Kenmore Chest Freezer C675-18012-1G purchased april 2000
This is the seond time I have lost a freezer full of food. The first time we did a "bipass". The compressor(assuming) is turing on and off. Shouldn't it run constanly? Can we fix this? How long do these freezers last?
Average freezers last for several years, usually 10 or more. The compressor should not run all of the time, maybe less than 10 to 20 percent of the time if it is working properly. Not sure what you mean by the bipass, some freezer have a manual defrost, and in this mode it will not cool. Insure the location where you have the freezer allows for ample air circulation, sometimes folks put them in little spaces that prevent air circulation to the condensing/compressor unit and they overheat and do not work well and fail very quickly.
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You only require fast freeze if you are using the freezer for the first time, after a defrost, or if you add a large quantity of fresh food to an already running freezer. Most freezers require about eight hours at fast freeze. As to the temperature setting I would suggest you purchase a purpose built freezer thermometer (very cheap) and place that on top of the food. With the thermostat control set mid way (about 3 or 4) check the thermometer occasionally see what the temperature reads. It should be around -18C, if it's lower then set the thermostat lower at 2-3, if its higher set the thermostat higher at 4-5. Repeat this until the freezer temperature is correct.
We purchased this same Kenmore chest freezer model 19502/19702 in 2010. In less than 2 years the compressor quit. If you do a search on this model you will see dozens of complaints. Don't waste your time or money on this freezer.
This is well with in factory specifications. Hot air rises and cold air drops. Because a chest freezer does not have a fan to circulate the air it is normal for the basket to be warmer than the bottom of the freezer. The bottom of the freezer is used for food you want to keep for a longer period of time.What you store in the basket is food you will freeze for a short period of time. Ice cream should not be kept in the basket. As you fill your freezer with food you will find that the temperature will equal out because the frozen food will take up the place of the frozen air which will give you a more stable freezer temperature.
Try your test when you have it full of food.
If all is ideal maybe -10 an occationally -15 and this is F considerable coolder than -20C. ALSO fyi a chest freezer will stay at or below these temps better than an upright and especially a self defrosting model. Because a chest freezer you dont loose all the cold air when you open the door. TYhey are not made in auto matic defrost as far as I know (never have seen one but then I havent been looking for one either. An up right freezer can be manual defrost or automatic. but the cold air falls ouit every time the door is opened.
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these frigidaire made freezers are notorious for having restrictions in the sealed systems that will cause exactly what your describing.
what happens is oil moves around in the freon system and pools up in the capillary tubes and the freon is not able to flow properly. if the unit is under 5 yrs old then should be inwarranty to sears. if its over 5 then probably cheaper to purchase a new one..