Question about Maytag Neptune MAH6700A Front Load Washer

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Walking washer No matter how I separate my laundry, my washer continues to "walk" across the laundry room. I had a repairman look at it, he rebalanced it and told me how to properly separate the loads. The service call should have been covered by warranty, but I found out when I received the bill that it wasn't. I very reluctantly paid the bill, because the washer didn't make it through one complete cycle before continuing it's "walk". We have tried the washer both on and off the pedestal, same results. The machine is supposed to be quiet and mine is so loud! It shakes the entire house. I was told that because I don't have concrete floors, it will continue with this problem. How ridiculous is that answer?

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In my experience (20 years) machines behaving in this manner invariably have either drum or suspension problems. Here in the UK this would certainly be covered by warranty.

Hope this helps &thanks for using Fixya

Posted on Nov 27, 2008

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