Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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DC15 - scratching wooden floor

Only just started happening, when you turn on and start to push it's like the front end of the dyson drops too close to the floor and therefore when the brushes are spinning the drum is scraping the floor and it's leaving gauges in the wood! Please can you assist?

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  • aligell Nov 27, 2008

    Thanks Bob I'm going to have to dig out the instruction manual cos I'm not sure where the pile adjustment is, looked but not that obvious. will let you know how i get on.

    cheers

    Ali

  • Anonymous Mar 21, 2014

    Brushes won't turn

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You should have an adjustment to remedy this...it is usually called a pile adjustment and is often found in the area above the beater bar.  
Is the bar worn?  Is there something in the bar causing the scratches?

Posted on Nov 27, 2008

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