I have the my second dish connection hooked to all the other tv's in the house and use the remote to change the channel etc. at the base DVR 625. The remotes work great on the locations in area some distance from the base, but the one in just the other room requries us to point in different directions to finally get it to work, I tried adding a small wire to the external attenna on the box, but it made no differance, I have also changed remotes, no help
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Hey there, Cheri Torres with DISH Network Customer Service here. It sounds like you are going to need to change your TV back to the proper input or channel. If the TV remote is not working to change the channels you can also use the buttons on the front of the TV. First look for a button listed as either input, TV/video, source or AUX. When you press this button it will start cycling through all the inputs available, make sure to cycle through them slowly because it make take a couple seconds for the picture to come in. If you do not find a picture on any of the inputs you are going to need to try the different channels. Normally for a TV where the receiver box is the TV should be set to channel 3 or 4. Once you have found your DISH Network picture you will want to make sure to push the SAT button on the DISH remote so that it doesn't change the TV channel again. I hope you find this information useful and if you have any further questions or concerns please let me know. Thanks. :)
Hey cthaemar, it sounds like it may have been switched off the correct channel. If it is hooked up with a Coaxial cable it will be on channel 3 or 4, and if it is hooked up with an AV cable then it would be on one of the inputs.
If it's channel 3 or 4 try pressing the gray TV button on the remote and changing the channel. If that doesn't work you may need to use the TV's remote or the TV itself.
If it's on an input press the same gray TV button and then try pressing Input. With this you can also try the TV remote or the TV itself to change those if our remote doesn't change it.
Let me know if you have any other questions or concerns!
We would be happy to help you get your TV back up and running. Thefirst thing we want to ensure is that all connected equipment is on.Wealso need to know what channel your TV2 is currently on, we will do this byturning the TV off then back on and noting the channel or input that appears onscreen when the TV is powered on, if the TV is not on channel 60 or 73, tune to60 or 73. Then Access "Modulator Setup"from TV1 by pressing"Menu", 6 for "System Setup", 1 for"Installation", then 5 for "Modulator Setup". Tune TV2 tothe channel that appears under "TV2 Out"on screen. If stillno picture and the mode for TV2 is "Cable", change it to"Air" and change the channel on your TV2 to 60, if it is already on"Air" then change it to "Cable" then change TV2 to channel73. If the issue is only on one receiver, unplug the DISH receiver for10 seconds and plug back in. The next thing we want to check is the connectionon the back of your receiver labeled "Home Distribution", this cablecarries the picture all the way to your TV2. Start by removing the connectionand screwing it back in, make sure all the connections going to your TV2 arehand tight. These steps should get your TV2 up and running.
We want to thank you for being a valued DISH Network customer!
Phillip Chang DISH Network Customer Service Representative
Hi, Mary with Dish Network Customer Service here. It sounds like when you try to change channels with your remote, it is changing the channels on your TV and not your Satellite Receiver. In the top left corner of the Dish Network remote is an SAT button. When you try to change channels on the Satellite receiver this button should be lighting up. If the TV button lights up, it means the remote is working the TV. Press and release the "SAT" button after you have the picture back on the TV and it should work normally. I hope this resolves your remote issue!
This can happen when there is radio interference near the coaxial cables. Sometimes the interference is behind walls. The solution is to try a different combination of modulation and channel than what the DISH receiver is current set.
The DISH menu screen for this setting is Menu-6-1-5. With dual-tuner receivers, typically "TV 1 Out" is the TV that is connected in the same room as the receiver is located. "TV 2 Out" is the tuner that is fed to the remote TV via backfed coaxial signal.
All that needs to be done is to change the channel and mode going to the effected TV to something different. If your channel/mode is currently set to Air/60, try changing it to Cable/73. When you change the mode/channel in the DISH receiver, you need to set the remote TV to the same mode and channel.
Keep in mind that with some TV companies like VIZIO, they call their "Air" mode "Antenna". With VIZIO's the TV must be set on TV input and then go into the Menu to the Settings, Tuner Settings. Change mode type to match what you are trying on the DISH receiver, exit the VIZIO menu and manually enter the channel number.
Eventually with trial and error, you will find a mode/channel combination that isn't effected by your particular environmental interference.
Hi my nameis Mike Houston of DISH Network and I see you had a house guest and they usedthe wrong remote. You will want to check the connections from the TV to thereceiver, if the cable connecting the TV to the receiver screws on you willwant the TV on channel 3 or 4. If the cable is Red, Yellow and White (RCACable) you will want the TV on one of the inputs of the set. I will send a linkto help with these steps, http://www.dishnetwork.com/SupportSection/bbs-screen.
If this hasn't been resolved, I do have some steps that will help you out. The link below will walk you through a power scan, which will program the remote to the tv. At that point, you will be able to change the channels on the tv with the remote.
If this is a replacement TV I would say you are probably better off with the universal remote if you are not able to bring up the menu using the front buttons on the set. Call me if you like and I will see what solution we can arrive at based on your receiver type and TV.
Sorry, to hear of your trouble as well Mary and that we lost you as a customer.
you can try changing the assigned channel.you should have to put the second T V on a certain channel like channel 72 or 68 or something like that.on the main reveiver you should go into the menu and poke around in the setting until you see a REMOTE ADDRESS option walk through the steps and change the channel that the second TV receives its picture on, you should shoot for channel 62-72.also make sure the hisense is set to a cable input.you can go into the menu on the hisense and go to your settings and change this .it will be on CABLE or ANTENNA.try switching those around.also did you have sound before coming out of the coax output on the hisense? if your not sure then plug a vcr into and make sure the TV is working with different equipment.GOOD LUCK!