Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Just had a Kenmore bottom freezer refrigerator delivered yesterday. Worked fine when installed. Now have had ER FF message for 24 hours, Fridge isn't cold. How can I reset this, or do I need to call Sears for service after the holiday after we have to throw away everything inside? HELP!!!

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  • Charles Caldwell May 11, 2010

    Are there three digits before and a "dot". These three digits determine who manufactured your appliance. Sears/ Kenmore do not manufacture there own appliances. If you could give the three digits it would help in determining what is wrong.

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Call sears- means freezer fan not running. Unit will not work without it.

Posted on Nov 28, 2008

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Kenmore 795.7130 bottom freezer model, loud noise when fan kicks on. from what I have read it is the evaporator fan. how difficult to change?


We had a problem with a loud noise when the motor turned on. Didn't know what it was but after a week or two, the noise went away and the Refrigerator was no longer cold (even though the freezer was fine). At this point, instead of temperatures showing inside the refrigerator read out, there was an error code: ER FF. The circulator motor was no longer working. This I read was due to an ice build up which binded the motor. We shut off the unit for 24 hours to defrost it and it worked fine after that. Do this before calling a repair man for service.

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Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.


Thanks
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1 Answer

I have code error "err ff"


I also had an "eR FF" message. I discovered that the fan inside the freezer compartment was locked up from accumulated frost. I unplugged the refreigerator for about 6 hours and left the freezer compartment door open so it could completely defrost. So far, it's been running smoothly (and more quietly!) for about 24 hours now. (My fingers are still crossed).

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ER FF - found in another post = Error Freezer Fan. Removed freezer back panel (inside freezer), defrosted ice build up around fan. Error message gone for now. Easy fix at midnight - 20 minutes. Will be looking into ice-up cause.

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Kenmore 795.7731 Fridge warm;freezer cold - Error er dH


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