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Oven just doesn't work, all other elements, lights timer etc are functional but oven does not heat up no error messages are showing

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  • jones1957 Nov 27, 2008

    the model number is CGHES387CB1 and it is an electric range thanks

  • jones1957 Nov 28, 2008

    thanks alot for your help, if it is the control and not the element, what is the part called and where is it located on the stove and can we replace it ourselves instead of calling a service tech

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What is you model number? if the is a newer range that is electric youcan have a slew of problems if this is gas your ignitor could be bad

Posted on Nov 27, 2008

  • Robert Artiaco Nov 28, 2008

    ok. if you have an electrical meter then there is one test you can do to figure out the problem. slide the unit out. un plug it and take the panel off the back. at the bottom of the unit you should be able to see the bake element. it should have a yellow wire going to it.plug the unit in and turn the bake on. touch both meter leads to the terminalsif your meter is reading 240v then you have a bad element. if you read zero do not touch it because electric is going to it. unplug the unit and replace the control.

  • Robert Artiaco Nov 28, 2008

    the control is called a few different things it depends on the mfg. the choices are EOC, PCB, Electronic Control, Control Module, Clock/Timer. It should be located behind / conected to the clock.

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