Question about Xerox DocuPrint P12 Laser Printer
Xerox DocuPrint P12 Feed and Paper Lights Just Flash when I ask it to print and I have to click the pause/feed button once for each of the two lights to get it to turn each one to turn off and start to print. I have tried changing defaults settings for paper size etc but now no matter what application I am printing from it does the same. It only does it to start any document and once reset it will print the whole document no matter how many pages, and the even if the next document is one page it has to be done again. Every time I print a new doc it does it. please help Warmest regards
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Posted on Jan 02, 2017
This is just a suggestion. I recently bought a Staples refilled cartridge and had to return it because it did not work. When returning it the Staples Rep said that 50% of the cartridges do not work and get returned. This was an astounding amount I told the rep. Means nothing to him but to you, you may need to return the black cartridge if it is or is not a refill and try it out again. Let me know if that works.
Posted on Jan 15, 2008
Could be a dirty scanner. Not much to check, it is a lamp issue.
You can try disconnecting the cables to the document feeder and scanner. The one on the right side of the machine, where the power cord, thats is odd to access and tighten often works loose.
Here is the entire documentation troubleshooting procedure, this is from the service manual.
Step Questions and Actions Yes No
1 1. Cycle power to the system to clear.
2. Did the error recur?
Replace the Complete.
3 1. Are the lamps on?
2. Run the diagnostic test:
Go to Step 3. Replace the
4 1. Is the scan head in the home position? Replace Replace
Posted on Mar 28, 2008
Change the paper size in the program you are printing from and delete all paper size changes later than the beginning of the document.
Change it on your default printer and anywhere else you can.
Usually it is asking for different size of paper and will display this on the lcd
Posted on May 26, 2009
google a business called "the parts drop" . They will have what you need.
You can call and talk to Britt. I have done business with them for a long time.
Very good people to deal with.
Posted on Dec 31, 2009
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