Question about Empire GWT-25 Wall Mounted Panel Heater

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Wall heater new 07, worked great all last season, turned on this

Year worked fine 4 days until gas co. added additional tank yesterday and now won't stay lit for very long. Relit 5-6 times over evening and got up in night 2x to relight. Stll out again in am. Was able to visually inspect in daylight (T-Day) no obvious issues- vent appears clear tanks look fine. Anything else to look at? Can't get tech help til tomorrow with holiday- do have back-up electric heat.........Thanks!

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There could be something stuck in the pilot assembly since you added a new tank to system. Check to make sure flame is hitting thermalcouple. Can you wait for a repair man to come and take pilot assembly out and clean. He will also replace thermalcouple. If you can't wait and you feel comfortable with taking pilot assembly out. Turn gas and electric off to unit then pull cover panel off. Pilot assembly is held in with two screws. Take tube off of gas valve and take off thermalcouple line off gas valve too. take out pilot assebly. Once you have it out take gas line off bottom of pilot assembly. There is a orfice in side make sure you can see through the orfice. You can also clean thermalcouple with a wire brush or sand papper. Reinstall pilot assembly make sure all fittings are tight. turn gas back on and light pilot. If everything looks good turn power on. Turn heat up run heater for a few minutes then turn heater down and let sit to see if it will stay on.

Posted on Nov 29, 2008

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