Question about Hitachi P42H401 42 in. Plasma HDTV

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Picture comes on then freezes

Picture comes on for about 15 secs. then freezes, then starts again then freezes. i checked all connections, didn't help. unit is only 1year old.

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  • Anonymous Mar 28, 2009

    periodically the picture will freeze and sound will freeze for a few seconds. It doesn't always happen, but when it does it will happen over and over until I have to change to another channel. I have a cable box, but it has been changed again and again. Does anyone know if this is a problem with this model Hitachi?

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Do you have sattillite or cable and what kind of recv do you have

Posted on Dec 03, 2008

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1) What is the make and model please?

2) When the picture freezes, is it like a snapshot photo? or does the screen blank?

This sounds like an interruption in the digital data stream. If the picture remains on the screen, the "new" frame information is not being received nor processed. This can be as simple as a bad cable connection or noise on the digital information data lines.

Check to see if there is any pattern to when this occurs. For example, does it happen more frequently after the set has been on for a while? Try cooling down the set to see if temp effects the behavior.

Please update this and we'll work to resolve it.

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