Question about SanDisk Sansa MP3 Player
What key combination should i use to reset the player.
First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.
Posted on Nov 27, 2008
My problem was that after unplugging from my PC, I selected a playlist, my express 1.0 gb was just hung on the first song. I powered it off and it would not power on again.
I tried Jazzy's suggestion and it worked perfectly, thanks Jazz!
Posted on Mar 05, 2009
Jazzy your the man fixed it right up on the soft boot thanks ,was looking to send it back an seen fixya what a blessing
Posted on Jan 13, 2009
My express was inadvertently unpluged from the USB port while charging - it froze with the 'connected' icon displayed and was unreponsive.
Jazzboy's solution worked totally - held center button and then up (+) volume button which shut her off. turned it back on and everything was fine
Posted on Dec 30, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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