Question about Sirius Satellite Radio Sirius Starbase SC-FM1 Satellite Radio Receiver

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Sirius not working after taking to dealership for unrelated problem

I took my car to the dealership for issues with draw on battery causing car to not start after 3 days of non-use. They stated that the sirius unit was the cause of my drain. the unit is hooked up per instructions. Yellow wire to always on and red to ignition on ..properly grounded. The only display now on my once working radio is SIRIUS -- no indication of now signal or channels or anything--I tried resetting unit to factory settings - no help. I have double-checked all connections all seem good. When I use the menu of the unit to try and access the sirius id-- there is no ID --as in nothing comes up. I took it back to VW --they have no idea ... how can I resolve this?? Are there any ideas on what could cause this ? I have also checked all fuses in the system It is input to my radio through fm-modulator - again the unit appears ok ...but there is no indication of 'no signal' no channels, no id, the only display is SIRIUS on the screen I'm thinking the dealership fried my unit ...

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Re: sirius not working after taking to dealership for...

How did the dealership resolve the battery draw issue. Did they rewire the Sirius for you. If so they could have wired the unit wrong. If you have a newer vehicle most of the wires in the dash are a very light gauge and most fuctions are controlled by, what's called a Body Control Module. Some of these wires are not a very good place to draw power from not onlt could it damage your Sirius Radio it could damage the electronics in your car as well. I suggest getting it looked at by a professional. Then go from there.

Posted on Jan 12, 2007

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VW beetle monsoon radio displaying error code.

Did you get the answer? I am having the exact same problem with my Jetta.

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My Sirius radio, factory installed in a 2008 VW R32, won't activate, even after a "soft boot". Sirius mentioned having the dealer do a "hard boot". What is that?

I hope this post finds everyone well who is having difficulties with Sirius Radio's trouble shooting advice to reactivate service. I tried to reactivated my service and had experienced all the problems that everyone has had on these forums. This is what works. It took me a lot of phone calls and I want to get the word out to everyone (regardless of Make, Model or Year of Vehicle)

First, a soft reboot does nothing and there is no such things as 'reseting' the electric system in your car. Second, there is no such thing as a 'hard' reboot to your sirius radio. All a soft reboot will get you is cold legs when you have to hold your car door open for 30 seconds in the middle of winter. All a hard reboot will do is cost you a lot of hard earned money at the dealership. Best case scenario is that your dealer replaces your entire radio and charges you $500+.

WHAT YOU NEED TO DO: Call Sirius Customer Service and ask for Technical Support. Explain to them you are having difficulty obtaining an activation signal. The technical support technician did the following (and it was the most intelligent thing I heard from Sirius)

1. Go turn on your Sirius Radio and tune to Channel 184.

2. The technician put a "dummy" ESN in on my account, refreshed and then re-entered my original ESN back into my account and then re-sent the activation signal. **NOTE** Make sure you write down your original ESN number before you ask to have them do step #2....there is no way for them to recover your original ESN if they put in the 'dummy' ESN and refresh.

3. Within 10 seconds of putting doing step #2, my Sirius Radio said, "Updating Channels" and worked great.

Takeaway from My Experience: I believe that once you let your Sirius Radio Service relapse and/or do not renew your subscription, a signal/frequency is sent to your radio to block service or reactivate your service. The problem must be an internal issue on Sirius where the only fix to stop this signal is to completely clear (or zero) out your original ESN, enter a dummy ESN, refresh and then re-enter your original ESN and then send the activation signal.

I hope this helps everyone.

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Reactivated Sirius Radio today. Display shows P1, p2.p3, etc with flashing channel 184. Unit will not work. Tried soft reset with Sirius, still no luck. Sirius said to go to the dealer and have them do a...

Disconnect negative wire from vehicle battery; wait minimum of 1-hour, then reconnect.

Turn on satellite radio, call Sirius tech support to have them resend activation signal. Stay on line with them since it may take them 2 - 3 tries.

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I have a 2007 dodge ram pickup with sirius already built in. When I hit the sat button it is on channel 184 and there is no sound. I cant change the channel and the volume control will only let me turn it...

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Sirius offered no help or discount on a new radio. Guess they follow the Microsoft doctrine because they suggested I upgrade to a new radio.

Anyhow, feeling frustrated, I took the receiver apart, thinking that a stray voltage on an IC ping maybe causing the problem. It was only a guess. I don't even have a wiring diagram At any rate, once I had it apart, I used a small flathead screw driver and drug it (lightly) across all IC pins, possibly in an effort to drain the voltage. Please do this in a low static area.

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I don't advocate this for anyone who doesn't know how to handle electronics.

I'm just very disappointed in Sirius for not admitting the problem and providing no discount for a newer model. I have a $10 clock radio that's 9 years old. Guess what, I don't have to take it apart every three months to keep it working.

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I had the same issue. This is what Sirius calls a "Frozen Unit". There is no bypass, unfortunately, and it must be returned.


I had mine for 3 days and it froze on the Sirius Logo screen when booting up. If you bought the unit from Sirius, you must contact their E-Commerce department. If bought from a retailer, take it back to the store.


Sorry, mate.

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My DX445 does the same thing. Here's my method for fixing it, it should work for any similar Clarion receiver:

1. If possible, make sure the radio is turned off when disconnecting the battery. If the radio turns itself on when the vehicle is restarted (for example after jump starting or battery disconnect for a few seconds only), turn the radio off.

2. Disconnect the battery by removing the negative battery cable from the battery. Leave it disconnected.

NOTE: Car batteries can be dangerous things. If you're unsure how to do this safely, get an experiences mechanic to help you.

3. Reset the radio. On my radio this is done by removing the faceplated, and pressing a tiny button for 30 seconds. Your radio may be different.

4. After waiting at least 20 minutes, reconnect the battery.

5. My radio displayes 'System Check -- Press Power'. After pressing the power button, the display reverts to the clock.

6. Turn on the radio. It should work fine on the broadcast bands.

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8. This should restore normal tuning. reset your presets and preferences.

What seems to happen is that the radio gets stuck in a 'Category Select' condition, but not all the categories will load, and manual tuning will not allow, say, Radio Classics to play when the radio is stuck in Pop mode.

On occasion (maybe 1 time out of 10), the radio hangs while doing the 'updating' in Sirius mode. If this happens, just shut off the radio and start over. I've never had to do the brute force reset more than twice since I stumbled on this method.

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