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I have an acer laptop with window vista and my sims game keeps freezing everytime i click on a family to play and everytime i try to creat a new person it keeps freezing. What can i do?

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I would see if there is an updated driver for your video card; check the driver version and date on the Acer Support Website. And there is a possible glitch in the game and there might be a update for it as well. Here are a few patches I found for the Sims 2 game...

http://thesims2.ea.com/update/

Posted on Nov 27, 2008

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The Sims 2 Double Deluxe Freezing issue!! Please Help!!


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Sims Freezes on my dell inspiron.


it could be because your grafics card is not high enough to run it so you might need to buy a new one if you want to play high grafics games or you can lower the resolution at main menu of the game plz give me good rating thank you

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Cannot create new character


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Tried switching to neighborhood 2 and the screen freezes. Can't even quit the game without using task manager. Have to uninstall and reinstall to play.


You should go to The Sims website, they have technical support and a lot of user created sites with chat rooms. Also there are downloads for each expansion pack from The Sims. It is also a good idea to play the Sims with your internet connection offline, and any backdround programs turned off.

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2 Answers

Sims 2 won't work on vista laptop


Your Graphics Card (other names: video card, video/graphics adapter, GPU) is basically the video processing circuits used to process the games video output. These "cards" come in all shapes and sizes, and the one in your laptop may not be supported by this game. With laptops, there almost defiently not replacable.
You can confirm what type of video card you have in vista by following these steps: 1. Click the start menu, locate "Computer" right click it to bring up the right-click menu, then click "Properties" 2. On the left of the System Window, click "Device Manager" 3. Expand the "Display Adapter" branch and it will display the name/type of card you have. 4. Go to http://thesims2.ea.com/help/detail.php?help_id=281 and confirm whether or not your card is supported
Unfortuently computers havn't reached the point of universality... But we love the dynamics of them :D

Apr 21, 2009 | Dell Inspiron 1525 Laptop

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Sims 2 double deluxe frezzes


Are you using vista?

You may need to run the game as Administrator.

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Is the CD Windows Vista compatible?

Dec 07, 2008 | Acer Aspire 3680 Laptop

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Not responding?


if the game is brand new its not the game. the most likely reason this happens is because your computers graphics card is not sufficient, what is your graphics cards memory? the brand? model? if you do not know this, how old is your computer? when did you get it and when was the last time you updated your computer with new hardware?

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Game freezes


You need more memory in ur grphics card...

Dec 04, 2008 | Acer Aspire 5315 Notebook

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I have a acer aspire 5715z laptop i keep going to play sims game but it freezes , am i not able to play games on this laptop?


Look at the specs needed on the side of the Sims box. You may need more memory or a better video board. Also, many games , for unknown reasons, require 256 resolution.

Please remember to rate all users who assist you for free :)

Sep 30, 2008 | Acer Computers & Internet

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