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How old is your laptop; I had similar problems with my Dell Studio a few months before and I found out that the rubber 'things' under the keys are damaged and no more functioning because of the extensive usage.In this case you need to replace your keyboard (If you are under warranty then you can get a replacement). If your warranty is expired buy a keyboard and fix it yourself it is not that hard to do follow the instructions here to do it yourself : http://dell.to/ax0ph5
Also check if there is something stuck underneath the key, if something is there use a small safety pin sized thin and flexible rode to remove it (some times this will solve your problem).
There is not an easy way to see which key is sticking on your laptop. The good news is that a replacement keyboard will fix the problem, and it is easy to swap out, and not too expensive. They are usually only about $20 on ebay, and instructions are available too. If you buy a keyboard, and don't feel up to changing it, most computer shops will help you swap it out for not too much cash...
Hope you fix it!
It is the direct access button, it (originally) is to run Dell utilities installed on the system. Generally it is ignored by most users. In theory it can be reprogrammed in Control Panel, Keyboard Properties, Direct Access Tab
The removal and replacement instructions can be found in the dell service documents available at support.dell.com. You can look it up by service tag or model number. But in short, the procedures are. 1. Remove the hard drive, then remove the keyboard. The keyboard is removed by removing the 5 screws on the bottom of the laptop marked with a "K" beside them. Then the keyboard can be removed. be careful not to tear the ribbon cable, and you do not have to remove the ribbon cable. The battery will be in the center of the opening, it will have a white plug that plugs into the keyboard. Contrary to Ayyasam's recomendations above, it is not necessary to remove "all" the screws on the bottom, nor is it necessary to remove the bottom of the laptop. It should be a 5 minute project. Again for any Dell item, the factory repair manuals are available online, and have exact instructions including pictures and diagrams.
This is a rather old question, but the solution might still be helpful to other readers.
I suggest you call Tech Support at Dell...
Several years ago, I worked on many Dell CPx 500 models in my work place. There was an issue that always involved a series of 4 or 5 keys (they were always the same keys) that would quit working and we had attempted to purchase new keyboards to fix the issue. It turned out, the real solution was to replace the 'motherboard' of the Latitude notebook!
Dell had knowledge about the keyboard/motherboard issue that we didn't know.