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I have a Presario CQ50-130US. On the right of the touchpad, there are two scroll-lines. Great. But now they dont work. Is there a switch, or a software solution, or do I have to take it back for replacement

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  • c r
    c r May 11, 2010

    have you checked for hardware errors in the system list?

    start, settings, control panel, performance and maintenance, system.

    have you updated drivers? what os?

    have you checked the event error report log?

    start, settings, control panel, performance and maintenance, admin tools, event log?

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Go to this website, and select your O.S then download and install the driver "touch pad" under "Driver - Keyboard, Mouse and Input Devices"

God luck

Posted on Nov 27, 2008

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If you are using Windows Vista, as I think.. check for Synaptics driver (its usually an icon of a touchpad near the clock in the taskbar) if its not there chances are that you dont have it installed.

You can grab it from here ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39534.exe

once you install it go to the software and set the properties of the scroll lines (on - off - speed, etc)

Posted on Nov 27, 2008

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1 Answer

How do I enable my scroll bar on the keypad??


I trust that you understand that scroll bars are only visible if more than 1 page is to be displayed. If you have magnified a particular page, the scroll bar may be outside the view of the screen - on the right side, Scroll to the left until you see the right border.
Perhaps you are referring to the touchpad.
The scroll feature on the touch pad is not visible. You enable the touchpad by tapping twice on the upper left corner of the touchpad. A lite will appear in that corner when the touchpad is ON.
Then the scrolling feature is enabled on the right side of the touchpad. Simply run your finger up and down the right side of the touchpad. For more information, refer to the User Guide here:
http://h10032.www1.hp.com/ctg/Manual/c02102005.pdf

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I have a Compaq Presario CQ60 scroll touchpad stop working


Hi,

The notebook model you have is shipped with the Synaptics touchpad driver. Please follow the below steps to enable scrolling features:

1. Open Control panel -> click on Mouse . It will display Mouse Properties dialog box.
2. Under Mouse properties Window click the Device Settings tab
3. Click on Device Settings -> Settings button. This will display the Properties for Synaptics TouchPad on PS/2 port.

4. Follow the steps below to enable the Tapping Feature :

Highlight Tapping in the Left hand side , and Check the Enable tapping in the Right hand box .

5. Follow the steps below to enable Scroll feature:

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Touchpad driver for Vista:

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39534.exe

Touchpad driver for Windows 7:

ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44940.exe

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1. hook up a usb mouse to get you by.

2. try to download the synaptics touchpad driver.

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=432985

see if that helps.


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1 Answer

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there can be two problems
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May 18, 2009 | Compaq Presario R3000 Notebook

1 Answer

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Have you installed the Drivers for the touchpad in your laptop ? Have a look at this http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=442914

Download the drivers from here and install them. Should help

-Ranjit
ranjit@supportminds.com

Nov 26, 2007 | Compaq Presario R3000 Notebook

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