screws that were under them that attaches to the motherboard. Then you have to turn the laptop over, remove the piece that is right above the keyboard that normally has the power button on it. Be careful, sometimes there is a cable attached to it. Then you remove the screws that hold the keyboard and carefully pull the keyboard out because it most definitely has a cable under it. Then you remove the lcd by removing screws from it's hinges, and remove the cable that plugs into the motherboard and carefully pull the wifi cable that runs from the lcd, then down under where the keyboard sat, and through a slot that gets it to the bottom of the motherboard. Once you remove the lcd, you start removing screws that hold the palmrest to the motherboard and when you lift the palmrest be careful because there are cables such as the mouse and touchpad under it. Then you start removing screws that have the motherboard attached to the bottom case. Once they are removed you can lift the motherboard out but be careful because there will be other cables attached to it that you'll have to take off such as the cpu fan cable, etc. One you have the motherboard out you might have to remove the heat sink and fan that is secured by screws and the head sink has a coat of Thermal Paste on it that you'll most likely want to replace otherwise you have the risk of overheating. Once all that is done, now you have to start desoldering to pull the old prongs out that was holding the dc power jack to the motherboard (this part alone will take well over an hour), Then pop the new jack in it's place and start soldering it. Then pray to God, Allah, Buddha, Jehovah or whoever it is you serve that you can put it all back together and that it works!!!!!

Mar 22, 2012 | Computers & Internet

1 Answer

Anyone have a picture of connections for a indesit idv65 tumble dryer,changed my belt and they fell off before i could take a picture of them

undo all of front (leave wires attached),,,, undo sides (take screws out of left and right sides approx 10 screws at back),,,,place belt round drum near mark left by old one,,,, lean on front of drum to lower drum to the motor spindle,,,,,,pushing hard down on drum will bend the drum on the inside as it touches the motor housing (don't worry it bends back),,,,,,,you should then have the drum close enough to the spindle to lever the belt over by hand,,,,,pull drum back up,,,,,rotate by hand to let the belt self align,,,,shouldn't come off spindle if you put it on with 3-4 grooves spare,,,,,, do back up (10 screws),,,,put front back on and pull drum onto the lip on the front of the frame, the new belt may be squeaky until it is wore in, Hope this helped Tim

May 28, 2011 | Bosch Dryers

1 Answer

The mouse was apparently dropped and as a result the wheel is loose and not always perform as it should. i need to take the unit apart. i am looking for a manual

I don't think you will find a manual for fixing a mouse. There are screws in the bottom (may be hidden under little rubber feet). Undo the screws and pull the two halves of the mouse apart.

Aug 02, 2010 | Computers & Internet

2 Answers

Need to replace my brake light bulb

I had the same problem You just have to twist the socket counterclockwise and it comes out - then just pull out old bulb. replacement # 921. You shouldnt pull out any wires nor need to undo the screws

Apr 14, 2009 | 2002 Mitsubishi Galant

2 Answers

Washer won't spin.

From Howtomendit: key point I missed was that you need to pull the motor apart after you have taken it out of the machine before you can get access to the screws holding the brushes in. (ie: unscrew the four bolts). Not as difficult or scary as it looked!

please read thro first.
first unplug it, pull it out so you have some work space, take off back plate, remove belt undo (should be white rectangle plastic block with wire attached), remove green+yellow wire undo bolts which hold motor to drum, gently ease out motor (please be aware of sharp edges), run screwdriver down 1 side of motor so you put it back together same way you took it apart, unscrew 4 bolts that hold motor together take top bit of dont loose spacer ring, place to 1 side, remove middle comutator the end the brushes are touching will need a proper clean wd40 maybe wipe clean with cloth so its not dull let dry, undo carbon brushes, take plate off also clean then clean what they were attached to when dry replace in reverse order gently (with new brushes) then replace back on machine plug back in and test by running spin program found at bottom of dail if i have my mod/num right let it get to full spin watch motor if it sparks an looks like blackpool illuminations motors no good will need new 1 sorry.


Dec 15, 2008 | Bosch Axxis WFL 2060 Front Load Washer

1 Answer

Door hinge

Firstly if you haven't already done so remove the door and the old Hinge. You can do this by undoing the screws at the back that hold the top of the machine on and remove the top of machine. Now you will see a piece on the inside where the hinge screws into. Hold onto this piece and undo the screws from the outside. Carefully remove the inside piece (because I dropped mine inside and it took me an age to get it out!!). Now undo the screws on the door and pull it apart. Replace the old hinge and screw door back together. Now holding the inside piece back in original position screw the hinge and back onto the machine. (You might need someone to hold the door in place for makes it much easier). Finally screw the top of the machine back on.

Apr 21, 2008 | Creda W100FW Front Load Washer

Not finding what you are looking for?
BenQ Joybook 5000 Notebook Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top BenQ Computers & Internet Experts

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers


Level 1 Expert

12 Answers

Computer Links

Level 3 Expert

2386 Answers

Are you a BenQ Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides