Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Just had a Kenmore bottom freezer refrigerator delivered yesterday. Worked fine when installed. Now have had ER FF message for 24 hours, Fridge isn't cold. How can I reset this, or do I need to call Sears for service after the holiday after we have to throw away everything inside? HELP!!!

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  • Charles Caldwell May 11, 2010

    Are there three digits before and a "dot". These three digits determine who manufactured your appliance. Sears/ Kenmore do not manufacture there own appliances. If you could give the three digits it would help in determining what is wrong.

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  • 311 Answers

Call sears- means freezer fan not running. Unit will not work without it.

Posted on Nov 28, 2008

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Kenmore 795.7130 bottom freezer model, loud noise when fan kicks on. from what I have read it is the evaporator fan. how difficult to change?


We had a problem with a loud noise when the motor turned on. Didn't know what it was but after a week or two, the noise went away and the Refrigerator was no longer cold (even though the freezer was fine). At this point, instead of temperatures showing inside the refrigerator read out, there was an error code: ER FF. The circulator motor was no longer working. This I read was due to an ice build up which binded the motor. We shut off the unit for 24 hours to defrost it and it worked fine after that. Do this before calling a repair man for service.

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What does ER FF mean on my Kenmore Elite bottom


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Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.


Thanks
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1 Answer

LG25960ST Er ff This error came up today. Turned it off four four hours and then back on. Worked OK for about an hour and then error message again. Turned it off again for about four hours, turned back...


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Error message ER FF - refrigerator is not cooling as a result


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1 Answer

I have code error "err ff"


I also had an "eR FF" message. I discovered that the fan inside the freezer compartment was locked up from accumulated frost. I unplugged the refreigerator for about 6 hours and left the freezer compartment door open so it could completely defrost. So far, it's been running smoothly (and more quietly!) for about 24 hours now. (My fingers are still crossed).

Feb 18, 2009 | Kenmore 73502 / 73504 / 73509 Bottom...

1 Answer

Error message Er FF


er ff means that the control board is not sensing evap fan motor operation this means either a bad fan motor ice in the fan motor or bad control board. you can verify fan operation by opening freezer door and feeling for old air blowing from back of freezer compartment. you will have to push in the light switch to get fan operation.
for corndo that has same problem you actually have a different problem. er dh means the control board is not sensing defrost heater operation. the most common culprit is a bad defrost sensor. message me back if you need instructions for trouble shooting..thx peyton

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1 Answer

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ER FF error is malfunctioning evaporater fan
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1 Answer

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Error code ER FF and evaporator fan makes loud noise

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I faced the same problem for Kenmore elite Trio Model # 795.77543600 bottom freezer refrigerator. The issue as pointed out by Medeer on fixya.com, turned out to be the part called component assembly, part number 6615JB2005H. I got this replaced yesterday but for 4 hours I did not notice any cooling... so I thought it did not work.... but then in the morning I notice that the issue has been resolved, the refrigerator is cold and there is no eR dH error message. Thanks to all who shared on this site.

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2 Answers

Error message er if


Hi. Error FF is your Fresh Food Fan. Otherwords, the evaporator fan motor has failed. You should replace the motor and motherboard. You may get by just replacing the motor. Sears doesn't manufacture the refrigerator. They just pay extra to have Kenmore put on it. Its the manufacturer that needs to back their equipment. If you bought it from Lowes, you can't hold Lowes responsible for the ongoing issue. They sell the same refrigerator. Anytime this model refrigerator displays an Error code, unplug it for 5 miniutes and replug it. Sometimes it was a computer misfuction. Good luck! Mack

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